Riezl Orbuda
Dubai,UAE
Summary
Accomplished professional with expertise in office administration, travel arrangements, and contract preparation. Demonstrates strong customer service skills and proficiency in Microsoft Office, with a comprehensive understanding of Dubai real estate knowledge and rules. Adept at multitasking and maintaining attention to detail, ensuring compliance with AML and KYC procedures. Experienced in property management, seeking to leverage skills in a dynamic environment to drive organizational success.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work history
Property Administrator cum AML Compliance Admin
Al Ruwad Real Estate LLC
Dubai, UAE
2025.05 - Current
- Maintained accuracy of listings across Property Finder, Bayut, and Dubizzle advertising portals.
- Drafted critical documents, including Form A, Form B, Form I, MOUs, tenancy contracts, and purchase agreements.
- Managed advertising permit submissions with RERA and oversaw broker card and portal registrations.
- Ensured compliance with AML/CFT guidelines through KYC checks and timely report submissions.
- Handled complete developer registration and renewals while coordinating inventory updates with developers.
- Administered rental agreements to guarantee legal compliance throughout processes.
- Delivered efficient support to agents, addressing requests with precision and professionalism.
Listing Coordinator & Administrator / Executive Assistant
Luxury Homes Real Estate LLC
Dubai, UAE
2023.10 - 2025.04
- Coordinated and maintained accurate property listings across major platforms including Property Finder, Bayut, and Dubizzle.
- Prepared essential documentation such as Form A, Form B, Form I, MOU, tenancy contracts, and purchase agreements.
- Knowledge on AML documentation and ensured full compliance with AML/CFT guidelines, including client KYC procedures, risk assessments, and timely report submissions.
- Created and distributed marketing materials to increase property visibility and generate leads.
- Scheduled property viewings, professional photography sessions, and open houses in coordination with agents.
- Processed financial documents including invoices, receipts, and commission reports.
- Provided HR support through visa processing, preparation of offer letters, and other employee administrative tasks.
- Coordinated with RERA for advertising permit applications and managed broker card and portal registrations and renewals.
- Maintained confidential records and implemented streamlined digital and physical filing systems.
- Offered high-level executive support to the CEO—managing calendars, meetings, travel arrangements, and correspondence.
- Supported strategic planning initiatives and contributed to project execution and smooth day-to-day office operations.
Administrator/Listing Executive
Sarh Albudoor Realty
Dubai
2023.05 - 2023.09
Receptionist cum Admin Assistant
OOMMAA Group
Dubai
2023.02 - 2023.04
Executive Assistant
Aqua+ Properties by Aqua Properties
Dubai, UAE
2022.02 - 2023.01
- Handled travel arrangements, coordinated scheduling for internal and external meetings, conference calls, and day-to-day executive obligations.
- Mailed letters and sent emails and memos regarding important announcements and events.
- Handled routine responses to telephone and email inquiries on behalf of executives.
- Collaborated with other admin team members to provide seamless support.
- Facilitated communication between departments.
- Screened phone calls and provided accurate messages or redirected callers.
- Prepared marketing materials for listings, maintained organized records, scheduled photography, and prepared contracts and agreements.
Sales Coordinator cum Tele-sales/Telemarketer
Innovation Dynamics LLC
Dubai, UAE
2015.02 - 2020.05
- Managed all incoming calls and emails, addressed customer inquiries, solved problems, and provided product/service information.
- Managed office schedules, coordinated meetings, and visits.
- Maintained calendars, arranged appointments, and handled correspondence.
- Contacted prospective clients via cold calling, qualified leads, and arranged appointments.
- Assisted customers with inquiries and after-sales support.
- Managed tender registrations and prepared documents.
- Coordinated sales team activities, managed schedules, and maintained client records.
- Followed up on quotations and proposals.
- Constructed weekly and monthly reports from telemarketing activities.
- Executed administrative work as advised by management.
Management Receptionist/Customer Service
Sharjah Golf and Shooting Club
Sharjah, UAE
2013.01 - 2015.01
- Greeted customers, visitors, VIP members, staff, and suppliers.
- Provided administrative services including correspondence, copying, and mail management.
- Managed inbound and outbound calls with PBX system.
- Oversaw inventory activities, monitored materials, and managed supplies.
- Coordinated accommodation and transportation requests.
- Addressed inquiries and escalated issues.
- Prepared shipment packages and coordinated with IT/Maintenance departments.
- Managed courier billing and invoicing.
- Input documents into records system.
- Followed up on customer inquiries and complaints.
Administrative Assistant
Fu Chun Trading Est
Sharjah, UAE
2012.03 - 2012.12
- Managed daily office operations, maintained cleanliness, handled quotations, LPOs, invoices, and follow-ups.
- Coordinated product deliveries and maintained records.
- Managed incoming mail and emails.
- Prepared materials for training and seminars.
- Maintained inventory and performed other duties as needed.
Call Centre Agent
6/11 Global Services
Davao City, Philippines
2008.03 - 2009.06
- Made outbound calls to promote products and services, qualify leads, conduct surveys, and gather feedback.
- Scheduled appointments, upsold services, and met sales targets.
- Documented interactions and ensured accurate data entry.
- Followed up to close sales, handled objections, collaborated with team, and adhered to guidelines.
Data Encoder
National Statistics Office - Philippines (LGU)
Davao del Sur, Philippines
2007.08 - 2007.10
- Encoded and verified statistical data from surveys and reports.
- Assisted in data cleaning and processing.
- Maintained organized records, supported report preparation, and conducted data quality checks.
- Collaborated with teams to ensure smooth data collection and provided administrative support.
Service Crew/Cashier
Chowking
Tagbilaran City
2003.04 - 2005.06
Education
Bachelor of Science - Criminology
University of Bohol
2001.06 - 2005.03
Skills
- Office Administration
- Travel Arrangements
- Contract Preparation
- Customer service
- Microsoft Office
- Dubai Real Estate Knowledge & Rules Understanding
- Multitasking abilities
- Attention to detail
- AML compliance
- KYC procedures
- Property management
- Property listing management
Timeline
Property Administrator cum AML Compliance Admin
Al Ruwad Real Estate LLC
2025.05 - Current
Listing Coordinator & Administrator / Executive Assistant
Luxury Homes Real Estate LLC
2023.10 - 2025.04
Administrator/Listing Executive
Sarh Albudoor Realty
2023.05 - 2023.09
Receptionist cum Admin Assistant
OOMMAA Group
2023.02 - 2023.04
Executive Assistant
Aqua+ Properties by Aqua Properties
2022.02 - 2023.01
Sales Coordinator cum Tele-sales/Telemarketer
Innovation Dynamics LLC
2015.02 - 2020.05
Management Receptionist/Customer Service
Sharjah Golf and Shooting Club
2013.01 - 2015.01
Administrative Assistant
Fu Chun Trading Est
2012.03 - 2012.12
Call Centre Agent
6/11 Global Services
2008.03 - 2009.06
Data Encoder
National Statistics Office - Philippines (LGU)
2007.08 - 2007.10
Service Crew/Cashier
Chowking
2003.04 - 2005.06
Bachelor of Science - Criminology
University of Bohol
2001.06 - 2005.03