Summary
Overview
Work history
Education
Skills
Timeline
Generic
Riezl Orbuda

Riezl Orbuda

Dubai,UAE

Summary

Accomplished professional with expertise in office administration, travel arrangements, and contract preparation. Demonstrates strong customer service skills and proficiency in Microsoft Office, with a comprehensive understanding of Dubai real estate knowledge and rules. Adept at multitasking and maintaining attention to detail, ensuring compliance with AML and KYC procedures. Experienced in property management, seeking to leverage skills in a dynamic environment to drive organizational success.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work history

Property Administrator cum AML Compliance Admin

Al Ruwad Real Estate LLC
Dubai, UAE
05.2025 - Current
  • Maintained accuracy of listings across Property Finder, Bayut, and Dubizzle advertising portals.
  • Drafted critical documents, including Form A, Form B, Form I, MOUs, tenancy contracts, and purchase agreements.
  • Managed advertising permit submissions with RERA and oversaw broker card and portal registrations.
  • Ensured compliance with AML/CFT guidelines through KYC checks and timely report submissions.
  • Handled complete developer registration and renewals while coordinating inventory updates with developers.
  • Administered rental agreements to guarantee legal compliance throughout processes.
  • Delivered efficient support to agents, addressing requests with precision and professionalism.

Listing Coordinator & Administrator / Executive Assistant

Luxury Homes Real Estate LLC
Dubai, UAE
10.2023 - 04.2025
  • Coordinated and maintained accurate property listings across major platforms including Property Finder, Bayut, and Dubizzle.
  • Prepared essential documentation such as Form A, Form B, Form I, MOU, tenancy contracts, and purchase agreements.
  • Knowledge on AML documentation and ensured full compliance with AML/CFT guidelines, including client KYC procedures, risk assessments, and timely report submissions.
  • Created and distributed marketing materials to increase property visibility and generate leads.
  • Scheduled property viewings, professional photography sessions, and open houses in coordination with agents.
  • Processed financial documents including invoices, receipts, and commission reports.
  • Provided HR support through visa processing, preparation of offer letters, and other employee administrative tasks.
  • Coordinated with RERA for advertising permit applications and managed broker card and portal registrations and renewals.
  • Maintained confidential records and implemented streamlined digital and physical filing systems.
  • Offered high-level executive support to the CEO—managing calendars, meetings, travel arrangements, and correspondence.
  • Supported strategic planning initiatives and contributed to project execution and smooth day-to-day office operations.

Administrator/Listing Executive

Sarh Albudoor Realty
Dubai
05.2023 - 09.2023

Receptionist cum Admin Assistant

OOMMAA Group
Dubai
02.2023 - 04.2023

Executive Assistant

Aqua+ Properties by Aqua Properties
Dubai, UAE
02.2022 - 01.2023
  • Handled travel arrangements, coordinated scheduling for internal and external meetings, conference calls, and day-to-day executive obligations.
  • Mailed letters and sent emails and memos regarding important announcements and events.
  • Handled routine responses to telephone and email inquiries on behalf of executives.
  • Collaborated with other admin team members to provide seamless support.
  • Facilitated communication between departments.
  • Screened phone calls and provided accurate messages or redirected callers.
  • Prepared marketing materials for listings, maintained organized records, scheduled photography, and prepared contracts and agreements.

Sales Coordinator cum Tele-sales/Telemarketer

Innovation Dynamics LLC
Dubai, UAE
02.2015 - 05.2020
  • Managed all incoming calls and emails, addressed customer inquiries, solved problems, and provided product/service information.
  • Managed office schedules, coordinated meetings, and visits.
  • Maintained calendars, arranged appointments, and handled correspondence.
  • Contacted prospective clients via cold calling, qualified leads, and arranged appointments.
  • Assisted customers with inquiries and after-sales support.
  • Managed tender registrations and prepared documents.
  • Coordinated sales team activities, managed schedules, and maintained client records.
  • Followed up on quotations and proposals.
  • Constructed weekly and monthly reports from telemarketing activities.
  • Executed administrative work as advised by management.

Management Receptionist/Customer Service

Sharjah Golf and Shooting Club
Sharjah, UAE
01.2013 - 01.2015
  • Greeted customers, visitors, VIP members, staff, and suppliers.
  • Provided administrative services including correspondence, copying, and mail management.
  • Managed inbound and outbound calls with PBX system.
  • Oversaw inventory activities, monitored materials, and managed supplies.
  • Coordinated accommodation and transportation requests.
  • Addressed inquiries and escalated issues.
  • Prepared shipment packages and coordinated with IT/Maintenance departments.
  • Managed courier billing and invoicing.
  • Input documents into records system.
  • Followed up on customer inquiries and complaints.

Administrative Assistant

Fu Chun Trading Est
Sharjah, UAE
03.2012 - 12.2012
  • Managed daily office operations, maintained cleanliness, handled quotations, LPOs, invoices, and follow-ups.
  • Coordinated product deliveries and maintained records.
  • Managed incoming mail and emails.
  • Prepared materials for training and seminars.
  • Maintained inventory and performed other duties as needed.

Call Centre Agent

6/11 Global Services
Davao City, Philippines
03.2008 - 06.2009
  • Made outbound calls to promote products and services, qualify leads, conduct surveys, and gather feedback.
  • Scheduled appointments, upsold services, and met sales targets.
  • Documented interactions and ensured accurate data entry.
  • Followed up to close sales, handled objections, collaborated with team, and adhered to guidelines.

Data Encoder

National Statistics Office - Philippines (LGU)
Davao del Sur, Philippines
08.2007 - 10.2007
  • Encoded and verified statistical data from surveys and reports.
  • Assisted in data cleaning and processing.
  • Maintained organized records, supported report preparation, and conducted data quality checks.
  • Collaborated with teams to ensure smooth data collection and provided administrative support.

Service Crew/Cashier

Chowking
Tagbilaran City
04.2003 - 06.2005

Education

Bachelor of Science - Criminology

University of Bohol
06.2001 - 03.2005

Skills

  • Office Administration
  • Travel Arrangements
  • Contract Preparation
  • Customer service
  • Microsoft Office
  • Dubai Real Estate Knowledge & Rules Understanding
  • Multitasking abilities
  • Attention to detail
  • AML compliance
  • KYC procedures
  • Property management
  • Property listing management

Timeline

Property Administrator cum AML Compliance Admin

Al Ruwad Real Estate LLC
05.2025 - Current

Listing Coordinator & Administrator / Executive Assistant

Luxury Homes Real Estate LLC
10.2023 - 04.2025

Administrator/Listing Executive

Sarh Albudoor Realty
05.2023 - 09.2023

Receptionist cum Admin Assistant

OOMMAA Group
02.2023 - 04.2023

Executive Assistant

Aqua+ Properties by Aqua Properties
02.2022 - 01.2023

Sales Coordinator cum Tele-sales/Telemarketer

Innovation Dynamics LLC
02.2015 - 05.2020

Management Receptionist/Customer Service

Sharjah Golf and Shooting Club
01.2013 - 01.2015

Administrative Assistant

Fu Chun Trading Est
03.2012 - 12.2012

Call Centre Agent

6/11 Global Services
03.2008 - 06.2009

Data Encoder

National Statistics Office - Philippines (LGU)
08.2007 - 10.2007

Service Crew/Cashier

Chowking
04.2003 - 06.2005

Bachelor of Science - Criminology

University of Bohol
06.2001 - 03.2005

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Riezl Orbuda