Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
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Rigo Macawile

Rigo Macawile

Jebel Ali, Dubai,UAE

Summary

Detail-oriented professional with expertise in multitasking, documentation, and reporting. Proven ability to adapt and excel in team environments while prioritizing tasks effectively. Skilled in operating office equipment, utilizing Excel, and managing ERP systems for financial reporting. Experienced in data entry, database administration, and office management software, with a focus on enhancing customer service and leveraging CRM for organizational growth.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Administrative Operations

American Medical Center
Dubai, UAE
07.2025 - Current
  • Coordinated administrative operations to maintain compliance and accuracy across recordkeeping and financial areas.
  • Manage the day-to-day operations within a company, ensuring efficiency and productivity.
  • Maintain detailed records of operational activities, invoices, and other crucial documents.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Handled administrative tasks such as updating patient records, scheduling appointments resulting in organized operations.
  • Managed over 50 customer calls per day to drive increase sales.

Administrative manager

M Lhuillier Financial Services
Cavite, Philippines
04.2019 - 05.2024
  • Managed employee schedules to ensure operational continuity.
  • Handled customer queries promptly, resulting in enhanced satisfaction.
  • Addressed employee concerns to foster a positive workplace culture.
  • Coordinated recruitment and training strategies to develop a successful administrative team.
  • Organised financial and operational data for effective budgeting and planning.
  • Delegated tasks based on staff abilities to maintain efficient operations.
  • Streamlined company document organisation for improved accessibility and compliance.

Administrative Coordinator

National Bookstore
Cavite, Philippines
10.2017 - 03.2019
  • Assisted the administrative team with various tasks, including data entry, filing, and document preparation.
  • Answered phone calls, responded to inquiries, and provided general office support.
  • Maintained and organized files and records in a systematic manner.
  • Managed office inventory for optimal productivity.
  • Organised team meetings to improve internal communication.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Audited office supplies to minimise waste and control expenditures.
  • Developed budget recommendations for operating expenditures.
  • Improved office efficiency by streamlining administrative procedures.

Administrative School Assistant

Jose Rizal University
Mandaluyong , Philippines
05.2014 - 08.2017
  • Supported administrative team by managing data entry, filing, and document preparation tasks.
  • Organised files and records systematically to enhance accessibility.
  • Maintained accurate attendance records, ensuring precise tracking of student presence.
  • Facilitated school events to boost community involvement and engagement.
  • Provided administrative support to teaching staff, streamlining daily operations.
  • Managed office supplies, maintained inventory levels, and processed orders as required.
  • Handled incoming calls, screened inquiries, and directed calls to appropriate personnel.

Education

Bachelor of Science - Business Administration, Major in Management

Jose Rizal University
Mandaluyong, Philippines
06.2010 - 03.2014

Skills

  • Multitasking proficiency
  • Documentation and reporting
  • Adaptability
  • Professionalism
  • Teamwork
  • Prioritization
  • Office equipment operation
  • Excel proficiency
  • Knowledge of ERP systems
  • Financial reporting
  • Data Entry
  • Database administration
  • Office management software
  • CRM and office management software
  • Customer service orientation

Languages

English
Fluent

Certification

Microsoft Excel Professional Certificate

Microsoft Office Certificate

Certificate of Completion in Data Entry

Certificate of Completion in Zoho CRM Admin

Certificate of Completion ChatGPT

References

References available upon request.

Timeline

Administrative Operations

American Medical Center
07.2025 - Current

Administrative manager

M Lhuillier Financial Services
04.2019 - 05.2024

Administrative Coordinator

National Bookstore
10.2017 - 03.2019

Administrative School Assistant

Jose Rizal University
05.2014 - 08.2017

Bachelor of Science - Business Administration, Major in Management

Jose Rizal University
06.2010 - 03.2014
Rigo Macawile