I am resourceful in developing and implementing strategic plans. Throughout my career, I have applied a calculated and methodical approach to problem-solving. Moreover, I am competent in organizational management and leadership with proficiency in decision-making analytical thinking, and negotiation skills. Can maximize strategic & billable resource utilization. Committed to optimizing and coordinating processes and experienced in troubleshooting and overcoming challenges.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
IFM Coordinator at Nestle/Mars/Johnson & Johnson
Sodexo
Dubai, United Arab Emirates
11.2022 - Current
Supervising the cleaning staff regularly and monitoring checklist to meet the cleaning standards
Assisting workplace management team by regularly updating on employee data and floor plan.
Checking cleaning consumable stock and placing order as required
Further submitting monthly inventory reports to client
Conducting regular site safety walks in line with Sodexo and client standards
Regularly conducting safety conversation with staff at site
Tracking and encouraging internal staff for conducting toolbox talks and site safety training
Involve in HSE audit and provide monthly statistics reports to HSE officer
Collaborating with finance team for monthly PO submission and Issuance /Invoice tracking/Supplier Payments
Preparing monthly reviews (Finance, Operations and HSE) and involved the financial budgeting for FY 23
Evaluating supplier quotes for variable and AMCs for core scopes as per client requirements
Handling monthly requirements of petty cash for all sites of the account
Tracking monthly KPIs
Evaluating feedbacks received from from all stakeholders from client side and accordingly discuss the actions to be taken
Manage and own the shared folder for all account sites documentation and perform other ad hoc administrative activities
Recording all Hard Service related activities (Preventive, Reactive, Proactive) and tracking the progress and providing quarterly reports
Scheduling PPMs and liaising with the visiting team
Maintaining time-sheets of Sodexo staff for regular as well as OT working hrs
Creating and maintaining documents and work permits for staff at site
Handling and recording inbound and outbound mail and transport services whenever needed
Liaise with Infofort and Shred IT for archiving and shredding documents.
SENIOR PMO
PSCS
Mumbai
Devised operational strategies and objectives to ensure the organization meets its goals and operates successfully
Prepared projects reports and dashboards and presented them to multiple stakeholders
Tracking and evaluating Key Milestones
Keep track and meet company goals for achieving quarterly and yearly financial targets
Coordinated with the resources necessary to deliver the projects within time and budget constraints
Actively involved in contract and invoice/PO as per company policy
Created visibility of resource capacity, competency, and availability for all stakeholders.
PMO SPECIALIST
Tata Consultancy Services
Mumbai
Project Management for Hospitality, Logistic, Travel and Insurance), Contributed significantly to the success of the projects, efficient utilization of the resources, and help a business in achieving strategic objectives
Research data, analyze and gave professional presentations highlighting finds and recommended optimizations
Collect, Organize and Model data and present conclusions to higher management using analytical thinking which is crucial to take appropriate decisions
Dealt with customer queries and handled communication with them
Serve as single point of contact between more than 25 Account Manager and Business Unit Head for financial, recruitment, expenditure and sales needs
Streamlined and Automated processes and workflows
Trained the team of 15 on work procedures.
Education
Masters in Business Administration - Project Management
Sikkim Manipal University
06.2009 - 05.2011
Online Certifications
Dubai
Bachelors - Accounting, Economics and Organizational Management
Mumbai University
06.2001 - 05.2004
Skills
Customer Service
Problem Solving
Adaptability
Microsoft Office
Communication
Organizational Skills
Time Management
Management Skills
Accomplishments
Awarded employee of the month title in Nov 2023
Praised by client POC for contribution towards streamlining the CAFM system - workplace management.
Awarded certificate for completing study on on root cause analysis.
Languages
English
Advanced
Hindi
Advanced
Timeline
IFM Coordinator at Nestle/Mars/Johnson & Johnson
Sodexo
11.2022 - Current
Masters in Business Administration - Project Management
Sikkim Manipal University
06.2009 - 05.2011
Bachelors - Accounting, Economics and Organizational Management