I'M Interested In Energy Science, Telepathy, Deja Vu, Parapsychology, Paranormal Activities
RIMA MAHMOUD AQEL
Secretary / Admin Assistant
Abu Dhabi,U.A.E
Summary
Professional secretary & admin assistant with a varied background knowledgeable in office management procedures, Proficient understanding of popular computer software and other office equipment, Excellent customer service, with strong attention to details and organization.
Overview
12
12
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Branch Secretary
Excellent Financial & Tax Consultancy
ABU DHABI, UAE
11.2018 - 01.2019
- I attended all clients’ phone calls
- I handled, sent and received emails
- I wrote a letters and calls memos
- I created tables on excel that related to clients
- I followed the website of the federal tax authority
- I followed and printed out the new laws of the federal tax authority
- I followed and printed out the clarifications related to the laws issued by the federal tax authority
- I followed the website that belong to ( Abu Dhabi Chamber Of Commerce )
- I followed the website of emirates academy
- I followed the website of cooperative society of the armed forces
- I searched for tenders related to the company’s field of financial advice and taxation
- I searched for tenders that require accounting consultations and services
- I maintained all documents in files in the computer and file boxes
- I organized CVS into a folder and divided it according to its domain or job title in computer and file box.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed incoming calls and directed to appropriate department.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Enhanced office productivity by handling high volume of callers per day.
- Drafted unit correspondence, memos and department updates.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Secretary & Personal Assistant
Oasis Environmental Solutions
ABU DHABI, UAE
07.2018 - 09.2018
- I attended all clients and customers phone calls
- I typed letters and memos
- I typed all types of correspondence
- I prepared and typed reports
- I handled, sent and received faxes
- I followed the clients of companies that deal with our company and need our services
- I followed and filled a schedule of hierarchy of waste management, like 1- Reuse
- 2- Recycle
- 3- Recover
- 4- Avoid
- 5- Reduce
- 6- Treatment
- 7- Disposal
- I toke the responsible of staff attendance
- I followed a schedule that according to times of entry and exit of skip truck and the type of waste they contain
- Like: hazardous solid and liquid waste, Cement and construction waste
- Chemical, water, and oily waste
- Medical, Sewage waste
- Organic and food waste
- Garbage waste, etc.
- Created and updated records and files to maintain document compliance.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained electronic filing systems and categorized documents.
- Screened visitors and issued badges to maintain safety and security.
Office Clerk Secretary & Typist
Abu Dhabi Head Court / Registry Apartment
ABU DHABI , UAE
06.2014 - 05.2018
- I attended all phone calls.
- I typed issues and the provisions.
- I typed the divorce issues and marital problems.
- I wrote a letters and memos.
- I entered cases information into a special cases book.
- I created a monthly cases files in folders and kept all information about each case.
- I created tables on Excel that related to cases, background information on cases, and other cases-specific details for keeping on the computer
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Handled many of calls per day to address customer inquiries and concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Training Center Secretary & Telemarketing
Al Dhafer / Victorious Training Center
ABU DHABI, UAE
05.2013 - 03.2014
- I worked in telemarketing for training courses
- I attended all clients and customers phone calls
- I handled, sent and received emails
- I toke the accountant’s place in the office for some while when he is absent for simple jobs
- I presented a proposals and sessions to open new courses for the training center
- I wrote notes on the preparation of courses participants
- I toke the responsible of staff attendance
- I coordinated and organized with hotel management to reserve certain halls to present the lectures and training courses
- I toke the banquet management to present it to the trainees at the break time
- I attended the courses and lectures with the trainers
- I provided reports on courses participants, total advances payments to the center and late payments.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Office Secretary & Typist of Judgments
Abu Dhabi Dispute Resolution Court
ABU DHABI, UAE
01.2013 - 03.2013
- I typed affairs issues & the provisions
- I typed an orders for petitions
- I wrote a letters and memos
- I attended all phone calls
- I entered case information into a special cases book
- I created a monthly cases files in folders and kept all information about each case
- I created tables on Excel that related to cases, background information on cases, and other cases-specific details for keeping on the computer.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Kept Office area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Sorted, opened and routed mail and deliveries to meet business requirements.54RE
Company Secretary
Al Safeer Engineering Consultants Office
ABU DHABI , UAE
10.2007 - 11.2012
- I typed letters and memos
- I typed all types of correspondence
- I prepared and typed reports
- I handled, sent and received faxes
- I attended all clients and customers phone calls
- I prepared the constructions reports
- I entered the constructions reports in the system
- I toke the responsible of staff attendance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Screened visitors and issued badges to maintain safety and security.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and vendors and maintained effective lines of communication.
Auditor of Shares Information & Owner’s Documents
First Gulf Bank
ABU DHABI, UAE
12.2006 - 04.2007
- Initial Public Offering (IPO) team, of shares information and shares owner’s documents
- Auditing the documents information for shares owners
- Auditing the minimum and maximum prices allowed for the purchase of shares.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Branch Secretary
Green Valley Real Estate Company
ABU DHABI, UAE
06.2007 - 08.2007
- I typed letters and memos
- I typed all types of correspondence
- I prepared and typed reports
- I handled, sent and received faxes
- I attended all clients and customers phone calls
- I entered information for sales reports in the data base system
- I prepared the sales apartments and real estate reports
- I toke the responsible of staff attendance.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained electronic filing systems and categorized documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Enhanced office productivity by handling high volume of callers per day.
- Managed incoming calls and directed to appropriate department.
- Executed administrative duties to facilitate unit tasks and meet team goals.
Education
High School Diploma -
Palestine Secondary High School
ABU DHABI 04.2001 -
International Computer Driving License (ICDL -
Emirates College
ABU DHABI - UAE 06.2006 - 08.2006
A Course Of Human Development
AL DHAFER TRAINING CENTER
ABU DHABI - UAE 06.2013 - 07.2013
Develop Effective leadership & Management Skills - LEADERSHIP COURS
Arab Gate Training Center
ABU DHABI - UAE 12.2013 - 12.2013
Body Language Course - ONLINE COURSE ATTENDANCE WITHOUT CERTIFICATION
Al Ameen Training Center
Online Course - Saudi Arabia 01.2015 - 01.2015
Neuro Linguistic Programming Course - ONLINE COURSE ATTENDANCE WITHOUT CERTIFICATION
Al Ameen Training Center
Online Course - Saudi Arabia 06.2015 - 07.2015
TOT ONLINE COURSE -
Al Ameen Training Center
Online Course - Saudi Arabia 08.2017 - 08.2017
Skills
Fast learnerundefined
Accomplishments
- CERTIFICATIONS:
- Certificate of appreciation from ( The Board Of The World Gold Council ) forparticipating in the competition for free creative design of jewelry
- Certificate of Participation from ( L’AZURDE ) for participating in the competition forfree creative design of jewelry.
Additional Information
- Hard worker with full willingness to undertake new tasks. Excellent internet researcher. Arranging for appointments and interviews. Organize visits to the manager’s office. Arranging for meetings. Preparing and distributing papers and documents of meetings. Taking minutes of meeting. Arranging for travel. Preparing for business agendas. Set up office’s records. Searching for posts in newspapers that related to the field of company. Drafting letters and other documents, such as PowerPoint, presentations. Maintaining filing systems. Photocopying and printing. Using various computer packages – Word, Excel and PowerPoint.
Certification
Certificate of appreciation from ( The Board Of The World Gold Council ) for participating in the competition for free creative design of jewelry.
Interests
I Love Reading
I'm Interested in psychology, Law, & Human Rights
I like listening to documentaries & true stories
I love collecting coins
I Love Arts & Hand Crafts
I'm Interested In Fashion & Accessories
I Love watching accessories making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Branch Secretary
Excellent Financial & Tax Consultancy
11.2018 - 01.2019
Secretary & Personal Assistant
Oasis Environmental Solutions
07.2018 - 09.2018
TOT ONLINE COURSE -
Al Ameen Training Center
08.2017 - 08.2017
Neuro Linguistic Programming Course - ONLINE COURSE ATTENDANCE WITHOUT CERTIFICATION
Al Ameen Training Center
06.2015 - 07.2015
Body Language Course - ONLINE COURSE ATTENDANCE WITHOUT CERTIFICATION
Al Ameen Training Center
01.2015 - 01.2015
Office Clerk Secretary & Typist
Abu Dhabi Head Court / Registry Apartment
06.2014 - 05.2018
Develop Effective leadership & Management Skills - LEADERSHIP COURS
Arab Gate Training Center
12.2013 - 12.2013
A Course Of Human Development
AL DHAFER TRAINING CENTER
06.2013 - 07.2013
Training Center Secretary & Telemarketing
Al Dhafer / Victorious Training Center
05.2013 - 03.2014
Office Secretary & Typist of Judgments
Abu Dhabi Dispute Resolution Court
01.2013 - 03.2013
Company Secretary
Al Safeer Engineering Consultants Office
10.2007 - 11.2012
Branch Secretary
Green Valley Real Estate Company
06.2007 - 08.2007
Auditor of Shares Information & Owner’s Documents
First Gulf Bank
12.2006 - 04.2007
International Computer Driving License (ICDL -
Emirates College
06.2006 - 08.2006
Certificate of appreciation from ( The Board Of The World Gold Council ) for participating in the competition for free creative design of jewelry.
07-2002
Certificate of Participation from ( L’AZURDE ) for participating in the competition for free creative design of jewelry
07-2002
High School Diploma -
Palestine Secondary High School
04.2001 -
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