RIMPIMONI AHMED
NALBARI,INDIA
Summary
Dedicated professional with expertise in front desk security protocols and reception area maintenance, ensuring a seamless and secure environment. Demonstrates reliable punctuality, patience, and composure, excelling in customer service and VIP guest experience. Proficient in basic bookkeeping, data entry, and strategic planning, with a proven ability to remain calm under pressure. Committed to enhancing operational efficiency and delivering exceptional service.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Receptionist
GOLD GYM
GUWAHATI, INDIA
03.2024 - 03.2025
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Managed phone calls, resulting in effective communication flow within the company.
- Served as initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Ensured availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Represented company and promoted brand with exceptional service and presentation.
Education
Bachelor of Arts - ARTS
NALBARI COLLEGE
INDIA 06.2019 - 07.2022
Skills
- Front desk security protocols
- Reception area maintenance
- Reliable punctuality
- Patience and composure
- Basic bookkeeping
- Customer Service
- Calm under pressure
- Data Entry
- Strategic planning
- VIP guest experience
Languages
English
Intermediate
Hindi
Fluent
Bengali
Fluent
Timeline
Receptionist
GOLD GYM
03.2024 - 03.2025
Bachelor of Arts - ARTS
NALBARI COLLEGE
06.2019 - 07.2022
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