Rini Suresh
Administrator
Sharjah
Summary
Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Admin & Credit Control Executive
Universal Hi-tech Equipments FZE
Sharjah
01.2022 - Current
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed company schedule to coordinate calendar and arrange travel.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Leveraged bookkeeping software and automated processes to reduce errors.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Coordinated with human resources department to handle payroll and personnel databases.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Targeted new customers to grow geographic reach and increase revenue.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained personnel records and updated internal databases to support document management.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Client Relationship Executive
World Star Holding
Sharjah
06.2021 - 12.2021
- Educated community about services by presenting key information.
- Influenced decision-makers in key areas within client organization to drive sales.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Supported account team when qualifying, pursuing and closing opportunities.
- Shared client's engagement history, culture, organizational structure, competitive landscape and differentiators with new business and account teams.
- Developed proposals and collaborated with team preparing presentation materials.
- Generated leads and boosted brand through professional and personal networks.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Stayed current on company offerings and industry trends.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Trained new employees on customer service, money handling and organizing strategies.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Kept detailed records of daily activities through online customer database.
- Contributed to team objectives in fast-paced environment.
Administration Officer
Green Pest control & cleaning Services
Sharjah
07.2019 - 05.2021
- Aided colleagues, managers, and customers through regular communication and assistance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed company schedule to coordinate calendar and arrange travel.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Created, prepared, and delivered reports to various departments.
- Managed daily payment processing and drafted related financial documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Delivered performance reviews, recommending additional training or advancements.
- Managed team petty cash, purchase orders and account transactions.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Monitored daily tracking of open opportunities and compliance items.
- Invested, liquidated and disbursed funds at direction of Account Manager.
- Encouraged networking and collaboration across functions and businesses.
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
- Reviewed incoming compliance items for conformity with governing documents.
- Developed strategic plans for day-to-day financial operations.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Supported financial director with special projects and additional job duties.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Utilized financial software to prepare consolidated financial statements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Accounts Administrative Officer
Global Arabian Consultancy LLC
Abudhabi
02.2016 - 02.2018
- Monitored daily tracking of open opportunities and compliance items.
- Reviewed incoming compliance items for conformity with governing documents.
- Encouraged networking and collaboration across functions and businesses.
- Set up new business accounts on internal systems and processed corporate actions and other adjustments.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Input financial data and produced reports using [Software].
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Education
MBA - Finance
Time Training Institute
Abu Dhabi UAE 01.2014 - 01.2016
BBA - Marketing
Capital Education Institute
Abudhabi UAE 01.2011 - 01.2014
Skills
Travel coordination
undefinedTimeline
Admin & Credit Control Executive
Universal Hi-tech Equipments FZE
01.2022 - Current
Client Relationship Executive
World Star Holding
06.2021 - 12.2021
Administration Officer
Green Pest control & cleaning Services
07.2019 - 05.2021
Accounts Administrative Officer
Global Arabian Consultancy LLC
02.2016 - 02.2018
MBA - Finance
Time Training Institute
01.2014 - 01.2016
BBA - Marketing
Capital Education Institute
01.2011 - 01.2014
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