Rinju Mathai John

Manage and develop all company relationships and interactions with distributors and potential distributors

Report monthly updates on operational and commercial progress for assigned territories

Improve business relationships, stay connected to the needs of distributors, streamline processes, and improve profitability

Coordinate orders between suppliers and distributors, promote and market new products/services, and travel to respective countries to negotiate targets and contracts.

Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.

Evaluated ROI on new products, determining risks and potential profits to meet established objectives.

Helped evaluate business objectives and implement strategic plans within the department.

Delegate & direct service tasks based on Turn Around Time (TAT), monitor the progress of current projects and manage service team members to ensure objectives and sales goals are met as per KPIs
Ensure projects are completed while maintaining open lines of communication with Clients
Responsible for sourcing and purchasing raw materials based on stock levels and warehousing
Negotiate with reliable vendors to secure favorable terms
Lead administrative tasks such as ensuring completion of job orders, reviewing invoices, scheduling deadlines for new orders, and reporting thestatus of accounts daily
Prepare various documents related to purchases including material requisition, purchase orders, and goods receipt notes

Prepare detailed narrative reports for management on potential risks relating to AML regulation
Responsible for identifying and researching patterns, trends, and anomalies in complex customer data to detect, prevent, and report suspicious activity via Verafin
Conduct research that utilizes public and private databases to compile a portfolio of information on funds transfers, monetary instruments, and products/transactions
Review and analyze various documents such as SAR (suspicious activity report) history, 30 to 90-day reviews, account statements, and transaction history

Prepare detailed narrative reports for management on potential risks relating to AML regulation
Responsible for identifying and researching patterns, trends, and anomalies in complex customer data to detect, prevent, and report suspicious activity via Verafin
Conduct research that utilizes public and private databases to compile a portfolio of information on funds transfers, monetary instruments, and products/transactions
Review and analyze various documents such as SAR (suspicious activity report) history, 30 to 90-day reviews, account statements, and transaction history

Maintain a high level of knowledge and understanding of product features, services, marketing promotions, and special offers
Assist customer queries over phone, email, and live chat communication
Connect with a high volume of clients daily, responsible for selling banking and loan products to customers over the phone

In charge of balancing daily withdrawals, deposits, and handling multiple varieties of monetary transactions for customers
Ensure all KYC data was up to date and records of Identification were maintained as per Banking regulations
Process Currency Transaction Reports correctly