Rinoy John
Operations
Dubai
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Operations Coordinator
Jaxa Charterd Accountants
11.2023 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
Operations Executive
yacca technologies LLC
05.2022 - 09.2023
- Strategically coordinated operations according to objectives and capabilities
- Interacted well with customers to build connections and nurture relationships.
- Collaborated on operational support tasks to achieve common goal.
- Negotiated supplier discounts to improve bottom line.
- Procurement.
- Prepare bank diposits.and cash handling
Operations Executive
mamas group of companies
04.2018 - 01.2020
- Created and deployed successful strategies to boost restaurant performance
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Organized implementation of new banners, displays and menus.
Education
BBA - Marketing
Eastpoint Group of Institution
07.2013 - 05.2017
Skills
- Project scheduling
- Scheduling management
- Administrative management
- Employee database management
- Customer relations
- Staff supervision
- Scheduling coordination
- Customer relationship management
Timeline
Operations Coordinator
Jaxa Charterd Accountants
11.2023 - Current
Operations Executive
yacca technologies LLC
05.2022 - 09.2023
Operations Executive
mamas group of companies
04.2018 - 01.2020
BBA - Marketing
Eastpoint Group of Institution
07.2013 - 05.2017
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