Rita Louzado
Diera
Summary
I have the skills focus and commitment required to provide the highest level of support with minimal supervision. I am a fast learner who adapts quickly to change and confident in my ability to work within a demanding enviroment, my previous roles have been challenging but also very rewarding. Preceding Bosses would say that I can think outside the box, confidence in making decision on their behalf and the willingness to go that extra mile. I believe my skills and experience are best suited to working within a thought-provoking enviroment, either independently or as a member of a team. Throughout my career, I have made positive contributions to the companies goals and ambitions and this is what i am looking for in my next role.
Overview
16
16
years of professional experience
Work History
Personal Assistant, Managing Director
Advance Technical Spare Parts CO. LLC
Dubai
04.2011 - Current
- Organizing and maintaining MD’s diary and making appointments, Scheduling meetings
- Carry out market research, competitor and customer surveys
- Manage movement of products/equipment/materials in and/or out of the country in accordance with organizational policy and procedure, and to comply with relevant local, country and international law and process
- Manage necessary documentation and online forms for efficient, cost-effective and lawful execution of all import/export activities
- Communicate with export and import and related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities
- Plan and manage overseas sales through distributors and other relevant sales outlets
- Investigate, plan and implement strategically effective and relevant transport methods, which meet optimally the needs of the organization and its suppliers and customers
- Liaise with other departments in order to establish and maintain effective and relevant export/import activities and support in relation to the organization's sales, purchasing, materials management, production and overall operating functions
- Manage and maintain effective and lawful insurance provisions relating to import/export activities
- Taking care of Marketing Activities of the Company’s Products and Services
- Attend telephone calls, assessing and resolving enquiries where & when appropriate
- Coordinate regular internal meetings and telephone & video conferences/ multi-time zone meetings
- Liaise with Government of UAE for DG Goods Permit and filled required Documentation for the same
- Plan, organize and arrange the travel itinerary including but not limited to ticket and hotel bookings, and other documentations related to the travel
- Support Management Team on a required basis
- Process and update business reports
- Ensure that confidential and sensitive business information is protected
- Ensure that all filing, maintenance of records, file management and day to day activities are undertaken to the required standards
- Coordinate with relevant Group Function on any issues relating to physical office maintenance and upkeep
Personal Assistant, General Manager
Al Haddad Motors/Mercedes Benz
Manama
12.2008 - 12.2010
- Dealing with correspondence and writing letters, taking dictation and minutes, attending meetings, and ensuring the manager is well-prepared for meetings
- Dealing with incoming email, faxes and post, often corresponding on behalf of their manager
- Producing documents, briefing papers, reports
- Screening telephone calls, enquiries and requests, and handling them when appropriate
- Arranging travel and accommodation and, occasionally travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations
- Carrying out background research and presenting findings
- Taking on some of the manager's responsibilities and working more closely with management
- Being involved in decision-making processes
- Responsibility for recruiting junior staff and assisting the HR in preparing Employee Contracts, Offer letters, Warning and termination letters
- Preparing Job Descriptions and visit visa for employees going for training
- Working independently and without need for on-site supervision
- Collect and disburse funds from cash accounts and keep records of collections and disbursements
- Coordinate regular internal meetings and telephone & video conferences/ multi-time zone meetings
- This includes meeting facilities, preparation & circulation of agenda if required
- Process and update business reports.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Served as point of contact between clients and managerial staff.
- Organized and attended meetings and compiled related documents and reports.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Individually handled Dealers Standards and seen that Workshop and Showroom were as per GMBH Standards
Executive Secretary, Brand Manager
Behbehani Brothers W.L.L/Volkswagen
Manama
04.2007 - 11.2008
- Preparing invoices, delivery notes and making lease calculations
- Updating Automan and Nadcon Entry of car sales
- Ordering of Volkswagen vehicles into Nadcon
- Updating stock lists and specs sheets for newly launched vehicles
- Preparing Demo and Fleet support claim
- Processing of export documents for export vehicles
- Monthly incentives for drivers, sales division and clearing agents
- Preparing Weekly, Monthly, Quarterly and Annual reports
- Preparing Landed cost and retail pricing of vehicles
- Supervise other clerical staff and provide training and orientation to new staff
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material
- Diplomatically dealt with difficult customers, staff and supervisors while managing situations positively
- Arrange conferences, meetings, and travel reservations for office personnel
- Provide services to customers, such as order placement and account information
- Manage projects and contribute to committee and teamwork.
- Updated spreadsheets and created presentations to support executives and boost team productivity
Sales Supervisor
Bahrain Duty Free
Manama
12.2004 - 01.2006
- Ensure that Retail policies and procedures are properly implemented in Bahrain Duty Free
- Takes part in all company training as assigned & partake in any other duties as assigned by Management of Bahrain Duty Free
- Ensure highest standard of customer service and customer care is offered to all customers of Bahrain Duty Free Shops
- Ensure that any customer complaints or problems are dealt with properly
- Process customer’s transactions efficiently, ensuring minimum time spent processing and packing
- Be effective in highlighting and making customers aware of any / all shop promotions
- Take part in Duty Free stock-takes
- Maintain highest level of inventory control daily
- Acquired high level of product knowledge in order to assist customers
- Worked for top Brands like Rado, Rolex, Cartier and Revlon
- Oversaw frequent store recoveries to keep sales floor organized and presentable
- Constructed displays and signs to promote specified products and sales promotions
Education
Bachelor of Commerce -
WILLIAM CAREY UNIVERSITY
Meghalaya04.2009
Skills
- Travel administration
- Schedule Management
- Operations management
- Executive presentations
- Filing and data archiving
- Travel coordination
- Operations support
- Business Development
- Advanced interpersonal skills
- Relationship/team building
- Administrative support
Additional Information
- DRIVING LICENSE: , Valid Indian License
Languages
English
Bilingual or Proficient (C2)
Swedish
Elementary (A2)
Hindi
Bilingual or Proficient (C2)
Timeline
Personal Assistant, Managing Director
Advance Technical Spare Parts CO. LLC
04.2011 - Current
Personal Assistant, General Manager
Al Haddad Motors/Mercedes Benz
12.2008 - 12.2010
Executive Secretary, Brand Manager
Behbehani Brothers W.L.L/Volkswagen
04.2007 - 11.2008
Sales Supervisor
Bahrain Duty Free
12.2004 - 01.2006
Bachelor of Commerce -
WILLIAM CAREY UNIVERSITY
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