Dedicated professional with expertise in Microsoft suite and a strong client-focused approach. Demonstrates resilience in stressful situations and excels in helpdesk operations, ensuring customer satisfaction through effective communication and courtesy etiquette. Proficient in data entry and time management, with a proven ability to handle pressure while adhering to company policies. Committed to enhancing customer retention through strategic tactics and maintaining a patient attitude.
Certificate of Appreciation From Mediclinic Parkview During JCIA