Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
Relationship Manager
Reportage Properties Llc
07.2022 - 04.2023
PROPERTY SALES CONSULTANT
Falconcity Of WondersL.L.C
10.2019 - 02.2022
Introduce new Agencies and Brokers Daily meetings and site visits with clients Give briefing and training to the brokers Achieve Direct and Indirect Targets on monthly basis Provide after sales services to the clients Accepted and processed customer payments in cash,credit cards and checks, checking for validity
Acknowledged customer issues and resolved their problems quickly and efficiently
Collaborated with colleagues to discuss market information and strategies
Assisted clients in understanding their available options and helped them select the right service plans for their needs
Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
Greeted customers and offered them assistance where possible
Informed customers about current promotions and sales, encouraging them to take advantage
Scheduled and attended meetings with clients and prospective clients as requested
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
Property Manager
Synergy Properties
04.2019 - 10.2019
Generating new business through marketing strategies and cold calls Providing various off-plan real estate investments with high ROI/yields in the UAE
Involve in Secondary Market as well as fresh Off Plans Projects
Maintain Relationship with clients for Future Investment and portfolio handling
Regular Meetings ad calling on Data
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Associate portfolio manager
Square Yards Real Estate LLC
10.2018 - 04.2019
Involved in Residential real estate investments throughout UAE and India
Generating new business through marketing strategies and cold calls
Sourcing lucrative investments to substantially increase the portfolio with strategic acquisitions Providing various off-plan real estate investments with high ROl/yields in the UAE
Capitalizing on multiple investment strategies in various sectors; such as convertible debentures and bank loan/mortgage obligations.
Relationship Banker
HDFC Bank
11.2017 - 09.2018
Handling 125 groups and acquisition of new Clientsbase with involve field verification personal meetings, daily calls,query insolvency and Retain the Customers Selling the Banking Products include Life Insurance,Mutual Funds,General Insurance etc Deepening the size of the portfolio by increasing the CASA values
Responsible For the service part of the Banking Operations of Mapping client.
Personal Banker
ICICI Bank ATM
05.2015 - 02.2017
Handling 350 customer base mapping clients which include customer meeting,relationship building and provide better solutions or services
Acquisition of NTB new to bank customers
Responsible for servicing NRI,HNI and Retail Customers with cross selling of banking product include (CA,SA,Insurance,Mutual Funds,Cards etc), Responsible for Assets files eg (personal loan,car loan,home loan etc) Responsible for increase the portfolio size Andri retain the existing clients
30% part includes the Banking operation like NEFT,RTGS, Service.
Education
MASTER iN BUSINESS ADMINISTRATION -
IIIM JAIPUR,INDIA
03.2015
B.COM (H) -
INTERNATIONAL COLLEGE FOR GIRLS JAIPUR,INDIA
04.2013
High School Diploma -
KENDRIYA VIDHYALAYA JAIPUR,INDIA
04.2010
Skills
Relationship building
Sales
Problem resolution
Decision making
Teamwork
Prudent
Disciplined
Self-motivated
Excellent interpersonal, communication & organizational skills
Team management
Customer relationship management to gain
Accomplishments
Star Performer, 03/2016, 03/2016, Excellence in Sales Drive