Ritu Sharma
Gurugram
Summary
An accomplished professional with chronicled success in offering an experience of more than 10 years in program, project, and delivery management, steering end-to-end project execution across diverse sectors including healthcare, e-commerce, and supply chain. Defined Product Roadmap & Strategy and Product Lifecycle Management (PLM) including product strategy & vision, roadmaps, PLM ownership, Customer-centric solutions, requirements prioritization, release management and development life cycle. Excellent ability to collaborate with business stakeholders to get firm grasp of the big picture, define product vision and develop comprehensive product roadmap that would create Business Development opportunities. Staunch Agile Practitioner, proficient in breaking down the product roadmap into epics, features and stories; prioritizing feature development based on business value; defining success criteria to ensure quality. Performance-driven professional with proven track record in shaping and leading enterprise level transformation and change management; tenacious in delivering complex programs while leading cross-functional teams; setting-up product delivery strategy, proficiency in DevOps, Cloud Offerings, and flawless Project Management & Support. Impressive success in heading entire product lifecycle activities including product strategy development, customer insights/ needs, requirements definition, design management, engineering change management and issues control & resolution. Growth Facilitator with impressive success in setting the vision, direction & strategic plan for developing business, driving sales and amplifying business margin through long-term planning. Exhibiting strong project management skills and the ability to effectively manage cross-functional teams, driving project success and fostering a collaborative work environment.
Overview
12
12
years of professional experience
Work History
Business Technology Solutions Consultant
ZS Associates India Pvt. Ltd.
Gurugram
04.2020 - Current
- Spearheaded end-to-end project planning, from client engagement to drafting Scope of Work and developing Proof of Concept solutions.
- Established program governance using Scaled Agile, managing multi-vendor workstreams while ensuring seamless execution through SAFE Agile methodologies such as Kanban and Scrum for efficient tracking and timely delivery.
- Developed and implemented an enterprise data strategy and governance framework.
- Worked on multiple data engineering and reporting projects, progress monitoring, where I was involved in tracking requirements, data and User Interface development, UAT, deployment, roadmaps, releases, and cross-project activities.
- Coordinated staffing, recruitment, and resource onboarding for project tools and platforms.
- Conducted sessions on scaled agile practices, including PI planning and scrum ceremonies.
- Collaborated with leadership to monitor progress, identify improvements, and address delays for successful delivery.
- Rendering guidance and support in the product portfolio strategy for new product introduction.
- Documenting user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements.
- Implementing cost-saving techniques, measures, and modifications for reducing expenditures and increasing operational profits.
- Creating a healthy environment that facilitates the high performance of team members and the accomplishment of organizational goals.
- Received Impact awards at ZS for consistently delivering excellent work and receiving positive client feedback.
- Achieved a 60% RFP conversion rate, securing approximately $5 million in projects.
- Led a team of Associate Consultants and Associate’s in data engineering and reporting projects.
Sr. Business Analyst
Joules to Watt Pvt. Ltd.
Noida
10.2019 - 04.2020
- Led in-house projects, working with SMEs and the project management team to understand and implement requirements.
- Created detailed Business Specification Analysis Reports and BRD analyses.
- Actively developed and tracked epics and user stories in JIRA.
- Produced user guides with functional application flows and release notes.
- Oversaw Salesforce administration, including org creation and management of user profiles and custom settings.
Business Analyst Lead
Tekplay Systems
Delhi
04.2018 - 09.2019
- Partnered with clients and stakeholders to understand business rules and project requirements.
- Conducted requirement gathering and analysis, and prepared Functional Specification Documents.
- Designed wireframes, prototypes, and data design documents.
- Contributed to major government projects, including employee payroll systems, pension modules, and asset management.
Business Analyst
Geronix Technologies & Services
01.2014 - 03.2018
- Collaborated closely with functional unit management and clients to analyze, define, and document business needs.
- Drafted and maintained comprehensive business requirements documents.
- Managed diverse projects, overseeing development and implementation of solutions across various domains.
Technical Support Executive
HCL Technologies Ltd.
04.2013 - 10.2013
- Provided technical support for the BT Sports pilot process to UK clients.
- Troubleshot BT Broadband issues.
- Resolved vision-related issues.
Education
B.Tech. - Electronics & Telecommunication Engineering
ABSS Institute of Technology
01.2012
Skills
- Project Management
- Agile Methodologies
- Waterfall Methodologies
- Stakeholder Engagement
- Team Leadership
- Risk Assessment
- Risk Mitigation
- Resource Allocation
- Budgeting
- Data Analytics
- Data Visualization
- MS Excel
- Tableau
- MS PowerPoint
- SQL Server
- Snowflake
- Amazon S3
- SharePoint
- Dataiku
- Prototyping
- Diagramming
- Axure RP
- MS Visio
- Drawio
- JIRA
- MIRO
- DOORS
- ServiceNow
- Confluence
- Communication
- Documentation
Languages
- English
- Hindi
Personal Information
Date of Birth: 10/02/90
Activities
- Recognized with the Impact Award for excellence in developing and delivering e-commerce products.
- Actively contributed to team-building initiatives.
- Participated in ZS Annual Musical Festivals.
Timeline
Business Technology Solutions Consultant
ZS Associates India Pvt. Ltd.
04.2020 - Current
Sr. Business Analyst
Joules to Watt Pvt. Ltd.
10.2019 - 04.2020
Business Analyst Lead
Tekplay Systems
04.2018 - 09.2019
Business Analyst
Geronix Technologies & Services
01.2014 - 03.2018
Technical Support Executive
HCL Technologies Ltd.
04.2013 - 10.2013
B.Tech. - Electronics & Telecommunication Engineering
ABSS Institute of Technology
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