Summary
Overview
Work History
Education
Skills
References
Websites, Portfolios and Profiles
Accomplishments
Timeline
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Rizvi Farook

Rizvi Farook

Summary

Results-driven Business Leader experienced in FMCG distribution, retail, and telecommunications marketing. Delivered sustained growth in competitive markets through strategic planning, P&L management, and large-scale distribution operations across 800+ retail and foodservice outlets. Built strong brands and achieved market leadership through trade marketing, retailer engagement, and digital transformation initiatives.

Overview

34
34
years of professional experience

Work History

Group General Manager

Heartland General Trading Co LLC
06.2023 - Current
  • Provide strategic vision, leadership, and operational direction to drive profitability, quality, and cost efficiency across the organization.
  • Oversee end-to-end operations to ensure business continuity and sustainable growth, reporting directly to the Managing Director (remote).
  • Lead the development, presentation, and execution of annual business plans, aligned with long-term strategic goals.
  • Drive sales performance, target achievement, and new business development, expanding market reach and revenue streams.
  • Spearhead annual BDA negotiations with major supermarket chains, securing commercially viable and growth-oriented agreements.
  • Managed international sourcing and supplier negotiations, securing timely supply of high-quality products for 800+ supermarkets, groceries, and restaurants.
  • Implemented cost control measures and supply chain efficiencies, mitigating risks from currency fluctuations and global disruptions.
  • Build and lead high-performing teams through effective recruitment, training, and change management initiatives.
  • Developed brand strategies that strengthened market presence and improved customer engagement.

Chief Manager / Senior Manager

Dialog Axiata PLC
10.2005 - 11.2022

Developed and executed best-in-class retailer communication strategies, achieving #1 brand visibility and retailer engagement.

Designed and implemented in-store and out-of-store trade marketing strategies based on shopper insights, delivering top-ranked Retail Execution Index (REI).

  • Strengthened brand positioning, ensuring sustained market leadership and enhanced Share of Voice (SOV) at national and regional levels.
  • Led large-scale sports and event marketing initiatives, significantly enhancing brand equity and achieving national recognition.
  • Played a key role in strategic sponsorships, including major SPORTS Rugby & Cricket partnerships, driving significant brand visibility.
  • Drove digital transformation by developing in-store POSM tracking system with IT, improving visibility of brand and competitor presence.
  • Ensured strong governance, stakeholder management, and performance tracking across all marketing initiatives.
  • (Dialog Axiata PLC : 2005 - 2022 )
  • Senior Marketing & Trade Marketing Leadership

Media Director

Leo Burnett
Colombo
06.1999 - 08.2005

Media Manager

Wonderman Thompson
Colombo, Sri Lanka
02.1992 - 06.1999

Education

Master of Business Administration -

University of Wales Trinity Saint David
Colombo, Sri Lanka
12-2022

Skills

  • Business growth strategy (P&L)
  • Sales performance
  • Key account negotiation
  • Stakeholder & Client Relationship Management
  • Supply chain sourcing
  • Cost optimisation
  • Digital Transformation & POSM Innovation
  • Digital Strategy
  • Retail & Trade Marketing Strategy
  • Integrated Marketing
  • Brand Building & Market Leadership
  • Brand development
  • Market Analysis
  • Customer Engagement
  • Experiential Marketing
  • Sales Operations
  • Team leadership

References

  • Mr. Suren Swaminadan

      Chairman, Sri Lanka Business Council, Dubai

      +971506236952

  • Mr. Manoj Kumar

      Marketing Manager , Heartland General Trading, Dubai

    +971504744869

Websites, Portfolios and Profiles

https://www.linkedin.com/in/rizvifarook

Accomplishments

Recognised as a Global 200 Inspirational Leader by White Page International (2024)

Led the implementation of a customized Odoo ERP system, streamlining operations and improving business efficiency

Led the organization to achieve ISO and HACCP certifications, strengthening quality assurance and food safety governance.”

Timeline

Group General Manager

Heartland General Trading Co LLC
06.2023 - Current

Chief Manager / Senior Manager

Dialog Axiata PLC
10.2005 - 11.2022

Media Director

Leo Burnett
06.1999 - 08.2005

Media Manager

Wonderman Thompson
02.1992 - 06.1999

Master of Business Administration -

University of Wales Trinity Saint David
Rizvi Farook