Rizwan Pasha
Motorcity, Dubai,UAE
Summary
Inspirational Senior HR professional with strategic mindset and strong leadership abilities. Demonstrates exceptional skills in employee relations and talent development, paired with keen understanding of organizational change management. Committed to driving transformative HR initiatives that enhance workforce engagement and operational efficiency.
Overview
17
17
years of professional experience
Work history
Head of Human Resources (UAE & Europe)
Thrivestate Square Real Estate
Dubai
02.2023 - Current
- Founded and scaled HR operations from scratch, building all foundational people practices including hiring, compliance, and employee engagement.
- Built and led a team of 125+ employees across multiple departments within 2 years, driving rapid organizational growth.
- Recruited, trained, and established 5 operational offices across the UAE, UK and Europe, ensuring cultural integration and consistent quality standards.
- Designed and implemented robust HR policies and processes, aligning with legal frameworks and business goals.
- Mentored and upskilled associates to meet industry requirements, contributing to long-term talent development and retention.
- Provided end-to-end HR leadership, including talent acquisition, performance management, employee relations, and organizational development.
- Acted as the strategic decision-maker on all HR and broader company management issues, contributing to executive-level business direction
- Educated line managers on policy and process changes for implementation.
Senior HR Manager (Middle East Region)
Snowbell Restaurant Management LLC
Dubai/Abu Dhabi, United Arab Emirates
10.2021 - 02.2023
- Managing End to End HR Functions for 6 Different Brands of Restaurants (16 Fine Dining Restaurant) across UAE, Qatar & KSA
- Created professional templates for offer letters and employment contracts.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Liaised with line management staff to accurately identify in-house training needs and deliver appropriate development programs.
- Managed performance appraisal systems and policies.
- Served as senior point of contact for Employee Relations matters.
- Facilitated company restructures to boost team productivity.
- Designed industry-leading employee engagement and recognition programmes.
- Conducted workforce planning and benchmarking to meet company needs.
Group HR Manager
Life Healthcare Group
Dubai, UAE
04.2021 - 10.2021
- Led and strategically directed team of human resources professionals.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Motivated employees through special events, incentive programs and constructive feedback.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Worked with managers to achieve compliance with organisational policies, providing clarifying information and recommending necessary changes.
HR Manager (UAE & KSA)
Driven Properties
08.2019 - 09.2020
- Performed a strategic role to build culture in the organization.
- Successfully involved in setting up multiple offices across UAE & KSA.
- Implemented On boarding system and employee engagement programs.
- Designed grading structure and standardized HR Processes within the company.
- Liaised between multiple business divisions to improve communications.
- Developed succession plans and promotion paths for all staff.
- Instructed senior leaders on appropriate employee corrective steps.
HR Business Partner (MENAT Region)
Godiva Chocolatier
11.2013 - 12.2018
- Recruited and built the team for UAE and KSA Markets.
- Initiated cost free recruitment via employee referral, job portals.
- Sourced & initiated new venues for recruitment to bring in diversity in the team.
- Designed & Implemented Human Resources Policies and various employee engagement/motivational programs.
- Designed grading system and launched Job descriptions for various roles across all hierarchy.
- Developed succession plans and promotion paths for all staff.
- Streamlined HR efficiencies, coordinated new hire orientations, provided onboarding and training for all new employees.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Senior HR Officer
Emirates Group
04.2012 - 10.2013
- Developed and successfully implemented a process for managing employee exit and final settlement.
- Successfully lead the automation process of HR Functions.
- Successfully contributed to the recruitment of over 1000 associates in a span of 3 months.
- Provided HR Reports to senior management team and effective lead the Administration & Systems Team to achieve their targets.
HR Executive
MAX Fashion, Landmark Group
10.2010 - 02.2012
- Successfully managed end to end HR Functions for the company.
- Effectively defined HR Personnel's importance in the company by providing HR services to the entire team in the most successful manner.
- Contributed to the launch of 7 new stores in less than a year.
HR Executive
Big Bazaar
11.2008 - 10.2010
- Responsible for smooth functioning of HR Services for 2 major outlets in the city.
- Awarded the best HR Partner for the region.
- Reduced the Attrition percentage from 9% to 1%.
- Planned and organized various customer engagement activities and programs which helped in increasing the foot fall in stores.
- Successfully initiated various in-store training programs and employee engagement activities.
Education
MBA - Human Resources Management
Presidency Business School
Bangalore04.2009
Skills
- Talent Acquisition
- Talent Management
- People Management
- Leadership Skills & Team Building
- Training and Mentoring
- Payroll & Compensation Management
- Employee Engagement & Employee Relations
Personal Details
Date of Birth: 03rd June
Marital Status: Married
Visa Status: Residence (Company Sponsored)
Nationality: Indian
Driving License: UAE & India
Languages
Hindi
Native language
English
Advanced
C1
Timeline
Head of Human Resources (UAE & Europe)
Thrivestate Square Real Estate
02.2023 - Current
Senior HR Manager (Middle East Region)
Snowbell Restaurant Management LLC
10.2021 - 02.2023
Group HR Manager
Life Healthcare Group
04.2021 - 10.2021
HR Manager (UAE & KSA)
Driven Properties
08.2019 - 09.2020
HR Business Partner (MENAT Region)
Godiva Chocolatier
11.2013 - 12.2018
Senior HR Officer
Emirates Group
04.2012 - 10.2013
HR Executive
MAX Fashion, Landmark Group
10.2010 - 02.2012
HR Executive
Big Bazaar
11.2008 - 10.2010
MBA - Human Resources Management
Presidency Business School
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