Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Training
Languages
Timeline
Generic
RIZWANULLAH RAHAMATHULLAH

RIZWANULLAH RAHAMATHULLAH

Summary

Results-driven Facility Management Professional with extensive experience in operational efficiency, facility operations, vendor coordination, procurement, and compliance management. Proven ability to streamline facility services, optimize workflows, and lead teams to ensure high standards of safety, service quality, and operational readiness.

Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Property Manager – Facility Operations

London Hostels Association
10.2022 - 06.2025
  • Tenant Management:Marketing vacant properties, screening prospective tenants, negotiating and managing leases, collecting rent, and addressing tenant complaints or issues.
  • Property Maintenance & Operations:Coordinating routine maintenance, handling urgent repairs, ensuring the property is in safe and habitable condition, and managing landscaping and other property services.
  • Financial Management:Developing and managing property budgets, monitoring income and expenses, collecting rent and other fees, and paying property-related expenses like taxes and insurance.
  • Legal Compliance & Reporting:Ensuring the property adheres to all applicable property laws, regulations, and anti-discrimination legislation, as well as preparing regular reports for property owners on the property's financial status and occupancy.
  • Staff & Vendor Management:Hiring, training, and supervising property staff, and coordinating with external service providers such as contractors, vendors, and maintenance personnel.
  • Directed daily facility operations ensuring operational readiness and compliance with health and
  • Managed vendor relationships including housekeeping, security, and maintenance service providers to ensure consistent
  • Oversaw procurement and inventory management of office supplies and facility consumables, reducing overstocking and maintaining

Group Leader (Assistant Manager)

Wipro Limited
03.2019 - 03.2022
  • Supervised facility-related support functions across multiple departments, including maintenance, security, and vendor services.
  • Developed and enforced SOPs for facility upkeep, safety compliance, and incident reporting.
  • Coordinated with HR and administrative teams to address facility-related employee issues.
  • Conducted performance reviews of facility staff, providing coaching and managing attrition.
  • Ensured compliance with internal and external audits concerning facility management.

SME / Quality Analyst / Process Lead

Quatro Mortgage Solutions Pvt Ltd / Wipro Limited
03.2016 - 12.2018
  • Monitored and analyzed facility operations performance, recommending improvements in service delivery and resource allocation.
  • Managed compliance with information security and safety regulations within the facility context.
  • Delivered training and mentorship programs for facility-related processes and safety practices.

Senior Process Associate

TATA Consultancy Services
10.2007 - 08.2012
  • Operations Delivery: Successfully excelled in roles as a Trainer, Quality Analyst, and Team Manager backup, ensuring error-free and timely service delivery and quality assurance.
  • Managed a Foreclosure portfolio and ensured attorney firms took properties to sale within stipulated time frames.
  • Reporting & Forecasting: Prepared daily and ad-hoc client-driven MIS reports, including Daily Productivity MIS and Defect/Complaint Tracker.
  • Forecasted operation-oriented aspects like order volumes, seating, and staffing to proactively handle increases.

Education

Diploma - Electronics and Communication Engineering

01.2003

Skills

  • Facility Operations Management
  • Vendor Coordination & Procurement
  • Inventory & Asset Management
  • Safety, Health, Fire & First Aid Compliance
  • Workflow Optimization & Process Improvement
  • Cross-Functional Team Leadership
  • Budgeting & Financial Oversight
  • Reporting & MIS Expertise (MS Excel, Word, PowerPoint)
  • Tenant conflict resolution
  • Property tours and inspections
  • Tenant issue resolution
  • Vacant unit monitoring

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 20 staff members.
  • Resolved product issue through consumer testing.

Certification

Health and safety, Fire safety, and First Aid Certified

Additional Information

Own Freelance visa valid until 2027

Training

  • Quality – Six Sigma - LEAN Training
  • CHRD – Emerging Leadership Program

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Urdu
Advanced (C1)

Timeline

Assistant Property Manager – Facility Operations

London Hostels Association
10.2022 - 06.2025

Group Leader (Assistant Manager)

Wipro Limited
03.2019 - 03.2022

SME / Quality Analyst / Process Lead

Quatro Mortgage Solutions Pvt Ltd / Wipro Limited
03.2016 - 12.2018

Senior Process Associate

TATA Consultancy Services
10.2007 - 08.2012

Diploma - Electronics and Communication Engineering

RIZWANULLAH RAHAMATHULLAH