Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Röberre Dujardin

Röberre Dujardin

Dubai

Summary

Dynamic professional with 8+ years in the hospitality industry

- Four Seasons, One&Only -


Delivering world-class customer service to high-profile guests in fast-paced luxury environments. Fluent in English and Afrikaans, skilled in multicultural team collaboration and crisis resolution. Eager to elevate the Emirates experience through empathetic, safety-focused service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Four Seasons Hotel DIFC
12.2024 - 06.2025
  • Maintained flawless attention to detail in table settings, order precision, and service flow, consistently meeting 5-star and Forbes standards.
  • Increased average check value through discreet upselling of premium menu items, wine pairings, and specialty experiences.
  • Engaged with a diverse, international clientele by adapting communication style and respecting cultural expectations.
  • Partnered with culinary and bar teams to coordinate seamless multi-course dining experiences for VIPs and large groups.
  • Provided discreet, professional service to high-profile guests, safeguarding confidentiality and enhancing brand reputation.

Server

One&Only, One Za'abeel (Pre-opening)
10.2023 - 11.2024
  • Assisted in setting up F&B outlets from the ground up, including layout preparation, table settings, and service flow design.
  • Contributed to drafting and implementing service standards to align with brand expectations for luxury dining.
  • Supported menu tastings and staff training to ensure product knowledge and service consistency before launch.
  • Collaborated with chefs, managers, and colleagues across departments to streamline pre-opening operations.
  • Adapted quickly to a fast-paced, evolving environment, developing strong problem-solving and teamwork skills.
  • Delivered exceptional customer service in high-pressure environment, ensuring guest satisfaction.

Head Server

The Hussar Grill
11.2019 - 10.2023
  • Supervised dining room operations, ensuring high-quality guest experiences and adherence to service standards.
  • Trained and mentored new servers, fostering a collaborative team environment and enhancing service efficiency.
  • Led team meetings to discuss performance goals, share feedback, and identify areas for improvement in service delivery.

Server

Bossa
03.2018 - 11.2019
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Polished glasses and cutlery to pristine standards.

Education

Laborie High-School
South-Africa, Western-Cape

Skills

  • Problem Solver
  • Guest Experience Expert
  • Safety Focused
  • Team Player
  • Adaptable
  • Service Excellence
  • Conflict Resolver
  • Time Manager
  • Multicultural Aware
  • Sales Driven

Certification


  • Certified Server, Four Seasons-Bright Start Hotel DIFC L.T.D.

Languages

English
Fluent
Afrikaans
Native

References

Ahmed Tarek

Assistant Outlet Manager

Phone: +971 50 105 4217

Email: 


Alec Drazen Ramos

Assistant Outlet Manager 

Phone: +971 58 538 2151

Email: alec.ramos@oneandonlyonezaabeel.com






Timeline

Server

Four Seasons Hotel DIFC
12.2024 - 06.2025

Server

One&Only, One Za'abeel (Pre-opening)
10.2023 - 11.2024

Head Server

The Hussar Grill
11.2019 - 10.2023

Server

Bossa
03.2018 - 11.2019

Laborie High-School

Similar Profiles

CREATE PROFILE
Röberre Dujardin