Robert Merry

Manage DHA Sheryan Pharmacy registration process & DED Trade License applications.

Locate & secure Hub facility to establish Courier Pharmacy services.

Design facility operating layout & project manage execution through to Go Live.
Create project schedule & project manage facility fit out period.

Create SOW, BRD & manage ERP /Mobile application integration.

Ensure compliance with all DHA policies & regulations.

Lead & support process optimization & new automated technology implementation.
Develop forecasts, financial objectives, business & disaster recovery plans.

Create & manage the One Page Plan for the business 5 yr strategy.

Oversaw operational support services of PicPax and responsible for ensuring that the business meets its obligations to deliver on time to both contract SLA’s and End user commitments. Design, create operational facility layouts and Project manage fit out schedule as well as IT dispensing software integration.
Achievements

Responsible for the opening of the 1st Retail Pharmacy in Al Ghurair Centre

Project Managed the creation of PicPax Pharmacy Mobile Application

Project Managed the integration with D365 MOS Dynamics

Promoted to Head of Operations & Logistics

Startup and Launch of Transguards Last mile Internal, B2B and B2C delivery and collection strategy within the domestic market.

Achievements
Increased courier productivity by 32% whilst reducing Operating costs.
Improved Delivery & Collection On time performance by 30%.
Secured over GBP 3M worth of contract revenue in first year.

Spearheaded the creation and development of regional corporate transport service contracts and
devised road network strategic plans for the region with a focus on reducing bottlenecks resulting in lead time improvements for clients.
Achievements
Reduced Network sector trip rates by 14% through implementation of RFQ project.
Maximised fleet availability from 58% to 96%.
Exceeded annual road volume targets of 40m kgs.
Increased on time departure performance from 53% to 92% for clients UAE origin consignments.
Reduced road delivery lead times by 2 days across the GCC.

Controlled numerous complex projects, involving the implementation of project schedules and preparation of detailed project scope to develop strong relationships with clients and meet specific success criteria.
Achievements
Relocated the Science & Engineering faculty equipment with a value of +$250M on time, within the SLA and under budget.
Successfully relocated all scientific temperature-controlled experiments within the time frames with no impact to experiment results.
Limited total equipment damage costs to under $2500.