ROBERT MUGERWA BOGERE
Overview
5
5
years of professional experience
Work History
SECURITY OFFICER
SECURITAS UAE
08.2021 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Receptionist
PROPEL BUILDING MAINTENANCE
08.2019 - 07.2021
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Reduced incoming call response time by implementing an effective call routing system.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
Education
SIRA Certificate - Security And Loss Prevention Services
AMMAN TRAINING ACADEMY
07.2021
Diploma Certificate - Human Resources Management
MENGO SENIOR SCHOOL
Kampala, Uganda09.2011
Skills
- Metal detector operation
- CCTV Monitoring
- Crime Prevention
- Emergency Response
- Document Management
- Stationary surveillance
- CCTV Surveillance
- Access Control
- Personnel screening
- Visitor tracking
- Staff Management
- Threat Management
- Emergency Management
- Conflict de-escalation
- Incident Reporting
- Superior customer service
- Report Writing
- Invoice Verification
- Security Guard License
- Fluent in Language
- Physical Fitness
- General security
- Patrol operations
- Security Equipment Operation
- Physical Stamina
- Reliability
Timeline
SECURITY OFFICER
SECURITAS UAE
08.2021 - Current
Receptionist
PROPEL BUILDING MAINTENANCE
08.2019 - 07.2021
SIRA Certificate - Security And Loss Prevention Services
AMMAN TRAINING ACADEMY
Diploma Certificate - Human Resources Management
MENGO SENIOR SCHOOL
Similar Profiles
MICHELLE ARIQUEZMICHELLE ARIQUEZ
Accounts Payable Accountant at Securitas UAE LLCAccounts Payable Accountant at Securitas UAE LLC
Koamivi Edem ATCHAKoamivi Edem ATCHA
Security Guard at SECURITAS UAE L.L.CSecurity Guard at SECURITAS UAE L.L.C
adel elnaggaradel elnaggar
consultant -A- psychiatrist, EHS UAE at EHS UAE - ministry of Health UAEconsultant -A- psychiatrist, EHS UAE at EHS UAE - ministry of Health UAE
LARRY PORTERLARRY PORTER
Associate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBIAssociate Chief Security Officer/Information Systems Security Officer at Federal Bureau of Investigation, FBI
Julius TaylorJulius Taylor
Armed Security Officer/Unarmed Security Officer at Allstar SecurityArmed Security Officer/Unarmed Security Officer at Allstar Security