ROBERT MUSOBOZI
Abu Dhabi,AZ
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista
Chapter Cafe
01.2023 - Current
- Prepared high-quality coffee beverages using manual and automatic brewing methods, including espresso, pour-over, and siphon.
- Trained and mentored junior baristas in customer service, coffee knowledge, and brewing techniques.
- Maintained cleanliness and organization of the bar area in line with hygiene and safety standards.
- Assisted in developing seasonal drink menus and educating customers on coffee origins, flavor profiles, and brewing options.
- Managed inventory of coffee beans, milk, and supplies, ensuring consistent availability and minimal waste.
- Delivered excellent customer service, building strong relationships with regular customers and promoting brand loyalty.
- Ensured consistent quality of beverages by adhering to established recipes and presentation standards.
Barista
Joud Coffee
01.2021 - 01.2023
- Prepared and served a variety of specialty coffee beverages with a focus on consistency, speed, and quality.
- Operated espresso machines and brewing equipment while maintaining cleanliness and efficiency.
- Provided friendly and knowledgeable customer service, educating guests on coffee menu options and brewing styles.
- Maintained stock levels of coffee beans, dairy, and other supplies, ensuring smooth daily operations.
- Supported opening and closing procedures, including cash handling and equipment maintenance.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
Education
Certificate - Essential Food And Safety
Abu Dhabi Agriculture And Food Safety Authority
Bachelor Degree - Food Management
Basic Food Safety Training - Dubai
Barista Foundation - undefined
Archers Coffee Roasters
Skills
- Espresso Calibration & Manual Brewing
- Customer Service & Upselling
- Staff Training & Team Leadership
- Coffee Cupping & Sensory Evaluation
- Inventory & Stock Control
- Equipment Maintenance & Cleaning
- POS Operation & Cash Handling
- Hygiene and safety compliance
LANGUAGES
English
Timeline
Barista
Chapter Cafe
01.2023 - Current
Barista
Joud Coffee
01.2021 - 01.2023
Bachelor Degree - Food Management
Basic Food Safety Training - Dubai
Barista Foundation - undefined
Archers Coffee Roasters
Certificate - Essential Food And Safety
Abu Dhabi Agriculture And Food Safety Authority