Roberto Muhia
Dubai,UAE
Summary
Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Bartender/ Barista
The HUB Savoan Harvest
Karen , Kenya.
12.2022 - 09.2023
- Skillfully prepared and served a wide range of alcoholic and non-alcoholic beverages, demonstrating excellent knowledge of drink recipes, mixology, and presentation.
- Maintained a clean and organized bar and coffee station, ensuring all equipment was in optimal working condition.
- Engaged with customers in a friendly and professional manner, taking drink orders and providing recommendations.
- Demonstrated exceptional multitasking abilities during busy shifts, ensuring timely service and customer satisfaction.
- Created visually appealing coffee art and garnishes, enhancing the overall presentation of beverages.
- Handled cash and credit transactions accurately and efficiently, adhering to cash-handling procedures.
- Participated in regular inventory checks, restocking supplies, and placing orders as needed to ensure sufficient stock levels.
- Complied with all health and safety regulations and liquor laws, promoting a safe and responsible drinking environment.
- Collaborated with the kitchen staff to coordinate food and drink orders for a seamless dining experience.
- Received positive feedback from customers and maintained a high level of customer satisfaction.
Procurement officer. Internship
CREST FINE BAKERY.
Nairobi, Kenya
03.2021 - 06.2021
- Developed professional expertise through training and mentorship to boost service delivery.
- Ran due diligence checks on potential suppliers and flagged issues detected for action.
- Reviewed proposals and submitted reports to procurement heads for selection.
Education
Diploma - Bartending, Barista and Mixology
Nairobi Bar School
Nairobi Kenya 01.2023 - 05.2023
Diploma - Procurement and Supply Chain Management
Kimbu Institute Of Science and Technology
Nairobi, Kenya 02.2019 - 11.2022
High School Diploma - High School
Muhoho High School
Kiambu, Kenya 02.2015 - 11.2019
Skills
- Mixology and cocktail preparation
- Espresso and coffee brewing
- Customer service and communication
- Knowledge of drink recipes
- Cleanliness and organization
- Cash handling and POS systems
- Inventory management
- Teamwork and collaboration
- Alcohol and safety regulations compliance
Languages
English
Fluent
Accomplishments
International Award in Barista Skills and Coffee Roasting.
International Award in Mixology, Bartending Flair.
Timeline
Diploma - Bartending, Barista and Mixology
Nairobi Bar School
01.2023 - 05.2023
Bartender/ Barista
The HUB Savoan Harvest
12.2022 - 09.2023
Procurement officer. Internship
CREST FINE BAKERY.
03.2021 - 06.2021
Diploma - Procurement and Supply Chain Management
Kimbu Institute Of Science and Technology
02.2019 - 11.2022
High School Diploma - High School
Muhoho High School
02.2015 - 11.2019
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