Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Certification
Languages
Work Availability
Timeline
Generic
ROBIND RAM KURMI

ROBIND RAM KURMI

Basantpur

Summary

Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Bilingual and personable with "can-do" attitude. Established background as room attendant for five-star resort. Friendly Room Attendant offering [Number] years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Resourceful individual with more than [Number] years of providing efficient housekeeping services to hotel guests. Detail-oriented with complete knowledge of cleaning equipment. Considered valued member of housekeeping team. Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Room Attendant

ME
10.2023 - Current
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Polished fixtures to achieve professional shine and appearance.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.

Room Attendant

ME
03.2022 - 09.2023
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Performed laundry duties for improved efficiency and faster room turnover times.
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
  • Maximized customer satisfaction scores through proactive problem-solving measures regarding maintenance issues or general room concerns before being reported by guests themselves.
  • Transported and stored guest luggage to provide safekeeping of personal belongings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Education

High School Diploma -

Akshar Collage of Technology
BUTWAL,NEPAL
10.2023

High School Diploma -

Shree Khudabagar Secondary School
Rupandehi,NEPAL
01.2022

Skills

  • Guest Relations
  • Maintenance Reports
  • Lost and Found Procedures
  • Inventory and Supply
  • Trash Waste and Removal
  • Energy Conservation
  • Work Prioritization
  • Safety Procedures
  • Teamwork
  • Time management
  • Bed making proficiency
  • Supply Replenishment
  • Guest Request Response
  • Vacuuming
  • Floor Cleaning, Polishing, and Waxing etc
  • Guest Room Confidentiality
  • Front Desk Communications
  • Room Preparation
  • Equipment Disinfection

Affiliations

  • To the hotel manager and human resources department HK

Additional Information

Completed basic course iun computer

Certification

Diploma in hotel management certificated

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)
Nepali
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Room Attendant

ME
10.2023 - Current

Room Attendant

ME
03.2022 - 09.2023

High School Diploma -

Akshar Collage of Technology

High School Diploma -

Shree Khudabagar Secondary School
ROBIND RAM KURMI