Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rochelle Dsouza

Certified Brokerage Operations Manager
Dubai

Summary

A competent professional with more than 15 years of experience in Banking operations and financial brokerage. To work in a competitive and challenging environment and contribute to the best of my ability in the development and growth of the company. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

AVP of Operations

Mashreq Securities
Dubai
07.2009 - 07.2021
  • Responsible for a 5 member team for all brokerage and banking activities includes onboarding a customer for trading, account opening , trade settlement, reconciliation and MIS reporting to the senior management for all equity trades in UAE and across all GCC markets.
  • Developed and implemented strategies to improve employee work quality and efficiency,which inturn improved customer satisfaction.
  • Reviewing and submission of UAE regulatory (SCA and central Bank) and Dubai financial market, Nasdaq and Abu Dhabi financial market reporting.
  • Improved operations by analyzing processes and working closely with different teams (Customer onboarding, Compliance, brokers and Accounting unit) to ensure smooth functioning across all processes.
  • Responsible for all regulatory audits (SCA and Central bank) are completed with non critical observations.
  • Boosted the brokerage trading efficiency through strategic upgrades of Order management systems (Tradenet and Mfund) and the core banking system (Flexcube).
  • Have been the first point of contact in all the trade and postion related market system upgrades(AS400) and regular testing conducted quarterly
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of improvement by maintaining KPI .


Officer

Mashreq Bank
Dubai
07.2007 - 03.2009


•Responsible for best execution and settlement of equity trades for EMEA and fixed income trades globally

•Computation of NAV for discretionary clients•Performance analysis of the fund with peers and the relative index•Computation of NAV and due diligence with the Fund Administrator for fixed income and equity mutual funds

•Cash management services for discretionary clients •Ensuring compliance to agreements for discretionary clients

•Involved in all operational aspects of setting up new funds including set up of brokerage accounts in various markets, liaising with custodians/ fund administrators

•Preparing the Quarterly fact sheets of Funds performance sent to the investors.

•Ensuring all corporate actions are correctly accounted for in the funds

•Pricing of options & Bonds in the various portfolios using Bloomberg

•Analyzing the financial statements of the Mutual Funds

· Have been successful in migrating to the new asset management system MFUND.

Officer

JP Morgan Chase (IBOP)
Mumbai
10.2004 - 12.2006
  • Involved in setting up of Trading Portfolios, Maintenance of the population of Trading Books for the Credit Flow Business which involves understanding Trader requirements towards various system involving PnL, Risk, Settlement, Client Valuation and Curve Marking.
  • Act as central point of escalation for all issues and queries raised by the Credit Markets Business Data Management and manage these through resolution with the Front Office, Legal and External Clients. Creation of Reference Entities & Reference Obligation for the Credit Market Traders.
  • Handling the Assets Backed Securities business movements of Confirmation through DTCC or Fax.
  • Planning & prioritizing of work for the desk to ensure smooth BAU.
  • Ensuring the deliverables is done within SLA’s and according to the SOP’s.
  • Preparing MIS for the functions handled and reporting to the higher management.
  • Successfully migrated Assets Backed Securities business from donor location of United Kingdom by playing the lead role and imparted training upon return to team.
  • Successfully completed a Project on Credit Event Restructuring being the Project Lead which involved handling of 12 team members for duration of three (3) months. This being a part of first Non-BAU process to JP Morgan GSC India. I have received a Sport Award for my remarkable performance.
  • Standardization of two major processes across the two locations (North America & London).
  • Successfully trained the new joiners for Credit Academy Course

Education

Bachelors of Commerce - Finance

ST Andrews College of Science, Commerce And Arts
05.1999 - 07.2004

CISI - Cleared All 4 Levels - Trade And Operations

Chartered Institute For Securities And Investment
Dubai, UAE
04.2001 -

Cleared Level 1 -

IATA-UFTA
04.2001 -

Skills

    Teamwork and Collaboration

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Interests

Reading

Listening to music

Timeline

AVP of Operations

Mashreq Securities
07.2009 - 07.2021

Officer

Mashreq Bank
07.2007 - 03.2009

Officer

JP Morgan Chase (IBOP)
10.2004 - 12.2006

CISI - Cleared All 4 Levels - Trade And Operations

Chartered Institute For Securities And Investment
04.2001 -

Cleared Level 1 -

IATA-UFTA
04.2001 -

Bachelors of Commerce - Finance

ST Andrews College of Science, Commerce And Arts
05.1999 - 07.2004
Rochelle DsouzaCertified Brokerage Operations Manager