RODNEY JOHN ABRAHAM
Dubai,UAE
Summary
Dedicated Propulsion service engineer with a solid track record in technical support and customer service. Proficient in diagnosing mechanical issues and executing preventive maintenance strategies. Effective communicator and team player focused on improving operational performance and customer satisfaction. Driven to provide dependable service and creative solutions.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
Service engineer
Wartsila Dubai LLC
Dubai
2021.01 - Current
- Ensured compliance with safety regulations during all servicing tasks for secure work environment.
- Offered prompt on-site service response to emergency breakdowns ensuring minimal disruption.
- Maintained excellent customer relations, provided expert technical advice on machine management.
- Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
- Streamlined workflow by developing effective service schedules.
- Coordinated seamless handover processes between shifts improving continuity of care.
- Prepared detailed reports after each visit documenting services rendered or repairs carried out.
- Constructed mechanical components in line with specifications.
Senior Specialist Mechanic.
Albwardy Damen Shipyard
Dubai
2014.05 - 2020.12
- Maintained high standards of workmanship with attention to detail during repairs of all kind of propulsion Equipment's.
- Diagnosed malfunctions, resolved underlying problems quickly and efficiently.
- Carried out scheduled and routine maintenance on all kind of vessels.
- Boosted project efficiency for successful completion within deadlines.
Education
High School - 12 th Grade
Don Bosco HSS
IndiaBachelor of Engineering - Mechanical
Sreedevi Institute of Engineering
India 2007.09 - 2009.10
Diploma - Marine Fitter
New PORT Marine Engineering
India 2012.10 - 2013.03
Associate's degree - Diploma in Mechanical Engineering
Indian Institute of Engineers
India 2019.07 - 2021.06
Skills
- Diagnostic proficiency
- Field survey competence
- Technical testing expertise
- Working with special tools
- Engineering drawings familiarity
- Remote support capabilities
- On-Site professionalism
- Time management expertise
- Field service reporting
- Mechanical maintenance
- Safety procedure compliance
Languages
English
Fluent
Hindi
Upper intermediate
Malayalam
Native
Certification
Certified for Overhauling Kawasaki KT-B Side Thruster.
Timeline
Service engineer
Wartsila Dubai LLC
2021.01 - Current
Associate's degree - Diploma in Mechanical Engineering
Indian Institute of Engineers
2019.07 - 2021.06
Senior Specialist Mechanic.
Albwardy Damen Shipyard
2014.05 - 2020.12
Diploma - Marine Fitter
New PORT Marine Engineering
2012.10 - 2013.03
Bachelor of Engineering - Mechanical
Sreedevi Institute of Engineering
2007.09 - 2009.10
High School - 12 th Grade
Don Bosco HSS