ROGER VALDEZ
Summary
Having several decades of experience in Safety & Security while employed with various companies, having several volunteered missions as an Army Reservist of the Armed Forces of the Philippines, I stand proud for fulfilling my sworn duty to serve and protect and afford excellent customer service in either, a welcoming pristine environment or, in the most inconvenient/critical place that is not for everybody. My experience in private companies covers safety & security for shopping malls, energy & gas, semiconductor, petrochemicals, industrial plants, construction sites, 5-star hotels, golf & country clubs and Phil/US/UK/NATO Military Bases among others. Mobilized for multiple missions as a Reservist, volunteered to render relief/medical/dental missions, calamity search/rescue/evacuation/offensive operations, Covert-type Missions, CIVAC - community service, peacekeeping, VIP escorting, security cover, vigil and ROTC tactical Instructor. Such significant contributions never gone unnoticed with commendations and rewards I received from my Superiors as I served with pride to strike anywhere, out of my comfort zones under the austere/arduous working conditions in a harsh/harmful/hostile working environment. Inspired by trainings made me to adjust and adapt well to any kind of challenging situation. Leading by example thru military leadership traits/principles, the mil values, mil courtesy and discipline engenders respect and earned the trust and confidence of my subordinates. Underwent Philippine schooling in Basic and Advance Military Sciences, Army Summer-Camp (P2Lt) Training, Incident Investigation, Root Cause Analysis, Occupational Safety and Health (OHS), Firearms Safety, Fire Fighting, Customer Focus Education, VIP Protection, Self-Defense/Hand-to-Hand Combat Course, CCTV Control Operation, Heavy Equipment Operator course and First Aid/Basic Life Support, to name a few. Completed a 4-year Military Science Course, I also obtained an unfinished college education in Political Science, the last 2 years of which as a working student in the 5-star Hyatt Terraces Baguio until it totally collapsed by a 7.8 magnitude killer earthquake. No matter the challenges are, by the grace of “God Almighty”, I safely survive to see an opportunity in every difficultly encountered, choosing to do the things that others won't so that I can continue to do the things they can't, leaving a footprint of kindness wherever I go and collaborate with ever-willing “friendlies” to grab any opportunity of doing the kind of work that helps make our world a better place.
Overview
36
36
years of professional experience
Work History
Audit & Asset Protection Supervisor
Alshaya Group
08.2015 - 02.2024
- Provides assistance in reducing loss, minimizing risks and following the Loss Prevention best practices, SOPs, processes and policies as set for the department
- Drafts the results report and ensures submission of results/status of Risk Assessment, Health & Safety, Audit, till spot checks, cash safe counts and General Store visits
- Executes all Investigations by gathering evidences, collecting necessary paper works, interviewing witnesses and suspects, completing case management process and submitting final report containing background, investigation summary, conclusion and recommendations
- Manages external security guard provider to ensure high standards of conduct, appearance and performance as well as improved internal/external recoveries on arrests and deterrence
- Conducts in-store briefings to remind and/or raise awareness on fraud, internal/external theft and preventative tools, organizes follow up visits to review action plans generated from original visit and reports high risk results for immediate action
- Ensures all incidents referred to Escalation of Incidents process are reported in timely manner to maintain and update incident report data base and responds to any event/incident that may need Loss prevention support/attendance
- Coordinates with the Store Operations team to implement and action the store specific SLAP (Stock Loss Action Plan)
- Coordination with local authorities (Police/CID/Mall Security) with reference to apprehensions and prosecution of shoplifters arrested.
Security Officer/CCTV Operator
Four Seasons Resort Dubai at Jumeirah Beach
11.2014 - 07.2015
- Take charge of my AOR, monitor, operate and maintenance of the security systems, including CCTV cameras, access control systems, fire equipment and alarm systems
- Coordinate a smooth daily operation as per the department standard and Managers direction
- Respond to alarms and alerts, investigating any potential security threats and/or breaches, quickly identified safety/security hazards and taking appropriate action
- Maintain accurate records of security incidents, including any interventions or responses and report all identified violations of the hotel Policies and Procedures, suspicious activities and criminal acts for immediate course of action
- Participate in the investigation processes by providing documented details of incident and CCTV captures for timely conclusion
- Ensures appropriate follow-up with guests, visitors, employees, reports and documenting contacts
- Responsible for the security of the Hotel's assets including but not limited to guests, colleagues, contractors and visitors
- Attend to all guest inquiries/requests immediately, with respect and to a high standard of customer service
- Be alert for any unattended/unusual packages, guests or vehicles, taking appropriate action if located
- Be thoroughly familiar of the property layout, design, entry/exit points, assembly areas and emergency routes
- Ensure the CCTV/Fire Control Room are never left unattended
- To strictly adhere to the hotel's policy on confidentiality, ethics and its proprietary rights.
Warehouse Retrograde/Forklift Operator
ProCon Subcon by ManTech International
10.2013 - 11.2014
- Authorized and trained to operate JP8-fueled Heavy/Light equipment, Forklifts (Komatsu, Bobcat, Manitou, JCB) and haul trucks among the NATO Bases
- Under austere, arduous, abnormal, harsh, harmful and hostile working environment, safely perform loading/unloading of all the inbound/outbound palletized, crated, packed materials from Military Aircrafts, commercial couriers/carrier, convoy trucks and ISO 20/40ft containers with the use of forklifts assisted by trained ground guide
- Receive, inspect, identify, unpack, account and reconcile incoming/outgoing stocks based on PO specifications
- Allocate stocks to the labeled indoor warehouse shelves and drove bulky parts to the outdoor stockyards
- Alternate ground guide for the safe maneuvering of HE operators in awkward spots for safe and stable stacking into the layered stockpiles
- Storing, tagging, labeling, listing/inventory of stocks to update records in Log Mastre and maintain files as per stocks transfers, PO, shipping/receiving documents for submission to Manager at EOD
- Dispatch requested parts to the designated mechanics for the parts replacement
- Repair and maintenance of equipment, machines, RVC's, MRAP's, Buffalo and Humvees at the shops
- Usage of buggies, chains, pulleys for the transfer/lifting of materials from one package to another crates, tri-walls, assembled wooden pallets and/or Air Force pallets as required
- Secure the stocks with straps, side/top nets for protection and efficient packing of bulky and/or sensitive parts for ship out
- Retrograde on excess material parts by cleaning, pressure washing, drying, sanitizing, repacking, rewrapping and stocking for shipping through air/seaworthy containers
- Drive truckloads of faulty, defective, obsolete, junk, metal scraps for disposals to DRMO/Burn Pits
- Deliver backloads for the turn-over of parts of stocks distribution to SSA
- Drive backloads to flightline for scheduled air freight
- Strictly maintain good housekeeping at the workplace in compliance and adherence to the standard safety guidelines and practices imposed by the company
- Periodic preventive maintenance and routine checks of all working equipment, machines and vehicles based on the acronym BLOWBAGETS (Battery, Lights, Oil, Water, Brake, Air, Gas, Engine, Tools and Self).
Admin/Badging Officer/Escort
Unity LSS Subcon by ManTech International
01.2011 - 10.2013
- Maintaining the record of workers headcount by encoding and updating their daily time record; badge number, color & expiry; passport number, date of issue & expiry; company ID date of issue & expiry; LOA date of issue and expiry; Airside Driving Permit, date of issue and expiry
- Prepare and maintain a tracking log using Excel Spreadsheet for badges record and responsible for workers' Badge applications at the ATFP Badge Office for their appointment screening and issuance of temporary Day Pass or Blue/Green Badge
- Prepare LOJ's of PED (Personal Electronic Device) Exception Request for approval from the ATFP, Camp Commandant's Office and PMO, intended for screened individual to possess gadgets, essential for constant communication coordination
- Assist personnel working in A/DACG and those officially frequenting the Flight Line for the processing/renewal of their expired Airside Driving Permits (ADP)
- Transact with US Air Force Manifest Desk at the PAX Terminal for the flight schedules of outbound/inbound personnel going to or coming from other Camps, FOB's or R&R's
- Escort our TCN and LN workers, routinely delivers materials/equipment inside the camp and ANA Camp for life support missions.
Security Specialist
PPI Subcon by Fluor International and later by DynCorp International
07.2009 - 01.2011
- Responsible for the consistent implementation of the camp's policy, rules and regulations
- Ensuring the delivery of protective services: Base/physical security; 24-hour emergency response; access/exit control; background/incident investigation and follow ups; incident coordination; security liaison; and information services
- Oversee operational functions, disciplinary procedure, administrative processes and the implementation of merit/demerit system
- Cite commendation and due recognition to those who unselfishly displayed exemplary and excellent performance
- Ensure the safety and security of everybody against malicious criminal acts, harassments, intrigues, reputations, threats, harms and sufferings
- Likewise, the protection of properties and tangible assets against pilferage, losses, intrusions, encroachment, damage/destruction and sabotage, etc
- Maintain harmonious relationships with Friendly Forces and Local Officials/residents in the surrounding communities
- Forge lateral coordination, elicit vital information and to ably obtain sympathy/assistance when the need arises
- Safekeeping, storage, maintenance and appropriate use of supplied equipment, facilities, motor vehicles and materials assigned, issued or placed under my custody
- Provide security cover to assigned expatriates, executives, VIP's etc
- To afford convenience and render tight security measures by all applicable mean as a close-in bodyguard, secretary (while on off-base), associate, family's security awareness, residence/office security surveys, interpreter (local/ native dialects), part of the advance party (for threat assessment), back-up escort or alternate driver if needed
- Brief/lectures on TI&E (Troop Information & Education) and guide security's operation as to their performance, shifting, pass-on and equipment turnover.
Security Operations/Officer/House Detective
Cats Security Group / Protectors
07.1988 - 06.2009
- Responsible for the consistent implementation of the camp's policy, rules and regulations
- Ensuring the delivery of protective services: Base/physical security; 24-hour emergency response; access/exit control; background/incident investigation and follow ups; incident coordination; security liaison; and information services
- Oversee operational functions, disciplinary procedure, administrative processes and the implementation of merit/demerit system
- Cite commendation and due recognition to those who unselfishly displayed exemplary and excellent performance
- Ensure the safety and security of everybody against malicious criminal acts, harassments, intrigues, reputations, threats, harms and sufferings
- Likewise, the protection of properties and tangible assets against pilferage, losses, intrusions, encroachment, damage/destruction and sabotage, etc
- Maintain harmonious relationships with Friendly Forces and Local Officials/residents in the surrounding communities
- Forge lateral coordination, elicit vital information and to ably obtain sympathy/assistance when the need arises
- Safekeeping, storage, maintenance and appropriate use of supplied equipment, facilities, motor vehicles and materials assigned, issued or placed under my custody
- Provide security cover to assigned expatriates, executives, VIP's etc
- To afford convenience and render tight security measures by all applicable mean as a close-in bodyguard, secretary (while on off-base), associate, family's security awareness, residence/office security surveys, interpreter (local/ native dialects), part of the advance party (for threat assessment), back-up escort or alternate driver if needed
- Brief/lectures on TI&E (Troop Information & Education) and guide security's operation as to their performance, shifting, pass-on and equipment turnover.
Education
Skills
- Incident & Investigation Reporting
- Emergency Response Planning
- Security Systems Management
- Physical Security
- Safety Auditing/Inspection and Firefighting
- Marksman (M16 Assault Rifle, 12ga Shotgun, Cal38 Revolver, Cal45 & 9mm Pistols)
- Executive Protection Specialist and Escorting
- Forklift Operator (JCB, Bobcat, Manitou, Komatsu and CAT)
- Driving 2w to 10w vehicles & Fire Truck (Manual/Automatic, Right/Left Hand Drive)
- Basic skills in Wonhwa-Do (Korean Martial Arts) / Hand-to-Hand Combat (Military Science)
Training
- Occupational Safety & Health (OHS)
- Incident Investigation - Root Cause Analysis
- Basic Self Defense Course (Point Break Sports)
- Basic First Aid & Basic Life Support Training
- Defensive & Evasive Driving Technique (For VIP Escort)
- Fire and Safety Orientation
- Annual Fire and Safety Training
- Forklift Operator’s training
- Training and Doctrine Command
- Airfield Driving Permit
- Executive/VIP Protection Training
- Gun Safety & Responsible Gun ownership Seminars
- Army Summer-Camp Training (Probationary 2LT)
Timeline
Audit & Asset Protection Supervisor
Alshaya Group
08.2015 - 02.2024
Security Officer/CCTV Operator
Four Seasons Resort Dubai at Jumeirah Beach
11.2014 - 07.2015
Warehouse Retrograde/Forklift Operator
ProCon Subcon by ManTech International
10.2013 - 11.2014
Admin/Badging Officer/Escort
Unity LSS Subcon by ManTech International
01.2011 - 10.2013
Security Specialist
PPI Subcon by Fluor International and later by DynCorp International
07.2009 - 01.2011
Security Operations/Officer/House Detective
Cats Security Group / Protectors
07.1988 - 06.2009