Hi, I’m
Roger Robin Williams
304a Twyford avenue, Portsmouth,,UK
Summary
Dedicated Security Officer with more than 10 customer service experience. Well-versed in providing personal, equipment, and property security in transportation facilities, warehouses, and distribution centers. Astute and skilled at identifying potential risks and using common sense in high-stress situations. Takes on challenging new roles harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results. A loyal employee with asolid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
10
years of professional experience
Work history
Delta Force GroupPortsmouth, UK
Security executive
12.2022 - Current
Job overview
- Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
- Warned offenders about rule infractions and violations, evicting violators from premises.
- De-escalated threatening behavior with firm and commanding presence.
- Patrolled facilities to prevent crime and unruly behaviour.
- Inspected fire escapes, extinguishers and emergency lighting systems.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
- Delivered emergency procedures and liaised with police, firefighters and medical staff.
- Covered evening and weekend shifts to meet company goals.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Chequers London, UK
Concierge
03.2020 - 10.2022
Job overview
- Arranged for transportation to and from the airport, train station and events for visitors upon request.
- Greeted guests and managed check-in and check-out procedures.
- Provided guests with keys and directions to room locations.
- Transported luggage to and from rooms to accommodate guests.
- Coordinated with housekeeping or maintenance department to address needs of clients.
- Applied local area knowledge to provide guests with information about dining options, sports events and live entertainment.
- Organised maintenance services for private and public building spaces.
- Recorded guest account activity to produce accurate bills upon departure.
- Planned schedules to support consistent service delivery and reception coverage.
- Reconciled floats and administered petty cash systems.
- Greeted and checked-in guests promptly and professionally.
AD2000 LimitedLondon, UK
Security Officer/Crowd controller
02.2018 - 01.2020
Job overview
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Warned offenders about rule infractions and violations, evicting violators from premises.
- Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
- Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
- Managed door security and supervision, checking customers met legal event requirements.
- Documented incidents and filed reports to prevent repeat issues.
- Handled incidents calmly and effectively, using excellent interpersonal skills to resolve situations.
Tower Eye Security London, UK
Security officer
01.2015 - 12.2017
Job overview
- Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
- De-escalated threatening behaviour with firm and commanding presence.
- Patrolled facilities to prevent crime and unruly behaviour.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
- Covered evening and weekend shifts to meet company goals.
- Checked bags and identification with keen eye for detail.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Oversaw control room and gatehouse systems.
- Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
GCSSLondon
University overview
- O Level qualification
Skills
- Conflict resolution techniques
- Emergency management
- File and records management
- Employee management
- Risk analysis training
- Crisis intervention training
- Background investigations
- Firearms expert
- Emergency response
- Safety and security
- Investigation documentation
Languages
English
Fluent
Hindi
Fluent
Punjabi
Fluent
Urdu
Fluent
Timeline
Security executive
Delta Force Group
12.2022 - Current
Concierge
Chequers
03.2020 - 10.2022
Security Officer/Crowd controller
AD2000 Limited
02.2018 - 01.2020
Security officer
Tower Eye Security
01.2015 - 12.2017
GCSS
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