Rohiedullah Hayatzada
Sharjah,UAE
Summary
Accomplished sales professional with extensive knowledge of automobiles and a strong drive for results. Demonstrates expertise in ethical selling practices, system operation, and understanding vehicle specifications. Proven ability to generate leads, negotiate effectively, and close deals while maintaining exceptional communication and tactful interaction with clients. Adept at profit margin calculation and financial understanding to maximise profitability. Career goal includes leveraging sector knowledge and advanced sales techniques to achieve sustained growth in the automotive industry.
Offering strong customer service skills and knack for building rapport with clients. Knowledgeable about sales techniques and eager to learn more about automotive industry. Ready to use and develop communication, negotiation, and customer relationship skills in [Desired Position] role.
Driven professional with natural talent for building relationships and persuading others, excelling in communication and negotiation. Demonstrates strong customer service skills, combined with understanding of sales techniques. Eager to make significant impact in [Desired Position] role.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
Work History
Car sales executive
Jassr Al Khalidya
Sharjah, UAE
01.2024 - Current
- Achieved high customer satisfaction by providing excellent service.
- Built strong relationships with customers for increased loyalty.
- Delivered detailed product knowledge to potential buyers.
- Identified suitable vehicles for customers' needs, enhancing their buying experience.
- Established trust with clients by demonstrating transparency in all transactions.
- Facilitated smooth vehicle handovers to ensure complete customer satisfaction.
- Managed inventory effectively, ensuring availability of popular models.
- Conducted thorough market research to stay competitive with pricing strategies.
- Increased showroom footfall through strategic advertising and promotional activities.
- Resolved customer complaints promptly, maintaining company's reputation.
- Presented tailored sales pitches to various customer demographics, resulting in effective communication.
- Utilised CRM systems effectively to manage client information and follow-ups.
- Prepared detailed quotations for customers with clarity on terms and conditions.
- Participated actively in sales meetings, contributing valuable ideas and feedback.
- Ensured accurate documentation of all sales activities, upholding company's compliance standards.
- Conducted quality control checks to ensure consistency and excellence in finished products.
- Maintained tools and workshop equipment, ensuring optimal performance and longevity.
- Refined raw metals into usable materials for crafting custom pieces, enhancing product quality.
- Polished completed works to a high shine, adding final touches before presenting to customers.
- Sourced ethically mined gemstones for use in diverse projects, promoting sustainable practices within the industry.
- Performed test drives safely whilst explaining vehicle features, providing comprehensive understanding to customers.
- Personalised customer service and tailored selling strategies to different customer types.
- Engaged customers using up-to-date knowledge on product accessories, prices and key features.
- Finalised sales administration accurately and promptly to meet company standards.
- Repaired damaged jewellery to restore its original beauty and value.
- Provided training sessions to junior members of staff, improving overall productivity levels.
Sales manager
Parwan jewellery
Dubai, UAE
01.2014 - Current
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Developed robust client relationships for improved business growth.
- Streamlined sales processes to enhance team productivity.
- Managed key accounts, resulting in consistent revenue generation.
- Coordinated promotional campaigns to boost brand visibility.
- Enhanced market penetration with effective territory management.
- Boosted gross margin percentages by initiating cost-saving measures.
- Improved bottom-line results with meticulous budget control.
- Conducted detailed market analysis to identify new opportunities.
- Sculpted a high-performing sales culture through regular motivation sessions and reward schemes.
- Led high-performance sales teams, ensuring achievement of targets.
Delivery driver
Max express courier
Dubai, UAE
08.2024 - 10.2024
- Improved client satisfaction by delivering packages promptly and accurately.
- Maintained vehicle cleanliness for a professional appearance.
- Reduced fuel costs with efficient route planning.
- Ensured safety by regular vehicle inspections and maintenance.
- Assisted in warehouse organisation to streamline packing process.
- Provided excellent customer service, enhancing company reputation.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Navigated various routes efficiently, leading to increased route coverage.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Coordinated delivery schedules for optimum time management.
- Carried out minor vehicle repairs, minimising downtime for maintenance services.
- Handled fragile items carefully, resulting in zero damage complaints.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Completed emergency deliveries successfully despite challenging conditions.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
Goldsmith
Parwan Jewellery
Dubai, UAE
12.2013 - 12.2023
- Developed bespoke designs by consulting with clients on their unique preferences.
- Repaired damaged jewellery to restore its original beauty and value.
- Engraved personalised messages onto pieces, increasing customer satisfaction.
- Conducted quality control checks to ensure consistency and excellence in finished products.
- Maintained tools and workshop equipment, ensuring optimal performance and longevity.
- Refined raw metals into usable materials for crafting custom pieces, enhancing product quality.
- Polished completed works to a high shine, adding final touches before presenting to customers.
- Provided training sessions to junior members of staff, improving overall productivity levels.
Education
High School Diploma - Business
Abdul Ghafoor Nadeem High School
Kabul Afghanistan 01.2001 - 05.2013
Skills
- Ethical selling practices
- System operation
- Understanding vehicle specifications
- Tactful communication
- Sector knowledge
- Knowledge of automobiles
- Drive for results
- Financial understanding
- Profit margin calculation
- Sales techniques
- Lead generation
- Exceptional communication
- Negotiation
- Basic car maintenance
- Closing deals
Languages
English
Fluent
farsi
Fluent
Urdu
Fluent
Timeline
Delivery driver
Max express courier
08.2024 - 10.2024
Car sales executive
Jassr Al Khalidya
01.2024 - Current
Sales manager
Parwan jewellery
01.2014 - Current
Goldsmith
Parwan Jewellery
12.2013 - 12.2023
High School Diploma - Business
Abdul Ghafoor Nadeem High School
01.2001 - 05.2013
Similar Profiles
Jalil AhmedJalil Ahmed
Safety officer at Al Zahour Al Arabia Al KhidmatSafety officer at Al Zahour Al Arabia Al Khidmat
ELMUSTAFA SALAH SULIMAN ELHAJELMUSTAFA SALAH SULIMAN ELHAJ
QA/QC Engineer at Al-Muhandis Nizar Al-Kurdi Al-Milli Engineering ConsultantsQA/QC Engineer at Al-Muhandis Nizar Al-Kurdi Al-Milli Engineering Consultants
Shahzad Ahmad RanaShahzad Ahmad Rana
Chief Engineer at The Ritz-Carlton Ras Al Khaimah Al Hamra Beach Ras Al KaimahChief Engineer at The Ritz-Carlton Ras Al Khaimah Al Hamra Beach Ras Al Kaimah