Rohit Masson
Business Development
Dubai
Summary
Dynamic business development leader with a proven track record at Applied Cloud Computing, driving 100% revenue growth in Year 1. Expert in strategic partnerships and client relationship management, leveraging critical thinking to negotiate high-value deals. Adept at cross-functional collaboration, fostering team success, and enhancing market presence through innovative strategies.
Overview
27
27
years of professional experience
4
4
Languages
Work History
Vice President Business Development
Applied Cloud Computing PVT. LTD
09.2021 - 05.2025
- Scaled workforce from 150 to 500 employees achieving 100% business growth in the first year and sustaining 40–60% YoY growth for three years through strategic infrastructure, team building, and profitability optimization.
- Refined cloud offerings (IaaS, PaaS, SaaS, managed services) to align with client needs, standardized delivery models, and improved margins by 70%.
- Advised 10% of profits into security, compliance, and FinOps tools, addressing critical client concerns.
- Forged strategic alliances with AWS, Azure, GCP, Snowflake, Tessell, Databricks, and Ingram, expanding enterprise cloud capabilities.
- Led major client acquisition and expansion across Media, BFSI, EduTech, and Healthcare sectors in India, UK, and US.
- Hosted C-level events and industry conferences showcasing next-gen cloud solutions (including generative AI), boosting client adoption and brand visibility.
- Negotiated high-value deals, generating ₹30–35M annually and achieving 50% higher revenue contributions than peers.
- Built and led a scalable Business Development team, setting KPIs, coaching talent, and enhancing efficiency through HubSpot CRM.
- Represented the company at global industry events, driving thought leadership and brand positioning.
- Delivered end-to-end Key Account Management, ensuring retention, long-term collaboration, and client trust.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Business Development & Operations Manager
Greenscape Reality LLP
06.2016 - 04.2021
- Directed end-to-end operations and project execution for a luxury villa development, managing the journey from concept design through to completion.
- Coordinated with architects, engineers, and vendors to ensure timely delivery, uncompromised quality, and alignment with the project’s premium design vision.
- Drove business development and sales, engaging with investors, CXOs, VIPs, and HNIs to secure the sale of seven out of thirty-one villas within the first three years, contributing ₹62.5M in revenue prior to project completion.
- Strengthened channel partnerships by overseeing onboarding, sales performance, and collaboration strategies, significantly boosting project visibility in the Indian and international (UAE, USA, and UK) market.
- Represented the brand at high-profile meetings and real estate events, elevating market presence, and attracting sustained investor interest.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Co-Founder
Wheel Vedas
04.2015 - 05.2016
- Company Overview: (Royal Enfield Service and Modification)
- Directed end-to-end operations of a premium motorcycle customization workshop, focusing on design innovation and customer satisfaction creating 3 Royal Enfield Bobbers.
- Led concept development, design execution, and delivery of custom Royal Enfield builds tailored to client specifications.
- Managed financial planning, budgeting, vendor procurement, and inventory to ensure cost efficiency and seamless operations.
- Conducted in-depth consultations with clients to understand requirements and deliver high-performance, aesthetic builds.
- Built brand visibility through strategic marketing, public relations, and curated promotional events.
- Fostered a niche community of motorcycle enthusiasts and strengthened brand positioning within the custom bike segment.
- (Royal Enfield Service and Modification)
Boutique Manager and a Watch Expert
Montblanc
02.2009 - 03.2015
- Company Overview: (Entrack International Trading Pvt. Ltd.)
- Led and coached a team of 4 sales executives, achieving 20–40% YoY revenue growth through KPI tracking and performance management.
- Trained boutique staff, new recruits, and sub-dealers, strengthening sales effectiveness, product knowledge, and service delivery.
- Generated 60–70% of annual revenue by developing high-value relationships with individual and corporate clients across Mumbai, Navi Mumbai, Pune, Goa, and Delhi.
- Managed key corporate accounts, driving client retention, upselling, and repeat business.
- Enhanced brand presence and customer experience by overseeing premium visual merchandising standards.
- Optimized inventory and stock management, ensuring product availability and minimizing shrinkage.
- Conducted market research and competitor analysis to identify trends and capture new business opportunities.
- Improved client conversions by analyzing sales performance and re-engaging underperforming accounts (“down traders”).
- (Entrack International Trading Pvt. Ltd.)
Sr. Sale Executive
CANALI
07.2008 - 01.2009
- Company Overview: (Sunrise Luxury)
- Drove boutique sales and consistently exceeded monthly sales targets.
- Delivered high-end client service, leading to strong repeat business and referrals.
- Built relationships with VIP and high-net-worth clientele, offering personalized shopping experiences.
- Maintained strong customer relationships and ensured a premium luxury service standard.
- Oversaw visual merchandising to align with brand aesthetics and seasonal campaigns.
- Handled stock and back-office coordination, ensuring accurate inventory and timely replenishments.
- Trained junior sales staff on brand knowledge, grooming, and client handling.
- (Sunrise Luxury)
Sr. collection agent
American Express
03.2006 - 11.2007
- Company Overview: (Trac Mail)
- Managed recovery of outstanding credit card dues, consistently surpassing collection targets.
- Handled sensitive accounts, including escalated cases and VIP customers.
- Trained and mentored new agents, improving team productivity and call quality.
- Monitored calls and provided quality feedback for customer service enhancement.
- Created detailed performance and collection reports for internal audits and client presentations.
- Coordinated daily briefs and updates on targets and collection strategies.
- Organized team-building and morale-boosting activities as the team’s “Fun SPOC.”
- (Trac Mail)
Guest service Officer
Taj Lands End
03.2004 - 02.2006
- Supervision & maintenance of rooms, common areas and lobby.
- Led training programs for new housekeeping staff to uphold Taj’s service quality.
- Handled guest queries and service recovery, maintaining high satisfaction scores.
- Maintaining guest relations on the floor.
- Scheduled duty rosters and shifts to maintain optimal coverage across floors.
- Maintained department logs, staff performance records, and guest feedback documentation.
- Coordinated with engineering and room service teams to resolve guest issues promptly.
Guest Service Officer
Sheraton Dubai Creek Hotels and Towers
08.2003 - 02.2004
- Maintained premium cleanliness and hygiene standards in public and common areas.
- Trained newly hired staff on usage of cleaning equipment, safety protocols, and chemicals.
- Conducted periodic inspections to ensure compliance with brand standards.
- Created and managed shift schedules to ensure full operational coverage.
- Assisted with guest requests in public areas to maintain positive guest impressions.
Guest Service Officer
Taj Holiday Village
10.2002 - 02.2003
- Company Overview: (O.C.S Group U.K)
- Supervised daily housekeeping operations across guest rooms and public areas.
- Scheduled team shifts, leave, and managed monthly payroll for housekeeping staff.
- Maintained inventory of cleaning supplies and ensured timely procurement.
- Led training on proper usage of marble polishing equipment and chemical safety.
- Ensured compliance with hygiene and quality standards set by the hotel and brand.
- Acted as liaison between OCS and hotel management for service quality feedback.
- (O.C.S Group U.K)
Asst. Administrator
Enron Pipeline Construction India Pvt. Ltd
02.2000 - 10.2002
- Delivered administrative support to construction managers and project leads, ensuring smooth day-to-day site operations.
- Managed correspondence, documentation, and filing systems, streamlining project communication and record-keeping.
- Coordinated housing, transportation, and local support for expatriate employees, improving efficiency and employee experience.
- Maintained site records, attendance logs, and asset tracking systems, ensuring accuracy and accountability.
- Supported procurement processes by coordinating with vendors, handling logistics, and assisting in negotiations.
Receptionist (Front Office)
Hotel Garden
08.1998 - 01.2000
- Executed end-to-end front desk operations, including reservations, guest arrivals, and check-outs.
- Managed bookings for conferences and banquets for corporate and private clients.
- Provided concierge assistance to address guest needs and ensure satisfaction.
- Maintained telephone desk operations, message logs, and internal communications.
- Resolved guest complaints promptly to enhance overall experience.
Education
Bachelor of Commerce -
MIEM
Mumbai 04.2001 -
Skills
Business development and sales strategy
Interests
Riding
Exploring
Body building
Swimming
Table Tennis
Activities
- Launch events Benson & Hedges, 555 and Bacardi.
- Media events for ZEE Cine Awards.
- Certified by Montblanc as a watch expert.
- Motor Cycle Designing and Modification.
- Cloud Sales Certificate (AWS and GCP)
Academic Qualification
B. Com Graduate
Timeline
Vice President Business Development
Applied Cloud Computing PVT. LTD
09.2021 - 05.2025
Business Development & Operations Manager
Greenscape Reality LLP
06.2016 - 04.2021
Co-Founder
Wheel Vedas
04.2015 - 05.2016
Boutique Manager and a Watch Expert
Montblanc
02.2009 - 03.2015
Sr. Sale Executive
CANALI
07.2008 - 01.2009
Sr. collection agent
American Express
03.2006 - 11.2007
Guest service Officer
Taj Lands End
03.2004 - 02.2006
Guest Service Officer
Sheraton Dubai Creek Hotels and Towers
08.2003 - 02.2004
Guest Service Officer
Taj Holiday Village
10.2002 - 02.2003
Bachelor of Commerce -
MIEM
04.2001 -
Asst. Administrator
Enron Pipeline Construction India Pvt. Ltd
02.2000 - 10.2002
Receptionist (Front Office)
Hotel Garden
08.1998 - 01.2000