Rohit Masson
Business Development
Dubai
Summary
Dynamic business development leader with a proven track record at Applied Cloud Computing, driving 100% revenue growth in Year 1. Expert in strategic partnerships and client relationship management, leveraging critical thinking to negotiate high-value deals. Adept at cross-functional collaboration, fostering team success, and enhancing market presence through innovative strategies.
Overview
27
27
years of professional experience
4
4
Languages
Work History
Vice President Business Development
Applied Cloud Computing PVT. LTD
09.2021 - 05.2025
- Scaled workforce from 150 to 500 employees achieving 100% business growth in the first year and sustaining 40–60% YoY growth for three years through strategic infrastructure, team building, and profitability optimization.
- Refined cloud offerings (IaaS, PaaS, SaaS, managed services) to align with client needs, standardized delivery models, and improved margins by 70%.
- Advised 10% of profits into security, compliance, and FinOps tools, addressing critical client concerns.
- Forged strategic alliances with AWS, Azure, GCP, Snowflake, Tessell, Databricks, and Ingram, expanding enterprise cloud capabilities.
- Led major client acquisition and expansion across Media, BFSI, EduTech, and Healthcare sectors in India, UK, and US.
- Hosted C-level events and industry conferences showcasing next-gen cloud solutions (including generative AI), boosting client adoption and brand visibility.
- Negotiated high-value deals, generating ₹30–35M annually and achieving 50% higher revenue contributions than peers.
- Built and led a scalable Business Development team, setting KPIs, coaching talent, and enhancing efficiency through HubSpot CRM.
- Represented the company at global industry events, driving thought leadership and brand positioning.
- Delivered end-to-end Key Account Management, ensuring retention, long-term collaboration, and client trust.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Business Development & Operations Manager
Greenscape Reality LLP
06.2016 - 04.2021
- Directed end-to-end operations and project execution for a luxury villa development, managing the journey from concept design through to completion.
- Coordinated with architects, engineers, and vendors to ensure timely delivery, uncompromised quality, and alignment with the project’s premium design vision.
- Drove business development and sales, engaging with investors, CXOs, VIPs, and HNIs to secure the sale of seven out of thirty-one villas within the first three years, contributing ₹62.5M in revenue prior to project completion.
- Strengthened channel partnerships by overseeing onboarding, sales performance, and collaboration strategies, significantly boosting project visibility in the Indian and international (UAE, USA, and UK) market.
- Represented the brand at high-profile meetings and real estate events, elevating market presence, and attracting sustained investor interest.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Co-Founder
Wheel Vedas
04.2015 - 05.2016
- Company Overview: (Royal Enfield Service and Modification)
- Directed end-to-end operations of a premium motorcycle customization workshop, focusing on design innovation and customer satisfaction creating 3 Royal Enfield Bobbers.
- Led concept development, design execution, and delivery of custom Royal Enfield builds tailored to client specifications.
- Managed financial planning, budgeting, vendor procurement, and inventory to ensure cost efficiency and seamless operations.
- Conducted in-depth consultations with clients to understand requirements and deliver high-performance, aesthetic builds.
- Built brand visibility through strategic marketing, public relations, and curated promotional events.
- Fostered a niche community of motorcycle enthusiasts and strengthened brand positioning within the custom bike segment.
- (Royal Enfield Service and Modification)
Boutique Manager and a Watch Expert
Montblanc
02.2009 - 03.2015
- Company Overview: (Entrack International Trading Pvt. Ltd.)
- Led and coached a team of 4 sales executives, achieving 20–40% YoY revenue growth through KPI tracking and performance management.
- Trained boutique staff, new recruits, and sub-dealers, strengthening sales effectiveness, product knowledge, and service delivery.
- Generated 60–70% of annual revenue by developing high-value relationships with individual and corporate clients across Mumbai, Navi Mumbai, Pune, Goa, and Delhi.
- Managed key corporate accounts, driving client retention, upselling, and repeat business.
- Enhanced brand presence and customer experience by overseeing premium visual merchandising standards.
- Optimized inventory and stock management, ensuring product availability and minimizing shrinkage.
- Conducted market research and competitor analysis to identify trends and capture new business opportunities.
- Improved client conversions by analyzing sales performance and re-engaging underperforming accounts (“down traders”).
- (Entrack International Trading Pvt. Ltd.)
Sr. Sale Executive
CANALI
07.2008 - 01.2009
- Company Overview: (Sunrise Luxury)
- Drove boutique sales and consistently exceeded monthly sales targets.
- Delivered high-end client service, leading to strong repeat business and referrals.
- Built relationships with VIP and high-net-worth clientele, offering personalized shopping experiences.
- Maintained strong customer relationships and ensured a premium luxury service standard.
- Oversaw visual merchandising to align with brand aesthetics and seasonal campaigns.
- Handled stock and back-office coordination, ensuring accurate inventory and timely replenishments.
- Trained junior sales staff on brand knowledge, grooming, and client handling.
- (Sunrise Luxury)
Sr. collection agent
American Express
03.2006 - 11.2007
- Company Overview: (Trac Mail)
- Managed recovery of outstanding credit card dues, consistently surpassing collection targets.
- Handled sensitive accounts, including escalated cases and VIP customers.
- Trained and mentored new agents, improving team productivity and call quality.
- Monitored calls and provided quality feedback for customer service enhancement.
- Created detailed performance and collection reports for internal audits and client presentations.
- Coordinated daily briefs and updates on targets and collection strategies.
- Organized team-building and morale-boosting activities as the team’s “Fun SPOC.”
- (Trac Mail)
Guest service Officer
Taj Lands End
03.2004 - 02.2006
- Supervision & maintenance of rooms, common areas and lobby.
- Led training programs for new housekeeping staff to uphold Taj’s service quality.
- Handled guest queries and service recovery, maintaining high satisfaction scores.
- Maintaining guest relations on the floor.
- Scheduled duty rosters and shifts to maintain optimal coverage across floors.
- Maintained department logs, staff performance records, and guest feedback documentation.
- Coordinated with engineering and room service teams to resolve guest issues promptly.
Guest Service Officer
Sheraton Dubai Creek Hotels and Towers
08.2003 - 02.2004
- Maintained premium cleanliness and hygiene standards in public and common areas.
- Trained newly hired staff on usage of cleaning equipment, safety protocols, and chemicals.
- Conducted periodic inspections to ensure compliance with brand standards.
- Created and managed shift schedules to ensure full operational coverage.
- Assisted with guest requests in public areas to maintain positive guest impressions.
Guest Service Officer
Taj Holiday Village
10.2002 - 02.2003
- Company Overview: (O.C.S Group U.K)
- Supervised daily housekeeping operations across guest rooms and public areas.
- Scheduled team shifts, leave, and managed monthly payroll for housekeeping staff.
- Maintained inventory of cleaning supplies and ensured timely procurement.
- Led training on proper usage of marble polishing equipment and chemical safety.
- Ensured compliance with hygiene and quality standards set by the hotel and brand.
- Acted as liaison between OCS and hotel management for service quality feedback.
- (O.C.S Group U.K)
Asst. Administrator
Enron Pipeline Construction India Pvt. Ltd
02.2000 - 10.2002
- Delivered administrative support to construction managers and project leads, ensuring smooth day-to-day site operations.
- Managed correspondence, documentation, and filing systems, streamlining project communication and record-keeping.
- Coordinated housing, transportation, and local support for expatriate employees, improving efficiency and employee experience.
- Maintained site records, attendance logs, and asset tracking systems, ensuring accuracy and accountability.
- Supported procurement processes by coordinating with vendors, handling logistics, and assisting in negotiations.
Receptionist (Front Office)
Hotel Garden
08.1998 - 01.2000
- Executed end-to-end front desk operations, including reservations, guest arrivals, and check-outs.
- Managed bookings for conferences and banquets for corporate and private clients.
- Provided concierge assistance to address guest needs and ensure satisfaction.
- Maintained telephone desk operations, message logs, and internal communications.
- Resolved guest complaints promptly to enhance overall experience.
Education
Bachelor of Commerce -
MIEM
Mumbai 04.2001 -
Skills
Business development and sales strategy
Revenue generation
Key account management
Deal negotiation
Critical thinking
Sales leadership
Event networking
Client relationship management
Account management
Sales and marketing leadership
Relationship building
Customer service
Interests
Riding
Exploring
Body building
Swimming
Table Tennis
Activities
- Launch events Benson & Hedges, 555 and Bacardi.
- Media events for ZEE Cine Awards.
- Certified by Montblanc as a watch expert.
- Motor Cycle Designing and Modification.
- Cloud Sales Certificate (AWS and GCP)
Academic Qualification
B. Com Graduate
Timeline
Vice President Business Development
Applied Cloud Computing PVT. LTD
09.2021 - 05.2025
Business Development & Operations Manager
Greenscape Reality LLP
06.2016 - 04.2021
Co-Founder
Wheel Vedas
04.2015 - 05.2016
Boutique Manager and a Watch Expert
Montblanc
02.2009 - 03.2015
Sr. Sale Executive
CANALI
07.2008 - 01.2009
Sr. collection agent
American Express
03.2006 - 11.2007
Guest service Officer
Taj Lands End
03.2004 - 02.2006
Guest Service Officer
Sheraton Dubai Creek Hotels and Towers
08.2003 - 02.2004
Guest Service Officer
Taj Holiday Village
10.2002 - 02.2003
Bachelor of Commerce -
MIEM
04.2001 -
Asst. Administrator
Enron Pipeline Construction India Pvt. Ltd
02.2000 - 10.2002
Receptionist (Front Office)
Hotel Garden
08.1998 - 01.2000