Engineering professional with 7 years of experience in the medical devices industry. Expertise in troubleshooting and installing critical care monitoring and diagnostic ultrasound products. Proficient in disassembling and reassembling medical equipment for effective repair and component replacement.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Sales Supervisor
MAF Clearing & Forwarding LLC
Dubai, UAE
07.2023 - Current
Led sales team to exceed quarterly targets through effective coaching and performance monitoring.
Set individual and team sales targets, recognising and rewarding outstanding performance.
Analysed market trends and customer needs to inform service development and positioning.
Monitored competitor activities, adapting strategies to maintain competitive advantage.
Biomedical Engineer
Al Mazroui Medical and Chemical Supplies
Khorfakkan, United Arab Emirates
12.2022 - 02.2023
Responsible for ER, Physiotherapy and Surgical Wards
Worked on Hot Pack heaters and other Physiotherapy Equipment
Assisted the team in documentation and other administrative tasks
Biomedical Engineer
Al Mazroui Medical and Chemical Supplies
Al Dhafra Region, United Arab Emirates
05.2021 - 11.2022
Worked on Radiometer ABL Flex and ABL Flex + Blood Gas Analyzers. Resolved various issues related to the machine as well as provided training to end user.
Diagnosed issue with GE MAC 3000 ECG machine's acquisition module. Replaced the connector and ensured the equipment to be working satisfactorily.
Diagnosed issue with power supply of STERIS V-PRO1 Low temperature sterilization system. Co-ordinated with FSE and resolved the issue.
Resolved s/w not loading issue with Huntleigh SC 750 Patient Monitor.
Resolved circuit occlusion issue with GE ventilator, found moisture in bacterial filter and replaced the same.
Periodically tested equipment, machinery and instruments to assess proper functioning.
Worked on STERIS Caviwave Dual Chamber Ultrasound Cleaner, replaced the solenoid valve and solved issues related to tank filling auto shut off.
Worked on COBAS integra chemistry analyzer. Performed probe changes and resolved issues such as curvettes blocked during sample testing.
Effectively scheduled On Calls and end user training every month thus maintaining the KPI of the team.
Senior Field Service Engineer
Imago System
Bengaluru, India
04.2015 - 07.2020
Company Overview: Authorized Philips Service Dealer
Worked for 5 years on Philips equipment as a field service engineer on monitoring and diagnostic modalities, thus forming a strong foundation of troubleshooting techniques as well as customer relationship management.
Resolved various technical issues with DFM100 and HeartStart MRx defibrillators.
Resolved various technical issues with Intellivue patient monitors by identifying defectived PCB and replacing them as well as by rectifying configuration issues.
Worked on Philips products such as Intellivue monitors, Respironics ventilators and ClearVue/ HD series Ultrasound systems.
Ordered and replaced PCB worth USD $500 to USD $1500 for V200 to rectify display issue.
Education
Bachelor of Engineering / Bachelor of Technology - Biomedical Engineering
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