Ambitious professional individual with excellent Operational skill and Team leading skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
ROHITH MANMADHAN
OPERATIONS HEAD
SHARJAH
Summary
Overview
5
years of professional experience
4
years of post-secondary education
4
Languages
Work History
GULFWAY MARINE SERVICES LLCSHARJAH
Head of Sales & Marketing
06.2022 - Current
Job overview
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Established and cultivated solid business relationships with new or existing customers.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
GULFWAY MARINE SERVICES LLCSHARJAH
OPERATIONS HEAD
01.2021 - 06.2022
Job overview
- Prepared and proofread reports detailing operations activities.
- Recruited, hired and trained over 100 new team members in month.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Trained team members in successful strategies to meet operational and sales targets.
- Promoted business' development by building and maintaining relationships with new clients.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Gathered, organized and modeled data to assist management in making key decisions.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Enhanced operational success through efficient records coordination, supply management and document processing.
- Increased customer service success rates by quickly resolving issues.
- Checking for work progress, and site supervision
- Supervising workers, subcontractors and work activities
- Ensuring appropriate site rules and welfare facilities are in place
CAPITAL ART BUILDERSTHRISSUR
OPERATIONS INCHARGE
02.2019 - 11.2020
Job overview
- Carrying out regular inspections
- Helping project managers to plan the work programme
- Helping co-ordinate deliveries of materials, plant and equipment
- Completing records for site reports
- Attending site management meetings
- Raising safety concerns at the appropriate level
- Resolving problems and implementing improvements
- Delivered services to customer locations within specific timeframes.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
POWERHOUSE FZEDubai
Operations Assistant
10.2017 - 01.2019
Job overview
- Main function is to bring more projects and performs other activities for the success of the business
- Attending breakdowns and repair works on emergency situations
- Responsible for Handling in Generators, Load banks and Cables
- Preparing, Service and Breakdown reports on Daily, Weekly and Monthly basis
- Keep monitoring on field works with technical team
- Making telephone calls and by visiting personally to the sub contract companies for the completion of the projects
- To ensure Generator Technicians carry out the correct services and Repairs and random checks on the workload
- To advice parts required and follow up of orders with Hire desk
- Verification on documentation which held by HDC mainly on DN, LPOs, Credit Notes and Invoices
- Arranging monthly Service Schedules for all Generators
- Assisted operations manager with planning of routine operations and special projects.
Education
AL SALAMA SCHOOL OF SAFETY STUDIESTHRISSUR - KERALA
from Safety & Environmental Management Certif. - UK
03.2020 - 06.2020
University Overview
CHRIST THE KING POLYTECHNIC COLLEGECoimbatore - Tamil Nadu, India
from EEE (Electrical And Electronics Engineering)
05.2015 - 06.2017
University Overview
ST. XAVIOURS PRIVATE ITIThrissur - Kerala
NCVT from Electrical Equipment Installation And Repair
07.2012 - 08.2014
University Overview
Skills
Operations management
Accomplishments
Accomplishments
- Coordination with DEWA officials for Manpower supply and heavy equipments
- Supervised team of 280 staff members in a single site.
- Supervised UAE - Expo Link 2020 Projects
- Supervision and Coordination on technical team at Metro extension project - Precast yard, Jabal Ali - U.A.E
HOBBIES
HOBBIES
Cricket, Driving, Cooking, Photography
Timeline
Head of Sales & Marketing
GULFWAY MARINE SERVICES LLC
06.2022 - Current
OPERATIONS HEAD
GULFWAY MARINE SERVICES LLC
01.2021 - 06.2022
AL SALAMA SCHOOL OF SAFETY STUDIES
from Safety & Environmental Management Certif. - UK
03.2020 - 06.2020
OPERATIONS INCHARGE
CAPITAL ART BUILDERS
02.2019 - 11.2020
Operations Assistant
POWERHOUSE FZE
10.2017 - 01.2019
CHRIST THE KING POLYTECHNIC COLLEGE
from EEE (Electrical And Electronics Engineering)
05.2015 - 06.2017
ST. XAVIOURS PRIVATE ITI
NCVT from Electrical Equipment Installation And Repair
07.2012 - 08.2014
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