Rohit Lagah
Dubai
Summary
Experienced Pharmacy Store Manager with over 5years in Retail Pharmacy Management, known for driving sales growth, optimizing inventory, and ensuring exceptional customer service. Proven track record in team leadership, operational efficiency, and compliance with health regulations. Adept at managing daily pharmacy operations and implementing strategic initiatives to improve store performance.
Overview
9
9
years of professional experience
Work History
Store Manager
LIFE PHARMACY LLC
02.2019 - Current
- Pharmacy Operation Management.
- Inventory Management.
- Customer Service Excellence.
- Sales & Marketing Strategies.
- Regulatory Compliance.
- Financial Management & Budgeting.
- Selling prescription drugs and medical equipment to hospitals, clinics, and doctors’ offices.
- Presenting product samples to physicians, surgeons, and medical specialists to persuade them to prescribe the drug to their patients.
Customer Service Supervisor/Fresh Food Supervisor
WOOLWORTHS LTD. (COUNTDOWN)
03.2015 - 10.2017
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
Education
New Zealand Diploma in Business: Business Management Level 5&6 -
Queens Academic Group
03.2016
Skills
- Strong leadership and management skills
- Excellent communication and interpersonal abilities
- Proficient in pharmacy management software and tools
- Ability to handle high-pressure situations effectively
- Detail-oriented with strong organizational skills
Websites
Additional Information
Been Working hard since 2015, I have developed an efficient and effective manner when dealing with any types of situations mentally and physically all day long. Confident Communicator and Physically Fit i have been participating in a lot of Volunteering Activities where, i was participated in Blood Donation, Cleanliness Drives, Tree Plantations, Free food Drives and many more. Along with Social Activities I have Major interest and School & State Level certification in Sports like Athletics, Cricket, and Volleyball.
Languages
English
Hindi
Punjabi
Hobbies and Interests
- Volunteering
- Sant Nirankari Foundation (Active Volunteer since 2003)
- Social Activities
- Outdoor Activities
Timeline
Store Manager
LIFE PHARMACY LLC
02.2019 - Current
Customer Service Supervisor/Fresh Food Supervisor
WOOLWORTHS LTD. (COUNTDOWN)
03.2015 - 10.2017
New Zealand Diploma in Business: Business Management Level 5&6 -
Queens Academic Group
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