Romesh Singh Khwairakpam
Sales,Customer Service,Purchase And Port Operations
Dubai
Summary
I intend to work in a highly competitive environment and take up new challenge where I can cultivate my multidimensional skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales,Customer Service,Port Operations position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
In Charge Jebel Ali & Khalifa Port
Seven Seas Shipchandlers llc
Dubai
08.2016 - Current
- Seven Seas Ship chandlers (Deals with all FMGC products including Food provision, Electrical,
- Safety Items, Tools, Engine Spares, Bonded Stores, Cleaning material Medicine Etc (Office located at Dubai Investment Park Plots 598-668, Opposite Expo Road) In charge for Jebel Ali &, Providing management with suggestions for improving volume, market share, new customer vessels and price levels comparing with other Ship chandlers
- Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule
- Responsible for sales growth and overall quality of services
- Call and personally visit potential, new and existing customers to facilitate new business
- Advising logistics department for vessel ETA/ETB/ETD, processing gate pass, taking NOC and approval for all stores supplies from DP World port authority, advising logistics about loading plan, minimizing cost and manpower by clubbing stores for vessels calling same terminal with advance plan and close coordination
- Advising customers about restriction for stores supply at Tanker terminal, formalities required in various types of terminal in Jebel Ali Port
- Liaising with agent and vessels for boat service arrangement after confirmation from vessel owner for stores supply at anchorage specially tanker vessels customers
- To make a comprehensive report after compiling from all UAE ports and submitting to management for assessment and review
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Ran errands and provided general office support in a professional environment.
- Proven ability to learn quickly and adapt to new situations.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Supervisor
Seven Seas Marine Services, Seven Seas Group, Jebel Ali Port
06.2012 - 07.2016
- Office located at Jebel Ali Free Zone FG-4 near Gate 7)
- Job responsibilities included:
- Managing a team of 8 Boarding representatives,10 Manual workers and drivers for day today supplies to vessel calling Jebel Ali Port & Khalifa Port
- Managing average supplies of around 15 ships per day on time with good feedback from customers around the world
- Bringing team work result of AED one hundred thousand cash sales every month
- Maintaining overall sales supplies of eight million every month only from Jebel Ali Port
- Coordinating with drivers, operations and logistics for timely deliveries to vessels arrived at Jebel Ali Port
- Keeping close contact with agent, port control authority and Captain of vessels calling at Jebel Ali Port
- Taking approval from agent, Port Authority and doing all the formalities related to berth entry permission for trucks, suppliers and technician
- To liaise with Customer and collect the documents from the shipper to pass bill of entry, collecting BL and customs clearance and delivery to the consignee
- Good knowledge of customs clearance.Stay up to date with new FTL / LTL products/ services and new pricing/ payment plans
- Romesh Singhkhwairakpam Page 3
- Coordinate with the transporters regarding the placement of vehicles for our clients
- Proactively seek new FTL / LTL business opportunities in the market, Understand client needs and suggest appropriate services and solutions
- Understanding and Managing of costing Structure of Sea and Road Freight Supplier
- Manage contract with all suppliers, establish regular carrier meetings and ensures that these are conducted for all key carriers
- Determine profit margin, support and follows up with Sales, Sales Support and Customer Service, Source and
- Provide Spot Rates to Sales, Customer Service and customers for all types of cargo to be moved by road and
- Sea
- Follow-up with internal and external customer requests for quotes & pricing
- Follow-up on all estimates that have been submitted to customers
- Maintain proactive communication/relationship with colleagues and managers
- Maintain and keep estimate/bid register up to date
- Monitor and participate on RFQ’s for road and sea freight together with designated sales person
- Submission of RFQ bids in good time before deadline in customer specified methodology (online, physical or email).Participate and consult other departments and products in their pricing strategy for road and sea freight
- Allocating ships to each Sales Executive, keeping a track of their sales Target to be fulfilled Quarterly by bringing new business from new vessels
- Maintaining daily attendance records, annual leave plan for staffs, ISPS/ Facility pass processing for all the staffs at Seven Seas Marine Services at Jebel Ali Port
- To function the branch smoothly internal and external by maintaining sounds rapport with Port Authority/suppliers/agents & customers
Operations Executive
Seven Seas Ship chandlers llc
09.2009 - 05.2012
- ( Military Contract supplies for Australian, Denmark & British Troops stationed in Afghanistan), Off Emirates Road
- Job,
- Sourcing the items requested by military as per their requirements from various parts of the world
- Competent with ERP system and inventory systems/tools, Providing competitive price and fastest possible delivery time
- Fulfilling their urgent and high priority demands
- Elucidation of the items offered with details specification and application
- Preparing sales quotation, Performa invoices credit notes for all finished goods orders of Customer which we are not able to supply
- Order processing, generating sales reports from the system
- Shipping documentation generation and liaising with freight forwarding agents and customers
- To follow up and co-ordinate with imports and warehouse departments
- Providing shipping instructions to customer, monitor and control order status, and update the system and clients whenever required
- Romesh Singhkhwairakpam Page 4
- Handle invoices, monitor finished goods, inventory control for finished goods, spare parts and accessories, check that all confirmed purchased order are due for shipment and any back orders from customer are delivered
- Check and ensure that finished goods are invoiced and are correct in terms of price and quantity
- Meeting and communicating with clients, contacts and vendors
- Prioritizing day to day correspondence
- Responsible for meeting sales goals and overall quality of service
- Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others
- Arranging timely payment to our existing vendor’s old and new ones
- Finding new and competitive vendors from the market and negotiating best price
Export-Import Executive cum assistant
Meko Auto Pvt Ltd
Bawana
02.2006 - 02.2009
- Manufacturer and Exporter of Water Pump Assembly for Vehicles) M-24, Sec-1 DSIDC, General office administration including sourcing, mailing and drafting
- Organizing and participating internal and external meetings, Organizing business trips
- Meeting and communicating with clients, contacts and vendors
- Prioritizing day to day correspondence
- Managing meeting schedules and activity calendars/ Noting and drafting meeting minutes/ Updating contact databases
- Purchasing corporate gifts and greeting cards/ Filing, faxing and archiving
- Managing personnel files and other HR related tasks/ Coordinating staff and partner trainings/
- Liaising with all departments
- Order processing, preparing L/Cs, sales order entries in the system/ Shipping documentation generation and liaising with agents and customers
- To follow up and co-ordinate with merchant exporter, providing shipping instruction to importers, monitor and control order status, and update the system regularly
- Prepare sales quotation, Performa invoices, credit notes for all finished goods orders of Customers which we could not supply
- Handle invoices, monitor finished goods, inventory control for finished goods, spare parts and accessories, check that all confirmed purchased order are due for shipment and any back orders from customer are delivered
- Check and ensure that finished goods are invoiced and are correct in terms of price and quantity,
- Prepares sales report on a monthly basis
Education
Master of Arts - Buddhist Studies
Buddhist Studies
Delhi University 03.2004 - 02.2006
Bachelor of Arts - Political Science
Kirorimal College
Delhi University 02.2001 - 03.2004
Skills
Proficient inundefined
Timeline
In Charge Jebel Ali & Khalifa Port
Seven Seas Shipchandlers llc
08.2016 - Current
Supervisor
Seven Seas Marine Services, Seven Seas Group, Jebel Ali Port
06.2012 - 07.2016
Operations Executive
Seven Seas Ship chandlers llc
09.2009 - 05.2012
Export-Import Executive cum assistant
Meko Auto Pvt Ltd
02.2006 - 02.2009
Master of Arts - Buddhist Studies
Buddhist Studies
03.2004 - 02.2006
Bachelor of Arts - Political Science
Kirorimal College
02.2001 - 03.2004
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