Customer focused Motor Underwriter with five years experience in insurance and sales. Strive to deliver best service by listening to and understanding customer needs, tailoring policies to suit. Deals with high volume of calls in timely and professional manner.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Motor Insurance Specialist
Delta Insurance Services LLC
Sharjah, UAE
04.2024 - Current
Enabled smoother policy renewals by timely communications and follow-ups with clients.
Advised clients on suitable policy options based on their individual needs, maximising customer satisfaction.
Received insurance premiums from clients and processed accounts.
Handled insurance queries from quotation stage to renewal.
Communicated with customers to determine policy limits and degree of risk.
Processed customer instructions for policy amendments.
Generated increase in new clients by proactively contacting previous quotes and lapsed accounts.
Informed clients about cancellation policy and associated penalties.