Ronald Matthew Jurado
Dubai,UAE
Summary
Detail-oriented and highly organized Administrative Assistant and Graphic Artist with five years of experience supporting business operations and designing creative visuals. Skilled in office administration, document management, scheduling, and customer service, combined with expertise in graphic design, branding, and content creation. Proficient in using Adobe Creative Suite, Microsoft Office, and digital design tools to develop marketing materials, social media content, and corporate branding. Adept at multitasking, problem-solving, and maintaining efficiency in a fast-paced work environment.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Graphic Artist / Admin Assistant
Ivouch Visa Consultancy
Dubai, UAE
07.2022 - Current
- Managed day-to-day administrative tasks, including emails, scheduling, and document filing.
- Designed and created marketing materials, brochures, social media content, and corporate branding assets.
- Coordinated meetings, travel arrangements, and office communications.
- Assisted in project management, report preparation, and database organization.
- Collaborated with teams to enhance brand identity through creative design solutions.
Graphic Artist
Nicholle Store
Dubai, UAE
02.2022 - 05.2022
- Designed eye-catching product images, banners, and promotional materials to enhance engagement and sales.
- Created compelling Facebook ads, social media posts, and carousel graphics to showcase new arrivals, discounts, and special offers.
- Developed a consistent brand identity, including color schemes, typography, and logo placement for a cohesive visual presence.
- Edited product photos to improve clarity, lighting, and appeal, ensuring a professional and attractive online store.
- Collaborated with the marketing team to plan campaigns and promotional strategies that increased sales and customer engagement.
Admin Assistant
Absolute Method Construction Company
01.2021 - 01.2022
- Oversee schedules for all executives and manage booking for conference rooms and group workspaces
- Work with HR department to facilitate recruitment drives, including setting up and running a booth at local career fairs
- Maintained work schedule for two senior executives, including travel plans and teleconference meetings
Customer Service Representative
Sutherland Global Services
01.2014 - 01.2016
- Discussed account details with customers and recommended products and services to them based on listening to their needs and interests
- Solved problems with billing, service or product quality issues customers called about by making referrals to the appropriate supervisor, investigating billing details or scheduling service appointments
- Achieved high call quality scores each week, based on each customer's level of satisfaction after they received a resolution
Education
Bachelor of Science - Entertainment and Multimedia Computing Major in Digital Animation
New Era University
Philippines 01.2017 - 01.2020
Skills
✔ Administrative Support
✔ Office Management
✔ Graphic Design
✔ Branding
✔ Scheduling & Calendar Management
✔ Document & Data Management
✔ Customer Service & Communication
✔ Social Media & Marketing Materials
✔ Adobe Photoshop, Illustrator, InDesign
✔ Microsoft Office Suite
Certification
UAE Driver's License
Timeline
Graphic Artist / Admin Assistant
Ivouch Visa Consultancy
07.2022 - Current
Graphic Artist
Nicholle Store
02.2022 - 05.2022
Admin Assistant
Absolute Method Construction Company
01.2021 - 01.2022
Bachelor of Science - Entertainment and Multimedia Computing Major in Digital Animation
New Era University
01.2017 - 01.2020
Customer Service Representative
Sutherland Global Services
01.2014 - 01.2016
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