Ronaldo Alex
Air Freight specialist
Dubai
Summary
Experience in Air Freight Industry with over 3 year's experience in handing air shipment. Seeking a challenging and rewarding Operations position within a shipping and logistics sector where prior experience, capabilities and the commitment to professionalism would be of value. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Focused on meeting customer expectations, getting sales and achieving company goals and target.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Dangerous Goods Specialist
Haz Nine Logistic Services LLC
Dubai
11.2023 - Current
- Coordinating and successfully completing the export clearance of air shipments
- Providing shipment quotes for customers and set up shipments as required by customers
- After finalizing the pricing negotiations placing flight bookings with the airline directly.
- Arranging transportation to collect the cargo from the shipper's location
- Booking an appointment with DNATA to deliver the cargo
- Collecting the documents from the customer for documentation (AWB, BOE, EXIT etc..) and submitting them to Dnata and customs
- Strong knowledge in handling air shipment export through Calogi channel.
- Preparing Dangerous Goods Documentation( DGD ) through DG Office software.
- Checking MSDS to advise Customer whether its is DG and Non-DG Cargo.
- Acceptance and Handling of Dangerous Goods: Specializing in the acceptance and safe handling of dangerous goods, including those classified under various categories such as ELI (excepted lithium batteries), ELM (lithium metal batteries), MAG (magnetized materials), dry ice, and perishable cargo.
- Dangerous Goods Packing: advising our packing team for specialized packing services for dangerous goods to ensure compliance with safety regulations during air transportation.
- Wooden Packing and Palletization: Offering packaging solutions to clients such as wooden packing and palletization for safe and secure transport of air cargo.
- Calogi Execution for GCR/ DG/ELI Shipments: Utilizing the Calogi platform for managing and processing for ADM booking, AWB Execution,Freight booking.
- Applying for DCAA Approval : Possessing approval or compliance with regulations set by the Dubai Civil Aviation Authority (DCAA), which is crucial for operations within the aviation industry for Non-DG goods.
- Specialization in handling potentially hazardous or sensitive cargo, ensuring compliance with international regulations and safety standards throughout the transportation process.
- Air Freight Operations Handover shipments in DAFZA, DWC, DCV any kinds of shipments like GCR/DG/ELI/VEHICLE/PERISHABLE/AOG etc.
- Sales Handling have set of my own clients to achieve given targets.
- Sales coordination with management customer clients meeting, follow up,negotiations in price.
- Skycargo portal placing booking through Skycargo login,Execution for shipments which is moving on EK.
- Invoicing customers with all charges and assisting accounts in collecting payment.
Logistics Sales Executive
Grand freight x shipping LLC
Dubai
11.2021 - 11.2023
- Promoting and selling air cargo services to businesses and clients.
- Identify and pursue new business opportunities within the freight forwarding industry.
- Develop and maintain relationships with potential clients to generate leads and sales.
- Act as the primary point of contact for clients, addressing their needs and concerns promptly.
- Negotiate pricing and contract terms with clients to secure profitable agreements.
- Work closely with other departments, such as operations and logistics, to ensure seamless service delivery.
- Address client inquiries and resolve issues promptly to ensure customer satisfaction
- Providing clients with information about airfreight services, including pricing, schedules, and logistics solutions.
- Monitor shipments to ensure timely and accurate delivery.
- Handle documentation and compliance requirements for airfreight shipments
- Prepare sales reports and forecasts.
- On boarding new clients every months to increase number of clients.
- Set and achieved company defined sales goals
- Negotiated favorable contracts with carriers and vendors, securing better rates for clients.
- Participated in industry conferences and networking events to stay informed on latest trends and expand professional network.
- Analyzed competitor offerings to ensure our services remained competitive in the market.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed, maintained and utilized diverse client base.
Customer Service Trainee
Cargo Worldwide India Pvt Ltd · Full-time
Tuticorin
06.2020 - 12.2020
- Assisted in connecting the cosigner and consignee while supported in finding buyer and seller
- Actively supported in day-to-day cargo operations
- Maintained a positive, empathetic, and professional attitude toward customers at all times
- Communicating with customers through various channels while responding promptly to customer inquiries and resolving customer complaints
- Good knowledge of products inside and out so to address client's enquiries
- Processed orders, forms, applications, and requests
- Efficiently kept records of customer interactions, transactions, comments, and complaints
Shipping Executive
Machado Shipping Pvt Ltd (CHA) · Internship
Tuticorin
01.2020 - 02.2020
- Prepared multiple documents w.r.t. Import/ export and custom clearance
- Scrutinized commercial documents
- Initiated tasks like filing of shipping bill/ bill of entry with customs
- Performed calculations w.r.t. Custom duty and taxes
Intern
V.O.C Port Trust · Internship
Tuticorin
06.2019 - 07.2019
- Actively assisted in managing port operations like loading and unloading of goods from the arrival of the ship till the dispatch of the ship
- Prepared appropriate documents
- Supported in operations of vessels, cargo handling equipment, storage and warehousing facilities related to the transportation of cargo
Intern
OCEANIC TROPICAL FRUITS PRIVATE LIMITED
Chennai
12.2018 - 01.2019
- Observing the process that how the product is being processed into a final product.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports detailing findings and recommendations.
Education
MBA - Shipping & Logistics, Supply Chain Management
Amet University
Chennai 06.2018 - 05.2020
Bachelor of Commerce - General Studies
Loyola College
Chennai 06.2015 - 05.2018
Skills
DG UN Packing
DG/ELI Inspection
All other Airlines Bookings
EMIRATES Airlines Online booking
FREZA
DG Office - DGD
DCAA submission
Pricing
Airline bookings
Documentation
Logistics operations Coordination
Calogi Execution
By proactively staying informed and seeking out relevant resources, and quickly learn about changes in airline bookings, Calogi, pricing, and related software
Air Export documentation knowledge
Negotiation skills and contract management experience
Maintain relationships with carriers and customers
Sales and negotiation
Transportation Safety Management
Vehicle Inspection Techniques
Hazardous Materials Handling
Personal Information
- Date of Birth: 18/04/1998
- Nationality: India
- Marital Status: Single
- Visa Status: Working Visa
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge.
Certification
Dangerous Goods CAT 6 Specialist Training, UAE General Civil Aviation Authority (GCAA) - Expires Nov 2025 Credential ID DGT-137
Timeline
Dangerous Goods Specialist
Haz Nine Logistic Services LLC
11.2023 - Current
Dangerous Goods CAT 6 Specialist Training, UAE General Civil Aviation Authority (GCAA) - Expires Nov 2025 Credential ID DGT-137
11-2023
Logistics Sales Executive
Grand freight x shipping LLC
11.2021 - 11.2023
Customer Service Trainee
Cargo Worldwide India Pvt Ltd · Full-time
06.2020 - 12.2020
Shipping Executive
Machado Shipping Pvt Ltd (CHA) · Internship
01.2020 - 02.2020
Intern
V.O.C Port Trust · Internship
06.2019 - 07.2019
Intern
OCEANIC TROPICAL FRUITS PRIVATE LIMITED
12.2018 - 01.2019
MBA - Shipping & Logistics, Supply Chain Management
Amet University
06.2018 - 05.2020
Bachelor of Commerce - General Studies
Loyola College
06.2015 - 05.2018