Ronelene Johnson
Philippines,إمارة دبيّ
Summary
Specialising in beverage preparation and customer service within bustling café environments. Capable of enhancing customer experiences through creation of bespoke coffee blends and delivering top-tier service. Skills in team leadership and operational management ensure smooth café operations and consistent customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Barista
Janath parties
Dubai, Dubai
10.2024 - Current
- Prepared and served high-quality beverages while ensuring exceptional customer service standards were met.
- Maintained cleanliness and organisation of workspace, adhering to health and safety regulations.
- Trained and supported new team members in coffee preparation techniques and customer interaction.
- Portioned dry ingredients for speedy food preparation.
- Cooked food using grills, griddles and deep-fat fryers.
- Washed and chopped raw ingredients to use in cold or cooked food items.
- Inspected completed orders, verifying against ticket and quality standards.
- Ordered, received and correctly stored fast food ingredients.
- Input customer orders into ticketing system and noted special restrictions or choices.
Server
Adif
Dubai, Dubai
04.2024 - Current
- Delivered exceptional customer service by attentively taking orders and addressing inquiries.
- Ensured cleanliness and organisation of dining area, contributing to pleasant dining experience.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery to guests.
Waitress
Maraheb
Dubai, Dubai
03.2023 - Current
- Provided exceptional customer service by attentively addressing guest needs and preferences.
- Maintained cleanliness and organisation of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to patrons.
Hosstess
Janath parties
Dubai, Dubai
01.2022 - Current
- Welcomed guests upon arrival and guided them to their designated areas.
- Managed reservation systems to ensure efficient seating arrangements and guest flow.
- Collaborated with kitchen and serving staff to facilitate timely food and drink service.
Education
NVQ Level 2 -
Aurora national highschooll
Aurora06.2006
Skills
- beverage preparation
- food safety compliance
- inventory management
- customer engagement
- order accuracy
- food presentation
- team collaboration
- reservation management
Languages
English
Beginner
A1
Affiliations
- Association for Project Management
Certification
- Certified Software Development Professional
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Barista
Janath parties
10.2024 - Current
Server
Adif
04.2024 - Current
Waitress
Maraheb
03.2023 - Current
Hosstess
Janath parties
01.2022 - Current
NVQ Level 2 -
Aurora national highschooll