I am an IT professional with 10+years of experience as system
administrator and and overseeing the computer networks. Worked
with Media House to design and manage 1500+ Nodes Including Windows OS, MacOS ,Linux ,Projectors , Printers ,Smart Devices, Cisco ,Dell, Ruckus, Unifi devices.
System Administrator - As a system Administrator I have built and
managed multiple networks with News channel .My experience spans across Virtualization Platform VMware ESXI ,Vcenter , Backups and Replication Win Server Active Directory, Group policy Creation and Modification ,DNS, DHCP,WDS,FTP Server, File Server, Veaam Backup Server ,Orion Server, Zabbix Server ,Cacti Server ,Kaspersky Antivirus
server ,NAS ,DAS,SAN.
Network Administrator -As a Network Administrator I have installed
and managed multiple network .My experience includes server rack installation, cable management
switch configuration
Hi, I’m
MUHAMMAD AWAIS
DUBAI
Summary
Overview
13
years of professional experience
Work History
School of Scientific InnovationSharjah
System Engineer
08.2023 - Current
Job overview
- oversaw the development of customised software and hardware requirements.
- troubleshoot and resolve all arising technical issues related to systems.
- Collaborated with clients, vendors and IT support staff during system creation, set up and maintenance.
- analyzed and optimised current system performance to increase process efficiency.troubleshootoversaw the
- Backed up business systems regularly to maintain current network data.
- Planned hardware and software configurations for new installations in line with budget constraints.
- Assessed system performance to identify upgrade requirements.
News HD PlusLAHORE, PAKISTAN
System Support Engineer
02.2015 - 07.2022
Job overview
- My experience spans across Virtualization Platform VMware
- ESXI ,Vcenter , Backups and Replication Win Server Active Directory, Group policy Creation and Modification, DNS,DHCP,WDS,FTP Server, File Server, Veaam Backup Server ,
- Orion Server, Zabbix Server ,Cacti Server ,Kaspersky Antivirus server ,NAS ,DAS,SAN., Managing and troubleshooting day-to-day operations of company Network consisting of 300 + nodes
- Diagnose, troubleshoot, and resolve hardware, software problems, and upgrade replace defective components when necessary & resource optimization as required
- Installing client PCs with Windows7/Win10 / Win 11 / mac OS and integrated with domains.
- Installation and configuration of NLE's software's and hardware (Adobe
- Premier, Adobe illustrator, Photoshop, Adobe Audition, 3dmax,)
- Supports Printer/Scanners/Network Cameras/Attendance machines
- MDM(Mobile Device Management)
- Works on diffrent video conferencing technologies Zoom, Microsoft Teams, Google Meet, and Cisco Webex solutions
- Management of Antivirus Client Server Architecture
- Closed more than 15 tickets daily, exceeding department average by 100%.
- Designed hardware solutions that reduced system downtime.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- works on different image or snapshot tools for operating system installation, including the operating system, installed applications, settings, and data.
- A quick look at installing an operating system, including several methods like using a server or memory device like a hard drive,usb
- Experienced IT professional with in-depth troubleshooting expertise in Office 365.
- Proficient in diagnosing and troubleshooting problems related to user access, email delivery, SharePoint, Teams, and other Office 365 components.
- Proficient in selecting, installing, and troubleshooting video conferencing hardware and software.
- Configured and maintained internal servers, workstations and group policies for smooth operations.
- Skilled IT professional with extensive experience in utilizing SSCM for efficient software management and deployment in enterprise environments.
- Proven track record of successfully implementing and maintaining SSCM infrastructure to streamline software distribution, patch management, and system updates.
Din NewsLAHORE, PAKISTAN
System Support Engineer
01.2011 - 01.2015
Job overview
- Managed day-to-day operations of company network and systems
- Managing and troubleshooting of Network consisting of 200 + nodes
- Plan, and implement network security measures to protect data, software and hardware
- Troubleshooting related with Network, Hardware and software level
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and upgrade replace defective components when necessary & resource optimization as required
- Responsible for installation, configuration & troubleshooting of Desktop/
- Laptop software for new Computers, printers and Installation of Third party applications & virus protection software
- Assist in monitoring & maintenance of all LAN equipment to ensure optimal performance, including hardware & software upgrades as needed and taking regular backups
- Forwarding daily activity reports and official applications backup reports to higher management
Education
Beacon CollegeLahore
Intermediate from Computer Science , Computer Science
04.2011
University Overview
Skills
- System Administration
- Technical Support
- Networking
- Network infrastructure optimization
- IT security regulations
- Hardware maintenance
- Diagnostic software
- Windows Server 2016 ,2019 administration
- LAN networking
- WAN networking
- Active Directory
- Microsoft Azure
- Office 365
- Group Policy
- Mobile device management
- Microsoft Exchange
- Software deployment
- Systems support
- Anti-virus infrastructure
- Network support
- Network installation
- Wireless network set up
Languages
English
Upper intermediate
Urdu
Native
Hindi
Fluent
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
System Engineer
School of Scientific Innovation
08.2023 - Current
System Support Engineer
News HD Plus
02.2015 - 07.2022
System Support Engineer
Din News
01.2011 - 01.2015
Beacon College
Intermediate from Computer Science , Computer Science
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