Roopa Kurian

HR Operations

• First point of contact to action all On-boarding applications, Off-boarding cancellations and EOS computation/processing, and Renewals of visas and work permits (Dubai Mainland and ADGM Freezone)
• Initiated end-to-end on/offboarding procedures of approximately 20 employees in UAE & South Africa per month
• Application and deletion of medical insurance policies and management of membership census
• Answering and actioning all administrative-related queries and concerns from employees and Brand HRs on Kering Connect ticketing system - this includes preparing administrative letters
• Maintained digital folders for HRSS team and Brands’ references, including personnel files and extensive trackers
• Managing absences of all Bottega Venetta, YSL and Balenciaga employees on Workday (HR management system) - making overrides and adjustments when required
• Setting up GPSSA accounts for new brands
• Ensuring Quota availability on Mohre portal to ensure smooth processing of visa applications

Finance and Reporting:

• Provide payroll inputs for a monthly cycle
• Prepare audit samples for internal and external audits

Training and Development:

• Training HR Administrative Assistants to support the team with day-to-day tasks
• Conducting induction training regularly for corporate and retail employees of all Kering brands in MEA.
• Leading governance meetings with brands to collaborate and continuously improve processes within the HRSS service catalogue.

Talent Acquisition:

• Pre-screening and shortlisting candidates for retail and corporate roles

People Management:

• Lead and support a team, providing guidance and assistance as required
• Conduct regular catch-up sessions to address challenges and concerns
• Manage performance review process and identify training needs for team members, facilitating employee development.

• Administer employee’s attendance, leaves, visas, access card issuance and cancellation
• Follow up with all employees concerning medical certificates for sick leaves, annual leaves, out of office/absence forms, maternity, unpaid leaves
• Coordinate with the insurance companies for Additions/Deletions, Renewals and travel insurance
• Track list of self-paid insurance employees and provide details to payroll
• Assist for the processing of Residence Visas, Emirates IDs, Occupational Health Cards, labour cards under MOL
• Handle onboarding responsibilities including visas, medical, etc on JAFZA and Tecom portals for newcomers, leavers, transfers
• Initiate, update and maintain employee’s data on Employee Central
• Support all employees with their day-to-day queries and enquiries on Company policies and procedures
• Provide Access to employees to the lobby and floors
• Prepare NOCs on JAFZA and Tecom portal
• Assist payroll department by providing relevant employee information i.e., leaves of absence, sick days and work schedules
• Orient new employees by providing orientation information packets; reviewing company policies
• Arrange hotel accommodation for new comers from abroad and tickets for new comers and repatriation cases

Other responsibilities:

• Liaise with Management for Probationary Period Confirmation
• Prepare Offer letters and internal memos (salary certificates, NOCs)
• Coordinate recruitment support: follow up on visa / labour card applications, arrival of newcomers from out of country, start date etc
• Provide HR policy guidance and interpretation to all employees and conduct roadshows to promote the company HR process and policies & Work life balance
• Timely store visits while conducting HR audit and staff performance feedback
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely manner
• Prepare staff turnover reports (New-comers, Leavers and total headcount), KPI report of services and internal memos provided
• Participate in relevant projects and community activities as and when needed
• Initiate, update and maintains employees’ confidential and financial records on HRMS
• Update Job Descriptions for different job families by liaising with line managers and employees
• Coordinate with HR Manager for Budget preparation, Emiratization quota etc.

Payroll Duties:

• Responsible for the whole Payroll process for UAE business units.
• Entry and follow-up of employees’ deductions, loans, additions, commissions, unpaid leaves.
• Check if all new-comers have been entered in the system.
• Calculate the final dues for leavers or transferred employees in accordance with local laws and group’s policies and procedures.
• Check accuracy of information in final payroll report.
• Upload salaries on the local bank portal after the pre payroll checks.
• Send communication to release the payroll to leadership team and Finance.
• Process and issue employee monthly pay slips.
• Assist Finance with post payroll processing reports.
• Periodic calculation of employees’ variables.
• Manage Expat payroll process.
• Post payroll reports sent to Global Mobility/ Global Compensation team.

• Conduct interviews and personality assessments.
• Prepare weekly, monthly recruitment status and activity reports.
• Prepare vacancy announcements and advertisements to be posted in newspapers.
• Coordinate with local and international preferred recruitment agencies for external recruitment campaigns.
• Conduct Insight profiling tests for senior candidates.
• Attend career fairs for recruiting and company recognition.
• Ensure achievement of recruitment needs as per manpower plan.
• Work with hiring managers to define their recruitment needs and agree on timelines.
• Improved overall quality of hire by assisting with reference checks, background screenings, and finalizing employment contracts