ROSARIO PEREIRA
Sales Representative
Dubai,UAE
Summary
Work Experience Summary
UAE - 13.2 years
India - 2.1 years
Total - 15.3 years
Work Experience Location
IKEA Festival City Dubai - Sales Representative / Kitchen Planner.
Harman Middle East Dubai - Pro Division Sales.
Adidas & Levi's Showroom LLC / Goa India - Showroom Manager.
Customer focused Retail Sales professional with solid understanding of retail dynamics, marketing, customer services, knowledge of built in appliances, sinks, taps and countertops. Recommendations and solutions to meet customer needs and exceed expectations. Achieve targets by leveraging communications skills and sales expertise.
Overview
21
21
years of professional experience
Work History
Sales Representative / Kitchen Planner
IKEA
Dubai, UAE
04.2009 - 05.2020
- Increased monthly sales by 20% by effectively upselling and cross- selling products to maximize profitability and achieve sales and KPI targets.
- Converting potential customers into buyers.
- Consulting customers on how to create and build their kitchen with right built in appliances, sinks, taps and countertops.
- Responded to telephone and in-person requests for information.
- Utilised various sales techniques to develop relationships with customers and drive sales.
Sales Representative
Harman Middle East
Dubai, UAE
11.2006 - 12.2008
- Consult 26 customers a day on various products.
- Ensure timely deliveries and installation if needed.
- Used customer insights to develop innovative sales strategies to increase sales by 10%.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Showroom Manager
Adidas & Levi’s Showroom LLC
, Goa
02.1999 - 05.2001
- Generated personal sales to meet or exceed established sales goals.
- Kept showroom expenses appropriate and reasonable to drive operational efficiency.
- Drove employee engagement and guest experience through coaching, training and development.
- Oversaw showroom checklists to guarantee sales floor standards consistently met company criteria.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Drove up sales and profitability by proactively and reactively following up on leads.
Education
Higher Secondary Education - Language Arts Education
Maharashtra State Board
Mumbai - IndiaCourse in Hardware And Networking. - Computer Networking
Tulec Computer Education Center
Dubai - UAE.Skills
- Leadership / Time management
- Building client relationships
- Customer Service / Retail Sales
- Excellent sales skills
- Retail merchandising expertise
- Product knowledge
- Problem solving strength
- Teamwork and collaboration
Languages
English
Fluent
Timeline
Sales Representative / Kitchen Planner
IKEA
04.2009 - 05.2020
Sales Representative
Harman Middle East
11.2006 - 12.2008
Showroom Manager
Adidas & Levi’s Showroom LLC
02.1999 - 05.2001
Higher Secondary Education - Language Arts Education
Maharashtra State Board
Course in Hardware And Networking. - Computer Networking
Tulec Computer Education Center
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