ROSE ALVAREZ
Dubai
Summary
With 11 years of experience as Coffeeshop Manager and 8 years as Sales Assistant/Supervisor. Proven ability to improve sales performance and daily operation. Self-direct, loyal and trustworthy to manage company finances.
Expert in directing and enhancing company procedures. Self motivated and resilient in solving problems. Good at multi-tasking with great accuracy as well as in prioritizing task. A collaborative leader who can recognize staffs potential and encourages their growth and development. A person who always strived to do their best and always pursue to learn and excel in different fields.
Overview
19
19
years of professional experience
Work History
Coffeeshop Manager
Book & Bean Cafe LLC
07.2015 - 10.2022
- Create employee time sheet.
- Develop and enhance café’s standard operating procedure.
- Recruitment of new staff. Coached team in upholding the core principle of the café, to maintain the best customer service, serve the best quality products and maintain the personal hygiene and cleanliness.
- Managed stocks, ordering and negotiate prices with suppliers.
- Prepare sales report and handle cash flow.
- Deliver positive financial result, control wastage and reduce operation expenses.
Coffeeshop Manager
Café B
06.2013 - 06.2015
Coffeeshop Manager
Book & Bean Café LLC
07.2011 - 06.2013
Sales Assistant/Supervisor
House of Prose Bookshop
06.2009 - 07.2011
- Handles checkout, refunds and orders.
- Purchased stocks, display pricing and labeling of products.
- Handle all receivables, payables and banking.
- Prepare staff schedule.
Sales Assistant
Damascus Palace LLC, Furniture and Novelty Items
05.2003 - 06.2009
- Achieve sales target.
- Handles checkout, refunds, orders and after sale services.
- Managed stocks, display pricing and labeling of products.
- Handle all receivables and payables.
- Perform minor furniture repairs.
Education
BBA - Major in Management: Undergraduate
Polytechnic University of The Philippines
Philippines1999
Skills
- Collaborative Manager
- Excellent Communication
- Good in Math and Data Driven
- Critical Thinking
- Resilient
- Finance Management and Book Keeping (Intuit Quickbooks)
- Basic MS Word and Advance MS Excel
Additional Information
Visa Status: Visit Visa
Holder of valid UAE Driving License
Certified in Basic Food Handling
Certified Person In Charge Level 2
Timeline
Coffeeshop Manager
Book & Bean Cafe LLC
07.2015 - 10.2022
Coffeeshop Manager
Café B
06.2013 - 06.2015
Coffeeshop Manager
Book & Bean Café LLC
07.2011 - 06.2013
Sales Assistant/Supervisor
House of Prose Bookshop
06.2009 - 07.2011
Sales Assistant
Damascus Palace LLC, Furniture and Novelty Items
05.2003 - 06.2009
BBA - Major in Management: Undergraduate
Polytechnic University of The Philippines
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