Rose Alvarez
Dubai,UAE
Summary
With 13 years of experience in Cafe & Restaurant and 8 years in Sales. With proven ability to improve sales and operation performance. Self-direct, loyal and trustworthy to manage company finances.
Experienced in directing and enhancing procedures, Self-motivated and resilient in problem solving. Good at multi-tasking with great accuracy. A collaborative leader who can recognize staff's potential and encourage their growth and development. A person who always strive to do their best and always pursue to learn and excel in different fields.
Overview
14
14
years of professional experience
Work history
Manager
SLA Cafe
Dubai, UAE
2025.10 - Current
- Managed daily operations to increase productivity.
- Assisted in recruitment process for hiring quality staff members.
- Ensured compliance with food hygiene standards, maintaining high quality offerings.
- Set work schedules for staff to ensure optimal staffing levels at all times.
- Trained staff members, ensuring excellent customer service
Admin and Assistant Operation Manager
HOYA Cafe & Restaurant
Dubai, UAE
2023.10 - 2025.10
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Managed daily operations for smooth restaurant functioning.
- Ensured compliance to health and safety regulations for safe dining environment.
- Coordinated events and parties to increase restaurant revenue.
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
Manager
Book & Bean Cafe / flydubai / ACE DFC & YAS
Dubai, UAE
2011.10 - 2022.10
- Ensured adherence to food hygiene regulations, safeguarding public health.
- Developed promotional strategies, driving increase in sales volume.
- Conducted financial tasks such as cash handling and till reconciliation, ensuring accuracy.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Recruited and trained high-performing team members to deliver faultless customer care.
Education
Undergraduate - Business Management
Polytechnic University of the Philippines
Skills
- Restaurant ethics understanding
- Service standards compliance
- Health and Safety Compliance ( PIC Advance Certificate )
- Financial reporting:( QuickBook, Cloud Me, Foodie & Sapaad POS )
- Operations management
- Recruitment and training
- Recipes and menu planning
- Handling inspections successfully
- Crisis management capabilities
- Cost control expertise
- Communication excellence
- Efficient organiser
Timeline
Manager
SLA Cafe
2025.10 - Current
Admin and Assistant Operation Manager
HOYA Cafe & Restaurant
2023.10 - 2025.10
Manager
Book & Bean Cafe / flydubai / ACE DFC & YAS
2011.10 - 2022.10
Undergraduate - Business Management
Polytechnic University of the Philippines