Summary
Overview
Work history
Education
Skills
Timeline
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ROSE ANN ABAIRO

ROSE ANN ABAIRO

Abu Dhabi,United Arab Emirates

Summary

Versatile and motivated professional with extensive experience in administration,front desk operation,and customer service. Seeking a role where i can contribute to smooth office operation through multitasking and communication skills,deliver excellent customer experience,and grow within dynamic organization. Committed to continuous self-improvement and delivering value as a long-term asset to the company.

Overview

11
11
years of professional experience
2009
2009
years of post-secondary education

Work history

Admin Assistant

Al Marj General Trading
Abu Dhabi, Abu Dhabi
01.2021 - 09.2025
  • Managed communications with suppliers and couriers through emails and phone calls.
  • Coordinated with couriers to ensure timely and accurate delivery of customer orders.
  • Monitored inventories to support sales initiatives. Executed sales, marketing, and invoicing tasks for product promotion.
  • Handled customer inquiries and provided efficient resolution to maintain satisfaction.
  • Handled order processing, invoicing,shipment tracking to maintain smooth workflow.

Waitress/Barista/Bartender/Cashier

Montreux Jazz Café (SSP Emirates LLC Abu Dhabi International Airport)
Abu Dhabi, Abu Dhabi
10.2017 - 01.2021
  • Proficient in taking orders, serving food and beverages , and ensuring pleasant dining experience through attentive,customer focused service.
  • Skilled in preparing and serving beverages,handling cash and digital transactions and providing excellent customer service in fast in fast paced environment.
  • Strong ability to multitask, maintain cleanliness and organization,and create welcoming atmosphere for guests.

Administrative & Equipment Booking Coordinator

In House Film FZ LLC
Dubai
04.2017 - 10.2017
  • Coordinated crew and equipment logistics to optimized operational efficiency.
  • Generated quotations and invoices for clients to facilitate transactions.
  • Crafted promotional emails to announce new equipment acquisitions.
  • Updated calendars and scheduled meetings to enhance organizational productivity.

Hostess (Certified Trainer)

Buffalo Wild Wings | First Food Services LLC Dubai, United Arab Emirates
Dubai, Dubai
06.2014 - 03.2017
  • Informed guests about table availability and guided them to seating areas.
  • Ensured effective collaboration with staff and management to address complaints swiftly. Managed waiting list by estimating wait times for guests efficiently.
  • Responded to phone inquiries, transferring calls to relevant departments.
  • Trained new staff on efficient greeting procedures and customer service standards.

Education

Associate - Hotel And Restaurant Management

National College of Science And Technology
Dasmarinas Cavite, Philippines

Skills

  • Excellent in customer service & communication skills in English language in a professional manner Good in handling complaints patiently, team player and works under pressure with minimal supervision Strong organizational and multitasking abilities Basic knowledge of computer (Word, Excel, Power point etc), i have knowledge in point of sale, credit card and cash handling Hand crafting beverage both coffee and alcoholic beverage

Timeline

Admin Assistant

Al Marj General Trading
01.2021 - 09.2025

Waitress/Barista/Bartender/Cashier

Montreux Jazz Café (SSP Emirates LLC Abu Dhabi International Airport)
10.2017 - 01.2021

Administrative & Equipment Booking Coordinator

In House Film FZ LLC
04.2017 - 10.2017

Hostess (Certified Trainer)

Buffalo Wild Wings | First Food Services LLC Dubai, United Arab Emirates
06.2014 - 03.2017

Associate - Hotel And Restaurant Management

National College of Science And Technology

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ROSE ANN ABAIRO