ROSE MARIA THOMAS
Summary
Dedicated medical professional with extensive experience as a Medical Receptionist and Insurance Coordinator, specializing in patient care and administrative support. Proven expertise in managing insurance approvals through Riyati and DHPO, along with a strong ability to submit claims and track payments, ensuring efficient reimbursement processes. Committed to enhancing patient experiences while streamlining operations within the medical field. Eager to contribute skills and knowledge to a dynamic healthcare team focused on delivering exceptional service.
Overview
3
3
years of professional experience
Work history
Medical insurance coordinator
Inara Medical Center
2023.07 - 2025.03
- Provided exceptional front desk support.
- Managed appointment scheduling and patient interactions with focus on efficiency and professionalism.
- Facilitated insurance patient approval processes through Riyati and DHPO, ensuring compliance with all protocols.
- Submitted and tracked insurance claims, monitoring payment statuses to expedite reimbursements and resolve discrepancies.
- Acted as liaison between patients and insurance providers, effectively addressing inquiries and concerns related to coverage and benefits.
Admission Counsellor
Global Career Pathway
2022.08 - 2023.03
- Guided prospective students and families through the admissions process, providing personalized support and information to enhance their experience.
- Conducted informational sessions and campus tours, effectively communicating the institution’s programs, values, and opportunities.
- Managed recruitment events, including open houses and information fairs, ensuring seamless planning and execution to maximize engagement.
Assistant Accountant
Royal Palm Group of Companies
2021.09 - 2022.08
- Provided comprehensive administrative support, managing schedules, correspondence, and travel arrangements for executives.
- Assisted with bookkeeping tasks, including invoicing, expense tracking, and financial reporting.
- Coordinated meetings and events, preparing agendas and materials to facilitate productive discussions.
Education
MBA - Project Management
Westford University, UCAM
Sharjah, UAEBachelor of Commerce -
Jaipur National University, BIMS
Sharjah, UAESkills
Patient Care
Insurance Coordination
Administrative Support
Communication
Event Coordination
Financial Management
Data Management
Problem-Solving
Customer Service
Medical Software Navigation
Medical Billing Familiarity
Record Keeping Accuracy
Healthcare compliance
Denial management
Insurance claims
LANGUAGES
English: C2 Proficient
Hindi: B1 Intermediate
Tamil: B2 Upper Intermediate
Malayalam: C2 Proficient
DISCLAIMER
I hereby that all the information contained in this resume is in accordance with facts or truth of my knowledge. I take full responsibility for the correctness of the said information.
Timeline
Medical insurance coordinator
Inara Medical Center
2023.07 - 2025.03
Admission Counsellor
Global Career Pathway
2022.08 - 2023.03
Assistant Accountant
Royal Palm Group of Companies
2021.09 - 2022.08
MBA - Project Management
Westford University, UCAM
Bachelor of Commerce -
Jaipur National University, BIMS