ROSEBELL MUTHONI
Dubai,UAE
Summary
Detail-oriented professional specializing in medical terminology, inventory control, and equipment management. Expertise in data entry, multi-line phone systems, and insurance processing, contributing to streamlined clerical operations. Certified in Basic Life Support and proficient in Microsoft Office, particularly Excel. Strong telephone etiquette and effective office stock management enhance operational efficiency in healthcare environments.
Overview
22
22
years of professional experience
Work history
Ward clerk
Mediclinic City Hospital, Dubai Health Care City. D.H.C.C
Dubai, UAE
10.2008 - Current
- Coordinated appointments for patients, improving treatment timelines.
- Streamlined communication between medical staff to enhance patient care.
- Managed inventory of supplies, ensuring availability when needed.
- Requesting, printing, downloading, and uploading of patient records to ensure smooth hospital functioning.
- Assisted in the admission and discharge insurance and billing process to expedite patient flow.
- Executed daily clerical tasks such as photocopying, scanning, and faxing documents for smooth business operations.
- Maintained accurate data entry by diligently inputting information from various sources.
- Streamlined communication with efficient email and telephone handling.
- Maintained a clean and organized work area, contributing to a professional environment.
- Managed incoming calls professionally, directing them appropriately within the facility.
- Handled patient queries promptly, improving overall service quality.
Doctor
B. K. Kanina Clinic, Nyeri County. Kenya
Nyeri
01.2004 - 01.2007
- (Itinerary, schedules, theatres, and diary management)
- Performing routine office and clerical duties, ensuring completion of administrative tasks to the required level
- Handling incoming and outgoing calls and mail
- Transferring patients to and from the clinic
- Moving furniture and medical equipment safely as required
- Transferring files, specimen samples, and pharmacy boxes to nearby laboratories
- Tracking customer payments, Insurance where applicable, Engaging patients in a positive and approachable manner, and sending correspondence to customers effectively.
Education
Some College (No Degree) - Secretarial
Consolata Cathedral College
NyeriMuruguru High School KCSE
Nyeri1995
Consolata Pry School
Nyeri1991
Skills
- Medical terminology
- Inventory control
- Ward equipment handling
- Data entry
- Multi-line phone systems
- Insurance processing
- Taking Minutes
- Clerical duties efficiency
- Basic Life Support Certification
- Microsoft Excel\Microsoft office
- Telephone etiquette
- Office stock management
Accomplishments
- Poetry and composition.
- CPR - Canadian Hospital - Dubai.
- Certified nursing assistant - knowledge point Institute - Dubai
- Certificate in Ministry - CLI(Christian Leaders Institute) -USA
Timeline
Ward clerk
Mediclinic City Hospital, Dubai Health Care City. D.H.C.C
10.2008 - Current
Doctor
B. K. Kanina Clinic, Nyeri County. Kenya
01.2004 - 01.2007
Some College (No Degree) - Secretarial
Consolata Cathedral College
Muruguru High School KCSE
Consolata Pry School
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