ROSHAN BHUJEL
Sharjah,United Arab Emirates
Summary
I am a customer oriented individual with over 6 years of professional experience in reputable companies. Performance driven result oriented and experience professional in the field of customer service and sales . I am currently looking to work for a company that will allow me to show my abilities and develop my skills even further. Career Objective: Enthusiastic and reliable sales associate, dedicated to providing excellent customer service with a smile. Organized, detail oriented, and experience in properly handling customer inquiries and transactions. Dedicated to increase sales and provide the ultimate customer experience. Several years of experience in various retail setting with a proven track record of job success. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Overview
10
10
years of professional experience
Work History
Store Manager
Game King LLC
Dubai, united Arab Emirates
01.2019 - Current
- Following SOPs of the company
- Identifying bottle necks and eliminating barriers of service especially during peak operational hours
- Also monitoring the work flow for better operation every time
- Ensuring policies and procedures are adhered and complied with including security & cash control
- Ensuring proper training of correct ordering to enable good
- Conducting in-store audits to ensure everything is in its proper place
- QUALIFICATION:
- Higher secondary : 2010 from Caesar school (CBSC)
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
Senior Sales Executive
Baby shop LLC
Dubai, UAE
02.2014 - 09.2017
- I have to make sure that everything runs smoothly and I need to meet any sales goal set by my Area manager
- Additionally I need to promote the business and come up with different advertising strategies
- I also have to supervise my employee closely, discipline them, train them and encourage them not only to perform good sale numbers but also to step up for the next level of opportunity.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
Education
High School Diploma - pure science
Caesar School
IndiaSkills
- Customer oriented
- Knowledge of all relevant retailing legal & ethical requirements
- Flexible & pride in achieving Store Target
- Team building sprit
- Customer satisfaction
- Customer service
- Relationship management
- Brand building
Languages
English
Fluent
Hindi
Fluent
Nepali
Fluent
Arabic
Beginner
Timeline
Store Manager
Game King LLC
01.2019 - Current
Senior Sales Executive
Baby shop LLC
02.2014 - 09.2017
High School Diploma - pure science
Caesar School
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