Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ROSHAN KHAN

Dubai

Summary

Detail-oriented healthcare professional with over 2 years of experience in patient services and healthcare administration. Skilled in managing high-volume patient interactions, processing insurance information, and optimizing operational workflows. Proven ability to deliver exceptional patient care while maintaining accuracy in billing and record-keeping. Strong problem-solving skills, effective communication with diverse populations, and collaborative teamwork within interdisciplinary settings. Seeking to leverage CPC certification and extensive healthcare expertise to excel in a challenging role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Billing Assistant

Prime Healthcare Management
09.2022 - Current
  • Contributed to a well-organized office environment through meticulous record-keeping and file management practices.
  • Assisted in reducing patient wait times by efficiently managing appointment scheduling and front desk operations.
  • Enhanced revenue collection rates with timely follow-ups on outstanding claims and appeals.
  • Improved patient satisfaction by accurately processing medical bills and promptly addressing inquiries.

Insurance Coordinator

Prime Healthcare Management
09.2022 - Current
  • Verified insurance and communicated coverage to staff and patients.
  • Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
  • Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.

Healthcare Services Coordinator

Prime Healthcare Management
09.2022 - Current
  • Oversaw patient registration and admission processes, verifying patient demographics and insurance details.
  • Managed insurance verification and pre-authorization procedures, utilizing various insurance portals.
  • Coordinated patient flow and appointment scheduling, providing guidance on healthcare services.
  • Served as the main point of contact for patient inquiries and concerns, addressing issues promptly.
  • Processed and verified outpatient billing information, ensuring compliance with coding guidelines.
  • Handled payment collection, reconciled daily financial transactions, and maintained detailed records.
  • Collaborated with physicians, nurses, and administrative staff to coordinate patient care.
  • Managed high patient volumes, consistently exceeding 100+ patients daily.
  • Maintained strict confidentiality of patient information in accordance with HIPAA regulations.

Education

Bachelor - Economics

The New College
01.2022

Skills

  • Patient Registration and Admission
  • Insurance Verification and Pre-Authorization
  • Appointment Scheduling and Coordination
  • Patient Communication and Support
  • Medical Billing and Coding (CPC)
  • Payment Processing and Reconciliation
  • Healthcare Administration
  • HIPAA Compliance
  • Problem-Solving
  • Critical Thinking
  • Interpersonal Skills
  • Communication Skills
  • Teamwork and Collaboration
  • SAP
  • Microsoft Excel

Certification

Certified Professional Coder (CPC) | Skyline Education Services, UAE | 2024

Languages

English
Hindi
Tamil

Timeline

Medical Billing Assistant

Prime Healthcare Management
09.2022 - Current

Insurance Coordinator

Prime Healthcare Management
09.2022 - Current

Healthcare Services Coordinator

Prime Healthcare Management
09.2022 - Current

Bachelor - Economics

The New College

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ROSHAN KHAN