ROSHAN MARTIS
Dubai,UAE
Summary
Committed and hardworking Cashier with 5 years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.
Overview
13
13
years of professional experience
Work History
CASHIER & SALES
ADIDAS
DUBAI, UAE
03.2021 - 04.2024
- Met or exceeded sales objectives on a consistent basis to drive company growth
- Processed customer transactions accurately and efficiently using POS system.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities
- Provided exceptional customer service to foster client loyalty and satisfaction
- Reported sales data to upper management for review.
- Reduced customer wait times through optimised checkout processes.
Receptionist
Pooja Hotel
03.2017 - 06.2019
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments
- Kept reception area clean and neat to give visitors a positive first impression
- Responded to inquiries from callers seeking information.
Cashier
Future Group
mangalore, india
05.2015 - 04.2017
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Processed customer refunds and exchanges according to established guidelines
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Efficient sales transactions.
- Answered questions about store policies and addressed customer concerned.
Customer Service Desk Associate
Future Group
DUBAI
04.2011 - 04.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Coordinated catering and set up conference rooms for corporate and client meetings
- Corresponded with clients through email, telephone, or postal mail.
Education
Commerce -
Pre University College Kannyana
Computer Hardware And Networking - undefined
Silicon
Skills
- Computer Hardware And Networking (Bilingual or Proficient)
- Cash counting machine operations
- Cash handling policies
- Customer greeting
- Cash register systems
- Complaint handling
Personal Information
Title: Customer Relations
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
kannada
Fluent
Tamil
Upper intermediate
Affiliations
- playing cricket
- traveling
Timeline
CASHIER & SALES
ADIDAS
03.2021 - 04.2024
Receptionist
Pooja Hotel
03.2017 - 06.2019
Cashier
Future Group
05.2015 - 04.2017
Customer Service Desk Associate
Future Group
04.2011 - 04.2015
Commerce -
Pre University College Kannyana
Computer Hardware And Networking - undefined
Silicon
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