Summary
Overview
Work History
Education
Skills
Languages
Timeline
Interests
Hobbies and Interests
Generic
ROSHAN PAREEK

ROSHAN PAREEK

Dubai

Summary

customer focused professional with strong communication skills and proven ability to ensure customer's safety and satisfaction

Overview

5
5
years of professional experience

Work History

Senior Ambassador | Bartender | Cigar Lounge

Emaar (Address Downtown)
Dubai
09.2024 - 02.2026

Facilitated upward career progression through four key roles: ambassador, senior ambassador, bartender, and cigar lounge specialist.
Assisted in delivering bespoke luxury services as a cigar lounge specialist, utilising extensive product knowledge and attention to detail.
Supported team leadership as senior ambassador, ensuring service standards were upheld and mentoring junior staff in luxury engagement techniques.

Waiter | Minibar incharge

Grand Cosmopolitan Hotel
Dubai
12.2022 - 09.2024
  • Delivered in-room guest services with efficiency and warmth.
  • Coordinated with kitchen and service teams to meet special requests.
  • Managed minibar inventory and upheld hygiene standards.
  • Received positive guest feedback for responsiveness and courtesy.

Intern – Hospitality Operations

Bella Casa
Jaipur
01.2021 - 01.2022
  • Led a team project focused on improving guest dining experiences.
  • Gained hands-on experience in leadership, planning, and service execution.
  • Contributed to a rise in guest satisfaction scores during internship period.

Education

Bachelor - Hotel Management and Catering Technology

Parul University
India
07-2023

Certificate of Higher Education - Accounting

SMS
Silvassa, DH
01-2019

Skills

  • Guest relations
  • Upselling strategies
  • Creative problem solving
  • POS system management
  • Time management and multitasking
  • Inventory control
  • Supply chain coordination

Languages

English
Hindi

Timeline

Senior Ambassador | Bartender | Cigar Lounge

Emaar (Address Downtown)
09.2024 - 02.2026

Waiter | Minibar incharge

Grand Cosmopolitan Hotel
12.2022 - 09.2024

Intern – Hospitality Operations

Bella Casa
01.2021 - 01.2022

Bachelor - Hotel Management and Catering Technology

Parul University

Certificate of Higher Education - Accounting

SMS

Interests

Vadodara, 2022-12-01, 2023-12-01 Vadodara, 2023-10-01, 2023-10-31

Hobbies and Interests

  • MUSIC
  • TRAVEL
  • ART
ROSHAN PAREEK