ROSHAN PAREEK

Facilitated upward career progression through four key roles: ambassador, senior ambassador, bartender, and cigar lounge specialist.
Assisted in delivering bespoke luxury services as a cigar lounge specialist, utilising extensive product knowledge and attention to detail.
Supported team leadership as senior ambassador, ensuring service standards were upheld and mentoring junior staff in luxury engagement techniques.

• Delivered in-room guest services with efficiency and warmth.
• Coordinated with kitchen and service teams to meet special requests.
• Managed minibar inventory and upheld hygiene standards.
• Received positive guest feedback for responsiveness and courtesy.

• Led a team project focused on improving guest dining experiences.
• Gained hands-on experience in leadership, planning, and service execution.
• Contributed to a rise in guest satisfaction scores during internship period.