Rosline Philip
Dubai,UAE
Summary
Experienced Scrum Master/Project Manager with CSM® certification and a Bachelor's in IT. 7+ years in IT, skilled in agile/waterfall methodologies. Proven track record in stakeholder engagement, project quality, and timely delivery. Proficient in project, people, and stakeholder management, seeking to leverage expertise to achieve organizational goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
IT PROJECT MANAGER
Zurich Insurance
DUBAI, UAE
05.2023 - Current
- Collaborated with stakeholders to define project scope, objectives and deliverables for projects such as Digital Advice and ZWS projects.
- Collaborated across teams to align and deliver overarching business strategy.
- Balanced project conflicts and challenges to maintain high performance and progress.
- Recognised backlogs and highlighted solutions to progress development sprints.
- Led daily stand-up, project planning and sprint reviews to enable progress evaluation.
- Translated unstructured work requests into actionable user stories, using Jira for ZWS(POD 4).
- Smoothened workflow, tracking all defects and change requests in Jira.
PROJECT MANAGER
Arte Rush Branding Agency
Dubai
01.2019 - 04.2023
- Directed projects from requirements definition to deployment, identifying schedules, scopes, budget estimates, and project implementation plans, as well as risk mitigation strategies.
- Coordinated internal and external resources, ensuring projects adhere to scope, schedule, and budgetary parameters, in coordination with project workers from multiple functional departments.
- Established and maintained contacts with appropriate client stakeholders, communicating project progress and modifications to guarantee necessary goals, budgets, and deadlines.
- Defined project goals, and deliverables that support business objectives in collaboration with respective stakeholders ensuring technical feasibility by identifying all phases, activities, and efforts needed to complete the project.
- Ensured that projects were delivered on schedule while also performing resource planning to identify all resources required to complete the project successfully.
- Worked closely with IT developers, staff, and cross-functional teams and executed other supervisory activities.
PROJECT LEAD
RAK BANK
DUBAI
01.2018 - 12.2018
- Key role in communicating and leading activities related to banking systems such as LMS (Loan Management System).
- Work closely with key stakeholders, and application and vendor teams to ensure on-time and on-budget delivery while prioritizing business goals.
- Acquire excellent knowledge in real-time banking solutions (FTS, DDS) and worked efficiently towards resolving real-time issues.
- Create and maintain comprehensive project documentation, plans and reports.
- Work closely with the Project Manager to ensure key tasks and milestones are followed up and on track and monitor any risks.
- Key role in liaising with vendor teams for effective system testing and hence bringing the project to effective closure.
BUSINESS ANALYST AND PROJECT LEAD
NOOR BANK
DUBAI
03.2016 - 11.2017
- Dual role of a business analyst and project lead for implementing software solutions across various banking departments.
- Analyze business processes and requirements and provide process improvement and best-fit solutions to the business.
- Prepare and document Business Requirement Documents, design documents along with workflow diagrams used in the software lifecycle
- Worked on Agile and Scrum methodology and played the role of SCRUM MASTER to ensure delivery of high-quality work.
- Research for improving ways to run business processes and/or applications for the betterment of the organization.
- Design and digitize important processes and procedures used in the organization.
SENIOR SOFTWARE ENGINEER
LISTER TECHNOLOGIES
CHENNAI, INDIA
06.2014 - 01.2016
- Primarily responsible for designing, building, and developing scalable web applications with a focus on full-stack web development using cutting-edge, stable technologies.
- Conduct research on emerging application development software products and packages, languages, and standards in support of development efforts.
- Mentor junior developers at the same time collaborated with non-technical colleagues and clients.
- Implement 3rd-party modules/APIs and integrate them into existing code.
- Been part of ongoing standards and coding guidelines committee to ensure high-quality software is delivered AND developed in-house testing tool to help testers in automated testing.
Education
INFORMATION TECHNOLOGY
COCHIN UNIVERSITY OF SCIENCE AND TECHNOLOGY
INDIA 05.2010 - 04.2014
Skills
CERTIFICATIONS
- Scrum Alliance: Certified Scrum Master (CSM®)
- Google: Fundamentals of Digital Marketing
- McKinsey Academy: McKinsey Forward Programme 2022
TECHNICAL SKILLS
- Banking Real-time Systems: FTS, DDS
- Technology/ Framework: PHP, Net, HTML, CSS, Python, Magento, Zend, Bootstrap, Wordpress
- Project Methodologies: Agile, SCRUM, Waterfall methodology
- Tools/Software: JIRA, GIT Hub, SVN
Timeline
IT PROJECT MANAGER
Zurich Insurance
05.2023 - Current
PROJECT MANAGER
Arte Rush Branding Agency
01.2019 - 04.2023
PROJECT LEAD
RAK BANK
01.2018 - 12.2018
BUSINESS ANALYST AND PROJECT LEAD
NOOR BANK
03.2016 - 11.2017
SENIOR SOFTWARE ENGINEER
LISTER TECHNOLOGIES
06.2014 - 01.2016
INFORMATION TECHNOLOGY
COCHIN UNIVERSITY OF SCIENCE AND TECHNOLOGY
05.2010 - 04.2014
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