Hi, I’m
ROTIMI AKINKUOLIE
Moncton
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
years of professional experience
Work History
Crystal Spring Water Company LTD, Ibadan
Director of Operations
2022.10 - 2023.07 (9 months)
Job overview
- Established operational guidelines and identified opportunities for improvement.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Assessed reports and adjusted workflows to realign with targets.
- Implemented successful business strategies to increase revenue and target new markets.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Kachi Project Management, DUBAI
Business Partner
2021.10 - 2022.09 (11 months)
Job overview
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Created team objectives and roles with specific goals outlined for each individual.
- Engaged proactively with business functions to understand needs, filter suggestions and communicate needs to help improve business outcomes.
Starbucks Coffee Company (Alshaya Group), Dubai
Shift Supervisor
2017.09 - 2021.09 (4 years)
Job overview
- Completed opening and closing duties to facilitate business operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Taught staff upselling techniques to meet revenue targets.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Reviewed operational records and reports to project sales and determine profitability.
- Upheld company standards and compliance requirements for operations.
Debenhams (Alshaya Group), Dubai
Sales Associate
2015.09 - 2017.09 (2 years)
Job overview
- Engaged customers in friendly, professional dialogue to determine needs and offered product advice.
- Collected payments and provided accurate change.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Fumman Nig. LTD (Nigerian Breweries), Ibadan
Technical Assistant
2013.01 - 2014.10 (1 year & 9 months)
Job overview
- Carry out maintenance on overhead support bearings, routine hoses descaling, fittings, rods and clamps.
- Chemical solution titration and ppm readings.
- Attended training sessions and courses to maintain up-to-date skills.
- Supported department efforts to develop and maintain systems.
- Acted as technical resource for internal and external customers by answering inquiries and coordinating responses.
Grupp Resources (Nigerian Breweries), Ibadan
Technical Support Officer
2010.01 - 2013.12 (3 years & 11 months)
Job overview
- Replied to customer queries via email, messaging systems and support ticket platforms.
- Collaborated with teams to solve technical customer problems across product suites.
- Cleaning of technical equipments.
- Filing rods, bearings, metal work fittings.
- Chemical dissolvent corroded parts reconstructions.
Education
New Brunswick Community College , Canada
Diploma from Machinist Technology
05.2024
Canadian Institute of Food Safety , Canada
Food Handler Certification
Skills
- Administrative Management
- Staff Development
- Staff Scheduling
- Customer Service Management
- Sales Tracking
- Management Team Building
- Payment Processing
- Inventory Management
- Item Ticketing and Pricing
- POS Software
- Time Management
- Retail Merchandising
- Cash Handling
Timeline
Director of Operations
Crystal Spring Water Company LTD
2022.10 - 2023.07 (9 months)
Business Partner
Kachi Project Management
2021.10 - 2022.09 (11 months)
Shift Supervisor
Starbucks Coffee Company (Alshaya Group)
2017.09 - 2021.09 (4 years)
Sales Associate
Debenhams (Alshaya Group)
2015.09 - 2017.09 (2 years)
Technical Assistant
Fumman Nig. LTD (Nigerian Breweries)
2013.01 - 2014.10 (1 year & 9 months)
Technical Support Officer
Grupp Resources (Nigerian Breweries)
2010.01 - 2013.12 (3 years & 11 months)
New Brunswick Community College
Diploma from Machinist Technology
Canadian Institute of Food Safety
Food Handler Certification
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