Roxana Fulton

Manager – Quality & Risk Management
Corniche Hospital, Abu Dhabi – 250-bed maternity and neonatal tertiary centre (5,000+ deliveries annually, 70-bed Level III NICU)

• Managed the Quality & Risk Department, overseeing all aspects of patient safety, clinical governance, and quality improvement.
• Partnered with the Department of Health (DOH) on strategic initiatives including the Infant Mortality Reduction Project and Abu Dhabi Incident Reporting Taxonomy Alignment.
• Oversaw safety event reviews, sentinel event investigations, and root cause analyses (RCA), facilitating multidisciplinary case reviews and ensuring corrective and preventive actions (CAPA) translated into measurable service improvements.
• Supported quality improvement projects emerging from RCA findings and proactively contributed to risk identification activities, leadership rounding, and staff engagement sessions to strengthen safety culture and increase event reporting.
• Developed and updated evidence-based policies and procedures to reinforce clinical governance frameworks and align hospital practices with international best standards.
• Managed Jawda KPI validation and benchmarking against DOH standards, ensuring data integrity, relevance, and continuous performance monitoring.
• Coordinated and supported hospital-wide JCIA 8th Edition, CAP, COEMIG, COEMEC, and Tasneef accreditation programmes, maintaining readiness through internal audits, education, and multidisciplinary drills.
• Represented the hospital at PureHealth Corporate Quality Forums and DOH collaborative committees, contributing to shared learning and system-wide standardisation initiatives.

• Served as liaison between executive nursing leadership, SEHA Corporate Office, and DOH during the COVID-19 pandemic.
• Developed and maintained real-time business intelligence dashboards to monitor staffing, productivity, and safety compliance.
• Supported hospital-wide regulatory reporting, accreditation tracking, and clinical data submissions.
• Directed workforce management and communication updates during crisis operations, ensuring staff engagement and operational continuity.

• Responsible for supervision and delivery of maternal and newborn care throughout the hospital, ensuring compliance with SEHA and DOH quality standards.
• Led incident investigations and staff debriefs, supporting a transparent culture of learning.
• Provided operational oversight of bed management, workforce planning, and patient flow for a 250-bed facility.
• Served as focal point for SEHA EOC, SOS, and DOH communications on clinical incidents, emergencies, and patient transfers.
• Implemented safety rounds, health and safety compliance checks, and daily performance reporting to senior leadership.

• Managed PowerChart Maternity project across SEHA facilities, coordinating workflow design, system configuration, and user acceptance testing.
• Chaired multi-disciplinary meetings, authored test scripts, and led staff training and go-live support.
• Ensured seamless integration of digital documentation with clinical workflows, improving data accuracy and accessibility.

• Supervised the delivery of clinical care, supporting staff and ensuring compliance with maternal and neonatal safety standards.
• Provided coaching, hands-on support, and acted as role model for multidisciplinary teams.
• Led responses to clinical and non-clinical incidents, ensuring adherence to hospital emergency procedures.
• Maintained liaison with SEHA and DOH on reporting and patient transfer coordination.

• Delivered direct care in antenatal, postnatal, urgent care, and labour ward units.
• Supported implementation of clinical care protocols and staff training in maternal health.

• Provided comprehensive maternity care including antenatal, intrapartum, and postnatal services.
• Worked collaboratively within multidisciplinary teams to promote safe, evidence-based care.